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    • Install the Service Manager Windows Client
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    • Install language packs
    • Install and set up Service Portal
    • Install Service Request Catalog (SRC)
    • Install the Mobile Applications client
    • Install and configure Smart Analytics
    • Install and configure the Solr Search Engine
    • Install Service Manager Collaboration
    • Set up a replicated reporting database
    • Set up legacy integrations
    • Install the HPE Identity Manager (IdM) service
    • Install the Service Manager Help Center
  • Upgrade
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    • Case Exchange framework
  • Administer
    • Configuring installation and setup options
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  • Troubleshoot
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    • HPE Service Manager Doctor
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  • Develop
    • Tailoring
    • Programming Guide
    • Document Engine Guide
    • Web Services Guide
    • SMIS Developer Guide
    • Tailoring Best Practice Guide
    • Process Designer Tailoring Best Practice Guide
    • Wizards Guide
    • Processes and Best Practices Guide
    • Operational Reports Guide
    • Service Manager Open Source and Third-Party Software License Agreements
    • Service Portal Open Source and Third Party Software License Agreements
  • All Files
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Searching the Help

To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.

Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.

ClosedWords and Phrases
Search for Example Results
A single word cat Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".

A phrase.

You can specify that the search results contain a specific phrase.

"cat food" (quotation marks)

Topics that contain the literal phrase "cat food" and all its grammatical variations.

Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

ClosedUsing Boolean Operators
Search for Operator Example

Two or more words in the same topic

AND and

+ (plus symbol)

& (ampersand)

cat AND dog

"cat food"+milk

"cat food"&"dog food"

Either word in a topic

OR or

| (pipe)

cat OR dog

cat | dog

Topics that do not contain a specific word or phrase

NOT not

! (exclamation point)

NOT cat

! dog

Topics that contain one string and do not contain another ^ (caret) cat ^ mouse
A combination of search types ( ) parentheses

cat + (dog | mouse)

cat | dog + (! mouse)

Service Manager9.52
  • Develop
    • Tailoring
    • Programming Guide
    • Document Engine Guide
    • Web Services Guide
    • SMIS Developer Guide
    • Tailoring Best Practice Guide
    • Process Designer Tailoring Best Practice Guide
    • Wizards Guide
    • Processes and Best Practices Guide
    • Operational Reports Guide
    • Service Manager Open Source and Third-Party Software License Agreements
    • Service Portal Open Source and Third Party Software License Agreements
      • Open Source Licenses
      • Service Portal Open Source and Third Party Licenses Table
Develop > Introduction

Introduction

This guide lists the licenses and agreements of the open source components that HPE acknowledges in Service Portal. Each open source license contains a list of the related open source components.

Send Help Center feedback

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