Driver Support Document

Citrix NetScaler 7000, 8200, 9000, 10010, 18500, & Virtual Appliance, OS version 8.x, 9.x, 10.x

Show Tested Devices Grid

SYSOID Mapping
SYSOID MODEL OS VERSION
 1.3.6.1.4.1.5951.1 NetScaler 7000, 8200, 9000, 10010, 18500 8.0, 8.1, 9.0, 9.1, 11.0

Driver Features Support Grid

Driver FeaturesAccess Methods
(X signifies feature support)CLISNMPTFTPCLI+TFTPSNMP+TFTPFTPCLI+FTPSNMP+FTPCLI+SFTPSCPCLI+SCPSNMP+SCPHTTP/HTTPS
X Driver Discovery release notes X X                      
X General Access  
(CLI protocols:)
Supports SecurID
X                   X    
Configuration
X Retrieve Running Configuration release notes X                   X    
X Retrieve Startup Configuration   X                   X    
  Retrieve Binary Configuration                            
X Device information parsing  
X Enhanced Layer2 Basic IP information parsing  
X Configuration Deployment to Running   X                        
X Configuration Deployment to Startup (with reboot)                     X      
  Binary Configuration Deployment                            
Diagnostics
X Routing Table   X                        
X OSPF Neighbors   X                        
X Interfaces   X                        
  Modules and Inventory                            
  Flash Storage Space                            
  File System                            
X Uptime   X X                      
X ICMP Test   X                        
X Topology Parsing   X                        
X Duplex Parsing   X                        
  Enhanced VLAN Parsing  
Features
X Software Center                       X    
  Software Image Synchronization                            
X Password Management  
(Can modify: full password, read-only community strings)
X                        
X Syslog Configuration and Change Detection   Syslog patterns X                        
X Custom Scripts and Diagnostics  
Bulk deploy available
X                        
X ACL Parsing  
X ACL Provisioning   X                        
  VLAN Provisioning                            
  Configlet Parsing  
  QoS Parsing  
  VRF Parsing  
  Context Management                            

Retrieve Running Configuration

Release Notes

Show device certificate files

This driver allows the collection of certificate files as part of the configuration, for backup purposes. However, this option is disabled by default for the sake of policy compliance. To enable certificte collection, set the "hideCertificates" variable to "false". Note that the certificates will be masked for limited users, if they are collected, for security reasons.

Skip collection of NTP.conf

Shell access is required to allow the collection of the NTP.conf file from the device. Since this may pose security concerns, the device access variable "skipNTP" can be set to "true" to skip this portion of snapshot. Combined with the hideCertificates variable being set to "true", administrator shell access to the device is not needed to complete a Snapshot task.

Skip collection of running configuration

Some large NS devices can take prohibitively long to dump their running configuration. To avoid this, set the device access variable "startup_only" to true. The running configuration will be saved to startup, and then the running configuration will be collected using the same commands used to collect the startup configuration; it is much faster, being just a file dump.

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Driver Discovery

Release Notes

More prompt causes an unexpected disconnection

Discovery tasks for Javascript drivers handle More prompts by using timeouts, which can cause problems with the third-party SSH client code, which interprets the timeout as a disconnection. There are two options to work around the problem. Setting the RCX option [<option name="Driver/Discovery/UsePollRead">true</option>] in site_options.rcx will effect the workaround for all affected devices. Alternatively, it could be applied to a single device by setting the device access variable "PollRead" to "true".

Wakeup Ctrl-U character can cause discovery to fail

Discovery tasks for Javascript drivers use wakeup characters are sent during device connection, to ensure that the device is responding. Normally, these characters do not echo to the console, but some devices may echo them. In this case, this causes the prompt detection phase to fail, which in turn can cause More prompts to not be handled properly, and discovery may fail. If these characters are echoed from the device [check the session log to see this], then set the device access variable "skip_ctrl_u" to skip the sending of the wakeup characters. Note that setting this option on a previously working device could cause discovery tasks to fail, but it only affects CLI discovery. SNMP discovery is unaffected.

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Syslog Triggering

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