Use > Change Management > Change Management overview > Role-based authorization

Role-based authorization

Change Management uses a role-based authorization system. Different members of the CAB can have different roles and therefore different rights in the Change Management module. In addition, members of a Change Group can be identified as either Approvers or Members of the group.

Service Manager also provides the ability to temporarily assign approval capabilities to another user as long as that user also has the appropriate authorization. This is called approval delegation and customers often use this for when they are going on vacation or will be out of the office for a period of time.

 

 

 

Related topics

Change Management User Role Descriptions