Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Add the subform to a form
Follow these steps below to add the subform you created to a form:
- From Forms Designer, open the default form of a Problem Management phase (
pbm.problem.logging
is used as an example on Service Manager 9.3x) or open the default form of a Known Error phase (pbm.knownerror.logging is used as an example on Service Manager. -
Add a Notebook tab with the QC Integration caption and then set the value of Visible Condition to
[isKnownError]<>true
.Note You do not need to add Visible Condition to the new Notebook tab on Service Manager 9.40 and 9.41.
-
Add a subform to the new tab with format
pbm.problem.logging
, which is displayed in the following screenshot: -
Save the changes.