Customized output from:
Document Release Date: March 2020
Software Release Date: November 2018 |
|
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Operations Bridge Reporter (OBR) collects data from cross domain data sources, processes it, and generates reports. OBR uses Vertica database for storing performance data, SAP BusinessObjects for generating reports and PostgreSQL database for storing management data.
Select the options provided in the following sections according to your installation requirements. You must refresh the selections page or press F5 to change your selections.
You can install all OBR components (Operations Bridge Reporter Server, SAP BusinessObjects Server, Vertica Server, Data Processor and Collector) on a single system (Typical Installation). When reporting on a large number of nodes, to improve performance, you can distribute different components over different systems (Custom Installation).
By default, the Data Processor and Collector are installed in the OBR server. Depending on requirements, you may install additional Collectors and Data Processors.
Ensure that you have completed the pre-requisites before moving ahead with OBR installation.
Pre-requisites to install OBR
The following table lists the pre-installation requirements and the respective references. You can refer these at the Software Documentation website:
https://docs.microfocus.com/itom/Operations_Bridge_Reporter:10.40/Home
Pre-requisite | Reference |
---|---|
Sizing Calculation and Hardware Requirements | Sizing Calculator and the Operations Bridge Reporter Performance, Sizing and Tuning from Install section of the Software Documentation website. |
Hardware and Software, Operating System, Web Browser Requirements | Support Matrix |
Select the task you want to perform with Operations Bridge Reporter.
Select "Custom" to distribute the installation of the OBR components over different systems.
Select "Typical" to install all the OBR components on the same system.
Select "Custom" to distribute the installation of the OBR components over different systems.
Select "Typical" to install all the OBR components on the same system.
Select the operating system for the OBR Server.
Vertica Server is supported only on Linux operating system
Select the operating system for the SAP BusinessObjects Server.
Vertica Server is supported only on Linux operating system
Select your installation environment from the following options recommended by Micro Focus.
Select your installation environment from the following options recommended by Micro Focus.
Select your installation environment from the following options recommended by Micro Focus.
Select your installation environment from the following options recommended by Micro Focus.
OBR has a built-in data processor. However, OBR also provides you with an option to install additional Data Processor on a separate server for scale-out. You can install Data Processor only on Linux Operating System.
Select the operating system for Operations Bridge Reporter.
Select the operating system for Operations Bridge Reporter.
OBR has a built-in collector. However, OBR also provides you with an option to install the collector on a separate server. You can have collectors installed on multiple systems depending on your need. You can install Remote Collector that runs on any of the operating systems supported by OBR.
Ensure that you have made all the required selections to view, or print your customized document.
You can view your customized document on the screen, or print it.
Version: 10.40
Document Release Date: March 2020
Software Release Date: November 2018
The following steps are customized according to your selections. Check that your selections are correct.
If any selections are not correct, click Change.
In a typical installation the Operations Bridge Reporter Server, Vertica Server and SAP BusinessObjects Server are installed on a single system. The following prerequisites must be fulfilled before installing OBR.
Disk Space Requirements
<download location>
directory on the system.To install OBR components, allocate minimum 50 GB in the /opt
directory and minimum 5 GB in /tmp
directory on the system.
/opt
directory on the same system, allocate additional 50 GB in the /opt
directory.While installing Vertica,
Do not start the installation directly from the mount point location. Also, do not download and merge the .tar
files directly from the mount point location.
OBR uses /opt/HP, /opt/OV
and /opt/vertica
directories for installation. If the following statements are applicable for your /opt
directory:
/opt
directory, and/opt
filesystem.Follow the steps recommended by application(s) to move to different storage. Extend the /opt
filesystem, restore the application(s) back to /opt
.
Red Hat Enterprise Linux prerequisites
For the complete supported version details see Support Matrix.
OBR should be installed on the system that has support for the following bash shell and it should be the default shell for SAP BusinessObjects user, PostgreSQL database user and Vertica user.
RHEL 6.x - bash shell 4.1.2-40
RHEL 7.x - bash shell 4.2.46-20 or above
SUSE 11 SP3 - bash shell 3.2-147.22 or above
SUSE 12 SP2 - bash shell 4.3.42 or above
The installer by default creates OBR the SAP BusinessObjects user, PostgreSQL database user. The Vertica user will be created while the Vertica database is created. These users must be local to the system and can be created manually before installing OBR at the same location.
The postgres
user created in LDAP is not supported.
If you want to create new user/group for SAP BusinessObjects user, PostgreSQL and Vertica database user before installing OBR, run the following command on the command prompt:
useradd -m -p <password> -U <user> -s /bin/bash
where, <password>
is the password for SAP BusinessObjects or Postgres database or Vertica database.
<user>
is the user name for SAP BusinessObjects or Postgres database or Vertica database.
SUSE Linux Enterprise Server Prerequisites
GNU Bash through 4.3 processes trailing strings after function definitions in the values of environment variables, which allows remote attackers to execute arbitrary code via a crafted environment, as demonstrated by vectors involving the ForceCommand feature in OpenSSH sshd, the mod_cgi and mod_cgid modules in the Apache HTTP Server, scripts executed by unspecified DHCP clients, and other situations in which setting the environment occurs across a privilege boundary from Bash execution, aka "ShellShock."
Note: The original fix for this issue was incorrect; CVE-2014-7169 has been assigned to cover the vulnerability that is still present after the incorrect fix.
Patch Name | Fixed package version(s) |
---|---|
sledsp3-bash |
|
SAT Patch Nr: 9780 |
|
SAT Patch Nr: 9780 |
|
SAT Patch Nr: 9740 |
|
For more information, see https://www.suse.com/security/cve/CVE-2014-6271/.
Oracle Enterprise Linux Prerequisites
Oracle Enterprise Linux (OEL) - OBR supports only Red Hat compatible kernels in OEL. Unbreakable kernels (with a uel suffix) is NOT supported.
For steps to configure kernel with Red Hat Compatible Kernel, see Oracle Linux documentation.
Linux Libraries
Ensure that the following libraries are available on the OBR system as mentioned in the table:
Red Hat Enterprise Linux 6.x | Red Hat Enterprise Linux 7.x/ Oracle Enterprise Linux (OEL) 7.x | SUSE Linux Enterprise Server 11 SP3 and 12 SP2 (SLES) |
---|---|---|
|
|
|
Remote Collector
Note: Install the following libraries on the system where you want to install additional Remote Collector: |
||
|
|
The list indicates the minimum required versions of required libraries for Red Hat Enterprise Linux. You may install a higher version of the library.
*libstdc++33-32bit-3.3.3-34.1.x86_64 - Required library for SAP BusinessObjects on RHEL 7.3 and SUSE 11 SP3.
**glibc-2.22-61.3.x86_64 and glibc-32bit-2.22-61.3.x86_64 - the default version provided by SLES 12 SP2 will not report any issue with OBR installation. However, there are some segmentation issue reported during run-time. SUSE recommendeds to update with the version mentioned.
Legacy_Module_12_x86_64
repositories to install the package.yast2
. Proxy has to be set if needed.For more details on glibc library and updates, see the URL: https://www.suse.com/support/update/announcement/.
Run the following command to install the libraries only if the repository where the libraries are present is configured:
yum -y install <libraries to install>
where, <libraries to install>
are the list of libraries mentioned in the previous table based on the RHEL version.
Vertica
Web Browser Requirements
Web browsers are only supported on Windows. Use a Windows system to access the OBR Administration Console, even when OBR is installed on Linux.
Port Availability
OBR uses a number of default ports for its different services. If you are using the firewall software, ensure that the firewall allows traffic through the required ports listed in the following table on the OBR system:
Service |
Port Number |
Protocol |
Inbound |
Outbound |
Description |
---|---|---|---|---|---|
HPE PMDB Platform DB Logger |
21408 |
TCP |
Yes |
Yes |
The HPE PMDB Platform DB Logger service consolidates FATAL errors in a single log file. |
HPE PMDB Platform Collection |
21409 |
TCP |
Yes |
Yes |
The JMX management port for the Collection service. The IM service monitors collection using this interface. |
HPE PMDB Platform IM |
21410 |
TCP |
Yes |
No |
The JMX management port for the IM service. |
HPE PMDB Platform Timer |
No port |
NA |
NA |
NA |
The Timer service for OBR. |
HPE PMDB Platform Orchestration | 21424 | TCP | Yes | No |
The Orchestration service for OBR. |
HPE PMDB Platform Administrator |
21411 |
HTTPS |
Yes |
No |
The OBR web application server port, which hosts the Administration web application. The Report cross-launch functionality depends on this service. |
HPE PMDB Platform Administrator |
21412 |
HTTPS |
Yes |
No |
The OBR web application server port, which hosts the Administration web application. The Report cross-launch functionality depends on this service. |
Vertica Service | 5433 | TCP | Yes | No | Port for the Vertica database. |
Vertica Service | 5434 | TCP | Port for the Vertica database. Intra-cluster communication | ||
Vertica Management Console | 5444 | TCP | MC-to-node and node-to-node (agent) communications port. | ||
Vertica Management Console | 5450 | TCP | Port used to connect to Management Console from a web browser and allows communication from nodes to the Management Console application/web server. | ||
Vertica Spread | 4803 | TCP | Yes | No |
Port for the Vertica Spread connections. Client connections. |
Vertica Spread | 4804 | TCP |
Daemon to Daemon connections. |
||
Vertica Spread | 6543 | UDP |
Port for the Vertica Spread connections. Monitor to Daemon connection. |
||
HPE Software Communication Broker |
383 |
TCP |
Yes |
Yes |
OBR uses this port to communicate with collectors installed on remote servers. |
Administration Console web server |
21416 |
TCP |
Yes |
Yes |
The JMX management port for the OBR administration web server. |
HPE PMDB Platform Collection | 21418 | HTTP | Yes | No | The connection port to HTTP server for the SiteScope generic data integration. |
HPE PMDB Platform Collection | 21419 | HTTPS | Yes | No | The connection port to HTTPS server for the SiteScope generic data integration. |
HPE PMDB Platform Collection | 8080 | HTTP | No | Yes | The connection port to collect data from the SiteScope Data Acquisition API. |
HPE PMDB Platform Collection | 9998 | TCP | Yes | No | The connection port to collect data from the Network Automation (NA) and Server Automation (SA). |
HPE-SHR-Postgre - PostgreSQL Server 9.0 |
21425 |
TCP |
Yes |
Yes |
Port for the PostgreSQL service. |
HPE_PMDB_TaskManager | 21426 | TCP | Yes | Yes | Port for the OBR Data Process service. |
HPE_PMDB_TaskManager | 21427 | TCP | Yes | Yes | Port for the OBR Data Process service. This Port is used by Task manager for data exchange operations. |
HPE_PMDB_JobManager | 21428 | TCP | Yes | Yes | Port for the OBR Data Process service. This Port is used by the main active system of Job Manager to listen for messages. |
HPE_PMDB_JobManager HPE_PMDB_TaskManager |
21429 | TCP | Yes | Yes | Port for the OBR Data Process service. This Port is used to send jars to Task Manager. |
Apache Tomcat |
8080 |
TCP |
Yes |
No |
This is the SAP BusinessObjects Application Service port. The SAP BusinessObjects Central Management Console and the SAP BusinessObjects BI launch pad web applications are hosted on this port. |
Apache Tomcat |
8443 |
HTTPS |
Yes |
No |
This is the SAP BusinessObjects Application Service port. The SAP BusinessObjects Central Management Console and the SAP BusinessObjects BI launch pad web applications are hosted on this port. |
SAP BOBJ Central Management Server |
6400 |
TCP |
Yes |
Yes |
This is the port for the SAP BusinessObjects Central Management Server, which is mainly used for SAP BusinessObjects authentication purposes. |
Server Intelligence Agent (OBR) |
6410 |
TCP |
Yes |
Yes |
Port for the SAP BusinessObjects Server Intelligence Agent, which manages all SAP BusinessObjects-related tasks. |
BOE120SQLAW |
2638 |
TCP |
Yes |
Yes |
Port for the SAP BusinessObjects repository database. |
RTSM |
21212 |
TCP |
No |
Yes |
This is the port that is configured in the Administration Console for the RTSM data source. Using this port, OBR connects to RTSM. |
OM |
Any |
TCP |
No |
Yes |
This is the port that is configured in the Administration Console for the OM database. OBR uses this port to connect to the OM database. |
Operations Agent |
383 |
TCP |
No |
Yes |
OBR uses this port to connect to the Operations Agent. |
Profile database |
Any |
TCP |
No |
Yes |
This is the port that is configured in the Administration Console for the Profile database. |
Additional Considerations
Log on to the system as root
user. Make sure to set the umask
value to 022
for root
user.
The root
user must be the owner of the /opt
and /var
directories.
The OBR installer does not support forced reinstall. In the event of an unsuccessful installation, you must manually remove all the files that were placed by the installer and perform installation again.
Additional Information
After successful OBR install:
The OBR installer by default creates the postgres
and shrboadmin
users as mentioned in the following table:
User | Group | Home Directory |
---|---|---|
postgres |
postgres
|
/opt/HP/BSM/Postgres
|
shrboadmin
|
shrboadmin
|
/home/shrboadmin
|
<Vertica user>
|
<Vertica group>
|
/home/
|
The <Vertica user>
will be created while the Vertica database is created.
In the /etc/security/limits.conf
file, the ulimit
value changes automatically for the root
user, <vertica user>
and postgres
user as shown in the following table. This value applies on next log on to the system.
Parameter | ulimit value | User | Recommended by |
---|---|---|---|
Number of file descriptors | 65536 | postgres , shrboadmin |
SAP BusinessObjects |
Number of file descriptors | 65536 | <Vertica user> |
Vertica* |
Number of user process | 127510 | shrboadmin , postgres |
SAP BusinessObjects |
*For more information to set the ulimit
value for Vertica, see the Vertica Documentation.
After successful install, following values appears in the PMDB_HOME/bin/setenv.sh
file:
For Vertica user - LD_LIBRARY_PATH=$LD_LIBRARY_PATH:/opt/HP/BSM/JRE64/lib/amd64/server:/opt/HP/BSM/JR64/lib/amd64:/opt/HP/BSM/JRE64/lib/amd64:/opt/HP/BSM/JRE64/lib/amd64/xawt:/opt/OV/lib64:
LD_LIBRARY_PATH=$LD_LIBRARY_PATH:/opt/HP/BSM/JRE64/lib/amd64/server:/opt/HP/BSM/JR64/lib/amd64:/opt/HP/BSM/JRE64/lib/amd64:/opt/HP/BSM/JRE64/lib/amd64/xawt:/opt/HP/BSM/Postgres/lib:/opt/OV/lib64
JAVA_HOME=/opt/HP/BSM/JRE64
VERTICAINI=/opt/HP/BSM/PMDB/config/vertica.ini
ODBCINI=/opt/HP/BSM/PMDB/config/odbc.ini
OVINSTALLDIR=/opt/OV/
SHRINSTALLDIR=/opt/HP/BSM/
After the installation prerequisites are fulfilled, you must perform a series of tasks to prepare the server for the OBR installation.
Make sure to check whether HP/BSM
directory or other Micro Focus products directories exists before installing OBR. If HP/BSM
is present and contains no files and directories, delete it and move ahead with OBR installation.
Task 1:Increase swap space
The swap space in case of Typical installation must be minimum 4 GB.
To allocate sufficient swap space, perform the following steps:
Log on to the system as root
user.
The root
user must be the owner of the /opt
and /var
directories.
You must create a new swap file. Run the commands to create a swap file and set up swap space:
dd if=/dev/zero of=
<swapfile_full_path>
bs=1M count=
<swap_size_in_MB>
mkswap <swapfile_full_path>
swapon <swapfile_full_path>
where, <swapfile_full_path>
is the name of the new swap file (including full path to the file) and <swap_size_in_MB>
is the space (in MB) that you want to allocate.
For example, to allocate swap space by creating a new /extraswap
file:
dd if=/dev/zero of=/extraswap bs=1M count=16384
mkswap /extraswap
swapon /extraswap
For the change to remain in effect even after a system restart, add the following line in the /etc/fstab
file:
<swapfile_full_path>swap swap defaults 0 0
In this instance, <swapfile_full_path>
is the name of the newly created swap file (in step 2).
For example:
/extraswap swap swap defaults 0 0
Task 2: Disable Anti-Virus
Anti-virus applications can hinder the installation of OBR. Temporarily disable any anti-virus software that is running. Once the installation is complete, enable the anti-virus software.
Task 3: Configure Firewall
If you are using the firewall software, ensure that the firewall allows traffic through the required ports on the OBR system. Make sure to configure firewall for the required ports according to the RHEL version.
For more information on port availability, see the section Prerequisites > Port Availability.
Task 4: Prepare the Linux Server
You must perform the following tasks to prepare the Linux server for installation.
Task 4.1: Disable SELinux
To disable SELinux, in the /etc/sysconfig/selinux
file, set the parameter SELINUX = disabled
.
Task 4.2: Configure the Host name
Log on to the OBR system, and configure the hostname in the /etc/hosts
file.
If you configure a hostname, it should be added after the following two lines as they appear by default.
127.0.0.1 localhost.localdomain localhost
::1 server1.example.com server1
The naming convention for the hostname is: <IP address> <FQDN of OBR host system> <Short name of OBR host system>
Task 4.3: Set the permissions
Run the following commands as root
user to set the permissions:
chmod u+s /bin/ping
chmod 4755 /bin/ping
chmod 777 /tmp
Restart the system for the changes to take effect.
Task 5: Verify the Fully Qualified Domain Name (FQDN) of the system
Before installing OBR, verify that DNS lookup returns the accurate FQDN of the host system. If the entry for the DNS lookup is different from the host name of the system, the log on to the OBR Administration Console will fail. This is because during the SAP BusinessObjects installation, the host name of the system is used for creating the servers/services and registering them.
To verify the FQDN of the host system, perform the following steps:
Open the command line interface and type the following command to check the host name of the system:
hostname -f
Note down the host name of the system.
Type the following command to view the IP address of the system:
ifconfig
Type the following command to verify the FQDN of the displayed IP address:
nslookup
<IP_address>
where, <IP address
> is the IP address of the host system.
Ensure that the name returned by the lookup
command is same as the hostname
command. If the names do not match, you must change the hostname of the system.
Task 6: Linux Operating System configuration for Vertica
Perform the tasks 6.1 and 6.2 on the file systems where Vertica data and catalog files are residing:
Task 6.1: Disk Readahead
Vertica recommends that Disk Readahead be set to at least 2048. Follow the steps provided in Vertica Documentation.
Task 6.2: I/O scheduling set to deadline or noop
Vertica recommends that I/O Scheduling be set to deadline or noop. Follow the steps provided in Vertica Documentation.
Task 6.3: NTP configuration
Configure NTP on your RHEL or SLES system. Follow the steps provided in Vertica Documentation.
The network time protocol (NTP)/chrony daemon must be running on all of the hosts in the cluster so that their clocks are synchronized.
Task 6.4: Transparent hugepages
You can modify transparent hugepages so that the configuration meets Vertica requirements. Follow the steps provided in Vertica Documentation.
Task 6.5: Pam Limits
Make sure to set the Pam limit to meet Vertica requirements. Follow the steps provided in Vertica Documentation.
Task 6.6 : Disabling Defrag
Vertica recommends to disable defrag for RHEL systems. Follow the steps provided in Vertica Documentation.
Task 6.7: Disable SELinux
Disable the SELinux configuration. Follow the steps provided in Vertica Documentation.
Task 6.8: Update keepalive time
On the Vertica installed Linux system, go to the location /proc/sys/net/ipv4/tcp_keepalive_time
and set it to 300.
Task 7: Assemble the media
The Operations Bridge Reporter (OBR) software is available in TAR image part files:
OBR1040_Lin64.part1
OBR1040_Lin64.part2
OBR1040_Lin64.part3
OBR1040_Lin64.part4
OBR1040_Lin64.part5
OBR1040_Lin64.part6
Before you start installing OBR, you must download .tar
file into a single location and perform a merge of the contents.
Note: You must not download the .tar
file under /opt
directory.
Step1: Download the TAR Image Part Files and Check for File Integrity
Step 2: Merge the TAR Image Part Files
Download the TAR Image parts into a temporary folder on the system where you intend to install OBR.
For example: /tmp/OBR1040-parts
.
To change directory to the location where you copied the contents of the image part files, run the following command:
cd <temp location>
For example: cd /tmp/OBR1040-parts
Ensure that you have adequate space in the directory.
To merge the contents into a single TAR Image file, run following command:
cat OBR1040_Lin64.part1 OBR1040_Lin64.part2 OBR1040_Lin64.part3 OBR1040_Lin64.part4 OBR1040_Lin64.part5 OBR1040_Lin64.part6 > /tmp/OBR1040-parts/OBR1040_Lin64.tar
You must type the command in a single line.
Step 3: Verify the Reassembly of the Build Segments
Compare and verify if the md5 checksum of merged file matches with the corresponding md5 checksum value as listed in “Distribution Contents and MD5 Checksum Values”.
Distribution Contents and MD5 Checksum Values
File Name | Size | MD5 Checksum |
---|---|---|
OBR1040_Lin64.part1 | 4294967296 | 3803b75848ca29a5dfcf5b84e1c53dc8 |
OBR1040_Lin64.part2 | 4294967296 | 81505df1dcf6bf53a7212c93b88ba281 |
OBR1040_Lin64.part3 | 4294967296 | 54edc86ad0c569f16289f253c0983c29 |
OBR1040_Lin64.part4 | 4294967296 | 84cb01d373f909207f0e03c8865c7cd8 |
OBR1040_Lin64.part5 | 4294967296 | 4c4479e96564ab1ea03e740c32c688b0 |
OBR1040_Lin64.part6 | 1215221760 | 4275aeae09f579437522bc7038efb499 |
OBR1040_Lin64.tar (Merged file) | 22690058240 | 1afe750437373dba84764955e4cd3101 |
The OBR media is now available as a single TAR file in the following location:
/tmp/OBR1040-parts
/OBR1040.tar
Run the command tar -xvf OBR1040.tar
, you will find the HP-SHR_10.40_setup.bin
to move ahead with the installation.
As a requirement for SAP BusinessObjects, you must ensure that the SAP BusinessObjects directory (BO
) has read permission to all users. Also, the SAP BusinessObjects sub-directories of the unzipped .tar
folder must have all the access rights (777) to the owner and to the other groups. Follow these steps:
<Location of unzipped OBR bits>/packages
.Run the command chmod 777 BO
.
Install OBR using the Command Line Console
Go to the media root.
Media root is the directory where the contents of the .tar
file are extracted.
If you want to Install OBR by sudoing as root user, refer to the Appendix section in this guide and then continue with the next installation steps.
At the command prompt, type the following command:
./HP-SHR_10.40_setup.bin -i console
Note: By default the install log files will be created in /tmp
folder. To retain the log files after the system reboot, while starting the installation, you can specify a different path for the install log.
Run the command: ./HP-SHR_10.40_setup.bin -i console -DLOGFILE=<Path of the file>/HP-SHR_<version_name>_MicroFocusInstaller.html
Example: ./HP-SHR_10.40_setup.bin -i console -DLOGFILE=temp/HP-SHR_10.40_MicroFocusInstaller.html
Press Enter to start the installation.
At any point in time during installation, you can type back
to go to the previous page and type quit
to cancel the installation.
Press Enter again. The installer displays the Introduction in the console. Press Enter to continue.
In the License Agreement section, press Enter and go through the License Terms.
Review the screen prompts carefully before pressing Enter each time. Pressing the Enter button continuously might take you through the next steps with the default selections.
In I accept the terms of the License Agreement (Y/N): type Y to confirm the License Agreement.
At this point of installation, if you want to install OBR when /opt
does not have enough space, refer to the Appendix section in this guide and then continue with the next installation steps.
The installer displays different installation options.
Type 1 for Typical Operations Bridge Reporter Installation to install OBR, Vertica and SAP BusinessObjects on the same system. Press Enter.
The installer performs Install Requirements Checks and displays the result.
If the prerequisite check fails or shows warning messages, ensure that all the prerequisites are met and start the installation again. If the prerequisite check displays any missing libraries, check the list of missing libraries from the location /tmp/SHR-Missing-Patches.txt
and install them. Start the OBR installation again.
After successful prerequisite check, press Enter.
The postgres
user, shrboadmin
user and <vertica user>
are created on the system on successful OBR installation.
In SUSE Linux system, on successful installation of OBR, before performing the post-installation steps, perform the following:
Restart the HPE_PMDB_Platform_Administrator
service, follow these steps:
Go to /etc/init.d
directory.
service HPE_PMDB_Platform_Administrator restart
.If the installation fails, run the rollback utility as follows:
Run the following command:
sh rollback-utility.sh
Install using the Command Line Console
OBR is available in ten different languages. You can select the language of your choice at the time of installation. The installer installs the SAP BusinessObjects language pack for the selected language. However, in the future, if you change the locale of the OBR system to another supported language, you must separately install the SAP BusinessObjects language pack for that language.
To install an additional SAP BusinessObjects language pack, follow these steps:
Make sure that OBR is successfully installed with the default language pack.
To check that the default language pack is installed successfully, launch the SAP BusinessObjects BI Launchpad portal (http://<OBR_HostName
>:8080/BOE\BI), and then go to BI Launchpad Page > Preferences > General > Product Locale. The Product Locale box lists the installed language packs.
In this instance, <OBR_HostName
> is the fully qualified domain name of the OBR system.
Go to the installation directory:
/opt/HP/BSM/BOE4
./modifyOrRemoveProducts.sh
to start the language pack installer. The Application Maintenance page appears.Select Modify and press Enter.
A list of SAP BusinessObjects language pack is displayed as shown in the following image:
Select the desired language pack(s), and press Enter.
Since the language pack installation requires a significant amount of time, you must correctly choose the language pack of your interest.
The Select Features page appears.
Click Next again. The Existing CMS Deployment Information page appears.
Type the Password and press Enter. The Start Installation page appears.
In the Connection Information for Existing CMS section the default values for CMS Name and the CMS Port will be displayed.
In a custom installation the Operations Bridge Reporter Server, Vertica Server and SAP BusinessObjects Server are installed on different systems. The following prerequisites must be fulfilled on all systems.
Disk Space Requirements
<download location>
directory on the system.To install OBR components, allocate minimum 50 GB in the /opt
directory and minimum 5 GB in /tmp
directory on the system.
/opt
directory on the same system, allocate additional 50 GB in the /opt
directory.To install Vertica server only, allocate minimum 5 GB in /opt
. This does not include data and catalog files.
Do not start the installation directly from the mount point location. Also, do not download and merge the .tar
files directly from the mount point location.
OBR uses /opt/HP, /opt/OV
and /opt/vertica
directories for installation. If the following statements are applicable for your /opt
directory:
/opt
directory, and/opt
filesystem.Follow the steps recommended by application(s) to move to different storage. Extend the /opt
filesystem, restore the application(s) back to /opt
.
Red Hat Enterprise Linux prerequisites
For the complete supported version details see Support Matrix.
OBR should be installed on the system that has support for the following bash shell and it should be the default shell for SAP BusinessObjects user, PostgreSQL database user and Vertica user.
RHEL 6.x - bash shell 4.1.2-40
RHEL 7.x - bash shell 4.2.46-20 or above
SUSE 11 SP3 - bash shell 3.2-147.22 or above
SUSE 12 SP2 - bash shell 4.3.42 or above
The installer by default creates OBR the SAP BusinessObjects user, PostgreSQL database user. The Vertica user will be created while the Vertica database is created. These users must be local to the system and can be created manually before installing OBR at the same location.
The postgres
user created in LDAP is not supported.
If you want to create new user/group for SAP BusinessObjects user, PostgreSQL and Vertica database user before installing OBR, run the following command on the command prompt:
useradd -m -p <password> -U <user> -s /bin/bash
where, <password>
is the password for SAP BusinessObjects or Postgres database or Vertica database.
<user>
is the user name for SAP BusinessObjects or Postgres database or Vertica database.
Oracle Enterprise Linux Prerequisites
Oracle Enterprise Linux (OEL) - OBR supports only Red Hat compatible kernels in OEL. Unbreakable kernels (with a uel suffix) is NOT supported.
For steps to configure kernel with Red Hat Compatible Kernel, see Oracle Linux documentation.
Red Hat Enterprise Linux Libraries
Ensure that the following libraries are available on the respective OBR components installed servers:
Red Hat Enterprise Linux 6.x | Red Hat Enterprise Linux 7.x/ Oracle Enterprise Linux (OEL) 7.x | SUSE Linux Enterprise Server 11 SP3 and 12 SP2 (SLES) |
---|---|---|
OBR server | ||
|
|
|
SAP BusinessObjects server | ||
|
|
|
Vertica server | ||
|
|
|
Remote Collector | ||
|
|
The list indicates the minimum required versions of required libraries for Red Hat Enterprise Linux. You may install a higher version of the library.
*libstdc++33-32bit-3.3.3-34.1.x86_64 - Required library for SAP BusinessObjects on RHEL 7.3 and SUSE 11 SP3.
**glibc-2.22-61.3.x86_64 and glibc-32bit-2.22-61.3.x86_64 - the default version provided by SLES 12 SP2 will not report any issue with OBR installation. However, there are some segmentation issue reported during run-time. SUSE recommendeds to update with the version mentioned.
Legacy_Module_12_x86_64
repositories to install the package.yast2
. Proxy has to be set if needed.For more details on glibc library and updates, see the URL: https://www.suse.com/support/update/announcement/.
Run the following command to install the libraries only if the repository where the libraries are present is configured:
yum -y install <libraries to install>
where, <libraries to install>
are the list of libraries mentioned in the previous table based on the RHEL version.
Vertica
For Vertica, Linux file system must be ext4. All other file system types are unsupported.
If Identity Manager is configured on the system and it uses the shell other than the operating system supported shell, Vertica is not supported on such system. The Vertica database creation fails on such systems.
Web Browser Requirements
Web browsers are only supported on Windows. Use a Windows system to access the OBR Administration Console, even when OBR is installed on Linux.
Port Availability
OBR uses a number of default ports for its different services. If you are using the firewall software, ensure that the firewall allows traffic through the required ports listed in the following table on the OBR system. Ensure that the following ports are available on the respective OBR components servers:
Service |
Port Number |
Protocol |
Inbound |
Outbound |
Description |
---|---|---|---|---|---|
OBR server | |||||
HPE PMDB Platform DB Logger |
21408 |
TCP |
Yes |
Yes |
The PMDB Platform DB Logger service consolidates FATAL errors in a single log file. |
HPE PMDB Platform Collection |
21409 |
TCP |
Yes |
Yes |
The JMX management port for the Collection service. The IM service monitors collection using this interface. |
HPE PMDB Platform IM |
21410 |
TCP |
Yes |
No |
The JMX management port for the IM service. |
HPE PMDB Platform Timer |
No port |
NA |
NA |
NA |
The Timer service for OBR. |
HPE PMDB Platform Orchestration | 21424 | TCP | Yes | No |
The Orchestration service for OBR. |
HPE PMDB Platform Administrator |
21411 |
HTTPS |
Yes |
No |
The OBR web application server port, which hosts the Administration web application. The Report cross-launch functionality depends on this service. |
HPE PMDB Platform Administrator |
21412 |
HTTPS |
Yes |
No |
The OBR web application server port, which hosts the Administration web application. The Report cross-launch functionality depends on this service. |
HPE PMDB Platform Collection | 21418 | HTTP | Yes | No | The connection port to HTTP server for the SiteScope generic data integration. |
HPE PMDB Platform Collection | 21419 | HTTPS | Yes | No | The connection port to HTTPS server for the SiteScope generic data integration. |
HPE PMDB Platform Collection | 8080 | HTTP | No | Yes | The connection port to collect data from the SiteScope Data Acquisition API. |
HPE PMDB Platform Collection | 9998 | TCP | Yes | No | The connection port to collect data from the Network Automation (NA) and Server Automation (SA). |
HPE Software Communication Broker |
383 |
TCP |
Yes |
Yes |
OBR uses this port to communicate with collectors installed on remote servers. |
RTSM |
21212 |
TCP |
No |
Yes |
This is the port that is configured in the Administration Console for the RTSM data source. Using this port, OBR connects to RTSM. |
OM |
Any |
TCP |
No |
Yes |
This is the port that is configured in the Administration Console for the OM database. OBR uses this port to connect to the OM database. |
Operations Agent |
383 |
TCP |
No |
Yes |
OBR uses this port to connect to the Operations Agent. |
Profile database |
Any |
TCP |
No |
Yes |
This is the port that is configured in the Administration Console for the Profile database. |
Vertica server | |||||
Vertica Service | 5433 | TCP | Yes | No | Port for the Vertica database. |
Vertica Service | 5434 | TCP | Port for the Vertica database. Intra-cluster communication | ||
Vertica Management Console | 5444 | TCP | MC-to-node and node-to-node (agent) communications port. | ||
Vertica Management Console | 5450 | TCP | Port used to connect to Management Console from a web browser and allows communication from nodes to the Management Console application/web server. | ||
Vertica Spread | 4803 | TCP | Yes | No |
Port for the Vertica Spread connections. Client connections. |
Vertica Spread | 4804 | TCP |
Daemon to Daemon connections. |
||
Vertica Spread | 6543 | UDP |
Port for the Vertica Spread connections. Monitor to Daemon connection. |
||
SAP BusinessObjects server | |||||
Apache Tomcat |
8080 |
TCP |
Yes |
No |
This is the SAP BusinessObjects Application Service port. The SAP BusinessObjects Central Management Console and the SAP BusinessObjects BI launch pad web applications are hosted on this port. |
Apache Tomcat |
8443 |
HTTPS |
Yes |
No |
This is the SAP BusinessObjects Application Service port. The SAP BusinessObjects Central Management Console and the SAP BusinessObjects BI launch pad web applications are hosted on this port. |
SAP BOBJ Central Management Server |
6400 |
TCP |
Yes |
Yes |
This is the port for the SAP BusinessObjects Central Management Server, which is mainly used for SAP BusinessObjects authentication purposes. |
Server Intelligence Agent (OBR) |
6410 |
TCP |
Yes |
Yes |
Port for the SAP BusinessObjects Server Intelligence Agent, which manages all SAP BusinessObjects-related tasks. |
BOE120SQLAW |
2638 |
TCP |
Yes |
Yes |
Port for the SAP BusinessObjects repository database. |
Data Processor | |||||
HPE_PMDB_TaskManager | 21426 | TCP | Yes | Yes | Port for the OBR Data Process service. |
HPE_PMDB_TaskManager | 21427 | TCP | Yes | Yes | Port for the OBR Data Process service. This Port is used by Task manager for data exchange operations. |
HPE_PMDB_JobManager | 21428 | TCP | Yes | Yes | Port for the OBR Data Process service. This Port is used by the main active system of Job Manager to listen for messages. |
HPE_PMDB_JobManager HPE_PMDB_TaskManager |
21429 | TCP | Yes | Yes | Port for the OBR Data Process service. This Port is used to send jars to Task Manager. |
Remote Collector | |||||
HPE PMDB Platform Collection | 21418 | HTTP | Yes | No | The connection port to HTTP server for the SiteScope generic data integration. |
HPE PMDB Platform Collection | 21419 | HTTPS | Yes | No | The connection port to HTTPS server for the SiteScope generic data integration. |
HPE PMDB Platform Collection | 8080 | HTTP | No | Yes | The connection port to collect data from the SiteScope Data Acquisition API. |
HPE PMDB Platform Collection | 9998 | TCP | Yes | No | The connection port to collect data from the Network Automation (NA) and Server Automation (SA). |
Additional Considerations
Log on to the system as root
user. Make sure to set the umask
value to 022
for root
user.
The root
user must be the owner of the /opt
and /var
directories.
The OBR installer does not support forced reinstall. In the event of an unsuccessful installation, you must manually remove all the files that were placed by the installer and perform installation again.
Additional Information
After successful OBR install:
The OBR installer by default creates the postgres
and shrboadmin
users as mentioned in the following table:
User | Group | Home Directory |
---|---|---|
postgres |
postgres
|
/opt/HP/BSM/Postgres
|
shrboadmin
|
shrboadmin
|
/home/shrboadmin
|
<Vertica user>
|
<Vertica group>
|
/home/
|
The <Vertica user>
will be created while the Vertica database is created.
In the /etc/security/limits.conf
file, the ulimit
value changes automatically for the root
user, <vertica user>
and postgres
user as shown in the following table. This value applies on next log on to the system.
Parameter | ulimit value | User | Recommended by |
---|---|---|---|
Number of file descriptors | 65536 | postgres , shrboadmin |
SAP BusinessObjects |
Number of file descriptors | 65536 | <Vertica user> |
Vertica* |
Number of user process | 127510 | shrboadmin , postgres |
SAP BusinessObjects |
*For more information to set the ulimit
value for Vertica, see the Vertica Documentation.
After successful install, following values appears in the PMDB_HOME/bin/setenv.sh
file:
For Vertica user - LD_LIBRARY_PATH=$LD_LIBRARY_PATH:/opt/HP/BSM/JRE64/lib/amd64/server:/opt/HP/BSM/JR64/lib/amd64:/opt/HP/BSM/JRE64/lib/amd64:/opt/HP/BSM/JRE64/lib/amd64/xawt:/opt/OV/lib64:
LD_LIBRARY_PATH=$LD_LIBRARY_PATH:/opt/HP/BSM/JRE64/lib/amd64/server:/opt/HP/BSM/JR64/lib/amd64:/opt/HP/BSM/JRE64/lib/amd64:/opt/HP/BSM/JRE64/lib/amd64/xawt:/opt/HP/BSM/Postgres/lib:/opt/OV/lib64
JAVA_HOME=/opt/HP/BSM/JRE64
VERTICAINI=/opt/HP/BSM/PMDB/config/vertica.ini
ODBCINI=/opt/HP/BSM/PMDB/config/odbc.ini
OVINSTALLDIR=/opt/OV/
SHRINSTALLDIR=/opt/HP/BSM/
After the installation prerequisites are fulfilled, you must perform a series of tasks to prepare the server for the OBR installation.
Make sure to check whether HP/BSM
directory or other Micro Focus products directories exists before installing OBR. If HP/BSM
is present and contains no files and directories, delete it and move ahead with OBR installation.
Task 1:Increase swap space
The swap space for the OBR server, SAP BusinessObjects server or OBR and SAP BusinessObjects on same system must be minimum 4 GB.
The swap space of minimum 2 GB is required for Vertica server only installation scenario.
To allocate sufficient swap space, perform the following steps:
Log on to the system as root
user.
The root
user must be the owner of the /opt
and /var
directories.
You must create a new swap file. Run the commands to create a swap file and set up swap space:
dd if=/dev/zero of=
<swapfile_full_path>
bs=1M count=
<swap_size_in_MB>
mkswap <swapfile_full_path>
swapon <swapfile_full_path>
where, <swapfile_full_path>
is the name of the new swap file (including full path to the file) and <swap_size_in_MB>
is the space (in MB) that you want to allocate.
For example, to allocate swap space by creating a new /extraswap
file:
dd if=/dev/zero of=/extraswap bs=1M count=16384
mkswap /extraswap
swapon /extraswap
For the change to remain in effect even after a system restart, add the following line in the /etc/fstab
file:
<swapfile_full_path>swap swap defaults 0 0
where, <swapfile_full_path>
is the name of the newly created swap file in step 2.
For example:
/extraswap swap swap defaults 0 0
Task 2: Disable Anti-Virus
Anti-virus applications can hinder the installation of OBR. Temporarily disable any anti-virus software that is running.
Once the installation is complete, enable the anti-virus software.
Task 3: Configure Firewall
If you are using the firewall software, ensure that the firewall allows traffic through the required ports on the respective OBR component servers. Make sure to configure firewall for the required ports according to the RHEL version.
For more information on port availability, see the section Prerequisites > Port Availability.
Task 4: Prepare the Linux Server
You must perform the following tasks to prepare the Linux server for installation.
Task 4.1: Disable SELinux
To disable SELinux, in the /etc/sysconfig/selinux
file, set the parameter SELINUX = disabled
.
Task 4.2: Configure the Host name
Log on to the OBR system, and configure the hostname in the /etc/hosts
file.
If you configure a hostname, it should be added after the following two lines as they appear by default.
127.0.0.1 localhost.localdomain localhost
::1 server1.example.com server1
The naming convention for the hostname is: <IP address> <FQDN of OBR host system> <Short name of OBR host system>
Task 4.3: Set the permissions
Run the following commands as root
user to set the permissions:
chmod u+s /bin/ping
chmod 4755 /bin/ping
chmod 777 /tmp
Restart the Linux system for the changes to take effect.
Task 5: Verify the Fully Qualified Domain Name (FQDN) of the system
Before installing OBR, verify that DNS lookup returns the accurate FQDN of the host system. If the entry for the DNS lookup is different from the host name of the system, the log in to the OBR Administration Console will fail. This is because during the SAP BusinessObjects installation, the host name of the system is used for creating the servers/services and registering them.
To verify the FQDN of the host system, follow these steps:
Open the command line interface and type the following command to check the host name of the system:
hostname -f
Type the following command to view the IP address of the system:
ifconfig
Type the following command to verify the FQDN of the displayed IP address:
nslookup
<IP_address>
where, <IP address
> is the IP address of the host system.
Ensure that the name returned by the lookup
command is same as the hostname
command. If the names do not match, you must change the hostname of the system.
Task 6: Linux Operating System configuration for Vertica
Perform the tasks 6.1 and 6.2 on the file systems where Vertica data and catalog files are residing:
Task 6.1: Disk Readahead
Vertica recommends that Disk Readahead be set to at least 2048. Follow the steps provided in Vertica Documentation.
Task 6.2: I/O scheduling set to deadline or noop
Vertica recommends that I/O Scheduling be set to deadline or noop. Follow the steps provided in Vertica Documentation.
Task 6.3: NTP configuration
Configure NTP on your RHEL or SLES system. Follow the steps provided in Vertica Documentation.
The network time protocol (NTP)/chrony daemon must be running on all of the hosts in the cluster so that their clocks are synchronized.
Task 6.4: Transparent hugepages
You can modify transparent hugepages so that the configuration meets Vertica requirements. Follow the steps provided in Vertica Documentation.
Task 6.5: Pam Limits
Make sure to set the Pam limit to meet Vertica requirements. Follow the steps provided in Vertica Documentation.
Task 6.6 : Disabling Defrag
Vertica recommends to disable defrag for RHEL systems. Follow the steps provided in Vertica Documentation.
Task 6.7: Disable SELinux
Disable the SELinux configuration. Follow the steps provided in Vertica Documentation.
Task 6.8: Update keepalive time
On the Vertica installed Linux system, go to the location /proc/sys/net/ipv4/tcp_keepalive_time
and set it to 300.
Task 7: Assemble the media
The Operations Bridge Reporter (OBR) software is available in TAR image part files:
OBR1040_Lin64.part1
OBR1040_Lin64.part2
OBR1040_Lin64.part3
OBR1040_Lin64.part4
OBR1040_Lin64.part5
OBR1040_Lin64.part6
Before you start installing OBR, you must download .tar
file into a single location and perform a merge of the contents.
Note: You must not download the .tar
file under /opt
directory.
Step1: Download the TAR Image Part Files and Check for File Integrity
Step 2: Merge the TAR Image Part Files
Download the TAR Image parts into a temporary folder on the system where you intend to install OBR.
For example: /tmp/OBR1040-parts
.
To change directory to the location where you copied the contents of the image part files, run the following command:
cd <temp location>
For example: cd /tmp/OBR1040-parts
Ensure that you have adequate space in the directory.
To merge the contents into a single TAR Image file, run following command:
cat OBR1040_Lin64.part1 OBR1040_Lin64.part2 OBR1040_Lin64.part3 OBR1040_Lin64.part4 OBR1040_Lin64.part5 OBR1040_Lin64.part6 > /tmp/OBR1040-parts/OBR1040_Lin64.tar
You must type the command in a single line.
Step 3: Verify the Reassembly of the Build Segments
Compare and verify if the md5 checksum of merged file matches with the corresponding md5 checksum value as listed in “Distribution Contents and MD5 Checksum Values”.
Distribution Contents and MD5 Checksum Values
File Name | Size | MD5 Checksum |
---|---|---|
OBR1040_Lin64.part1 | 4294967296 | 3803b75848ca29a5dfcf5b84e1c53dc8 |
OBR1040_Lin64.part2 | 4294967296 | 81505df1dcf6bf53a7212c93b88ba281 |
OBR1040_Lin64.part3 | 4294967296 | 54edc86ad0c569f16289f253c0983c29 |
OBR1040_Lin64.part4 | 4294967296 | 84cb01d373f909207f0e03c8865c7cd8 |
OBR1040_Lin64.part5 | 4294967296 | 4c4479e96564ab1ea03e740c32c688b0 |
OBR1040_Lin64.part6 | 1215221760 | 4275aeae09f579437522bc7038efb499 |
OBR1040_Lin64.tar (Merged file) | 22690058240 | 1afe750437373dba84764955e4cd3101 |
The OBR media is now available as a single TAR file in the following location:
/tmp/OBR1040-parts
/OBR1040.tar
Run the command tar -xvf OBR1040.tar
, you will find the HP-SHR_10.40_setup.bin
to move ahead with the installation.
As a requirement for SAP BusinessObjects, you must ensure that the SAP BusinessObjects directory (BO
) has read permission to all users. Also, the SAP BusinessObjects sub-directories of the unzipped .tar
folder must have all the access rights (777) to the owner and to the other groups. Follow these steps:
<Location of unzipped OBR bits>/packages
.Run the command chmod 777 BO
.
Install using the Command Line Console
Go to the media root.
Media root is the directory where the contents of the .tar
file are extracted.
If you want to Install OBR by sudoing as root user, refer to the Appendix section in this guide and then continue with the next installation steps.
At the command prompt, type the following command:
./HP-SHR_10.40_setup.bin -i console
Note: By default the install log files will be created in /tmp
folder. To retain the log files after the system reboot, while starting the installation, you can specify a different path for the install log.
Run the command: ./HP-SHR_10.40_setup.bin -i console -DLOGFILE=<Path of the file>/HP-SHR_<version_name>_MicroFocusInstaller.html
Example: ./HP-SHR_10.40_setup.bin -i console -DLOGFILE=temp/HP-SHR_10.40_MicroFocusInstaller.html
Press Enter to start the installation.
At any point in time during installation, you can type back
to go to the previous page and type quit
to cancel the installation.
Press Enter again. The installer displays the Introduction in the console. Press Enter to continue.
In the License Agreement section, press Enter and go through the License Terms.
Review the screen prompts carefully before pressing Enter each time. Pressing the Enter button continuously might take you through the next steps with the default selections.
In I accept the terms of the License Agreement (Y/N): type Y to confirm the License Agreement.
At this point of installation, if you want to Install OBR when /opt
does not have enough space, refer to the Appendix section in this guide and then continue with the next installation steps.
The installer displays different installation options.
Type 1 to select Operations Bridge Reporter Server and press Enter.
Ensure that you type the relevant numerical identifier provided in the Operations Bridge Reporter installer for each of the OBR component that you want to install.
To install multiple server components, include a comma between the numerical identifiers. For example, to install Operations Bridge Reporter Server and Vertica Server together, type 1,2 and press Enter.
Enter the FQDN of the host where you plan to install (or have already installed) SAP BusinessObjects.
The installer performs necessary prerequisite checks and displays the result of the check in the console.
/tmp/SHR-Missing-Patches.txt
and install them. Start the OBR installation again.If the prerequisite check is successful, press Enter.
The installer shows preinstallation summary in the console. Press Enter to start the installation.
Use the Modify option to install a new component on a system where another component is already installed, you must select both components in the Installer Wizard. In the command line console, enter the numerical identifier of both components. For example, 1,2. If you select only the new component and do not select the installed component, the installed component will be uninstalled and then the new component will be installed.
On selecting the Modify option you will see a prompt "System restart may be required". Click Continue and the Installer Wizard appears.
In SUSE Linux system, on successful installation of OBR, before performing the post-installation steps, perform the following:
Restart the HPE_PMDB_Platform_Administrator
service, follow these steps:
Go to /etc/init.d
directory.
service HPE_PMDB_Platform_Administrator restart
.If the installation fails, run the rollback utility as follows:
Run the following command:
sh rollback-utility.sh
The postgres
user is created on the system on successful OBR installation.
Install using the Command Line Console
Go to the media root.
Media root is the directory where the contents of the .tar
file are extracted.
If you want to Install OBR by sudoing as root user, refer to the Appendix section in this guide and then continue with the next installation steps.
At the command prompt, type the following command:
./HP-SHR_10.40_setup.bin -i console
Note: By default the install log files will be created in /tmp
folder. To retain the log files after the system reboot, while starting the installation, you can specify a different path for the install log.
Run the command: ./HP-SHR_10.40_setup.bin -i console -DLOGFILE=<Path of the file>/HP-SHR_<version_name>_MicroFocusInstaller.html
Example: ./HP-SHR_10.40_setup.bin -i console -DLOGFILE=temp/HP-SHR_10.40_MicroFocusInstaller.html
Press Enter to start the installation.
At any point in time during installation, you can type back
to go to the previous page and type quit
to cancel the installation.
Press Enter again. The installer displays the Introduction in the console. Press Enter to continue.
In the License Agreement section, press Enter and go through the License Terms.
Review the screen prompts carefully before pressing Enter each time. Pressing the Enter button continuously might take you through the next steps with the default selections.
In I accept the terms of the License Agreement (Y/N): type Y to confirm the License Agreement.
At this point of installation, if you want to Install OBR when /opt
does not have enough space, refer to the Appendix section in this guide and then continue with the next installation steps.
The installer displays different installation options.
Type 2 to select Vertica Server and press Enter.
Ensure that you type the relevant numerical identifier provided in the Operations Bridge Reporter installer for each of the OBR component that you want to install.
To install multiple server components, include a comma between the numerical identifiers. For example, to install Operations Bridge Reporter Server and Vertica Server together, type 1,2 and press Enter.
The installer performs necessary prerequisite checks and displays the result.
/tmp/SHR-Missing-Patches.txt
and install them. Start the OBR installation again.After successful prerequisite check, press Enter.
The installer shows preinstallation summary in the console. Press Enter to start the installation.
Use the Modify option to install a new component on a system where another component is already installed, you must select both components in the Installer Wizard. If you use the command line console, enter the numerical identifier of both components. For example, 1,2. If you select only the new component and do not select the installed component, the installed component will be uninstalled and then the new component will be installed.
On selecting the Modify option you will see a prompt "System restart may be required". Click Continue and the Installer Wizard appears.
If the installation fails, run the rollback utility as follows:
Run the following command:
sh rollback-utility.sh
Vertica cluster configuration can be done after successful install of Vertica if scale-out for Vertica is planned in your IT environment. Vertica cluster configuration can be done only when Vertica is installed on a remote system. Vertica clustering depends on the way Vertica is installed.
In order to create Vertica cluster, complete all the prerequisites on the participating nodes and then create a cluster after Vertica installation as follows:
For information on Vertica cluster configuration, see Setting up Vertica Cluster topic in the Documentation Portal.
Install using the Command Line Console
Go to the media root.
Media root is the directory where the contents of the .tar
file are extracted.
If you want to Install OBR by sudoing as root user, refer to the Appendix section in this guide and then continue with the next installation steps.
At the command prompt, type the following command:
./HP-SHR_10.40_setup.bin -i console
Note: By default the install log files will be created in /tmp
folder. To retain the log files after the system reboot, while starting the installation, you can specify a different path for the install log.
Run the command: ./HP-SHR_10.40_setup.bin -i console -DLOGFILE=<Path of the file>/HP-SHR_<version_name>_MicroFocusInstaller.html
Example: ./HP-SHR_10.40_setup.bin -i console -DLOGFILE=temp/HP-SHR_10.40_MicroFocusInstaller.html
Press Enter to start the installation.
At any point in time during installation, you can type back
to go to the previous page and type quit
to cancel the installation.
Press Enter again. The installer displays the Introduction in the console. Press Enter to continue.
In the License Agreement section, press Enter and go through the License Terms.
Review the screen prompts carefully before pressing Enter each time. Pressing the Enter button continuously might take you through the next steps with the default selections.
In I accept the terms of the License Agreement (Y/N): type Y to confirm the License Agreement.
At this point of installation, if you want to Install OBR when /opt
does not have enough space., refer to the Appendix section in this guide and then continue with the next installation steps.
The installer displays different installation options.
Type 1, 2 to select Operations Bridge Reporter Server and Vertica Server and press Enter.
Ensure that you type the relevant numerical identifier provided in the Operations Bridge Reporter installer for each of the OBR component that you want to install.
The installer performs necessary prerequisite checks and displays the result.
/tmp/SHR-Missing-Patches.txt
and install them. Start the OBR installation again.After successful prerequisite check, press Enter.
The installer shows preinstallation summary in the console. Press Enter to start the installation.
Use the Modify option to install a new component on a system where another component is already installed, you must select both components in the Installer Wizard. If you use the command line console, enter the numerical identifier of both components. For example, 1,2. If you select only the new component and do not select the installed component, the installed component will be uninstalled and then the new component will be installed.
On selecting the Modify option you will see a prompt "System restart may be required". Click Continue and the Installer Wizard appears.
If the installation fails, run the rollback utility as follows:
Run the following command:
sh rollback-utility.sh
The postgres
user and <vertica user>
are created on the system on successful OBR components installation.
In SUSE Linux system, on successful installation of OBR, before performing the post-installation steps, perform the following:
Restart the HPE_PMDB_Platform_Administrator
service, follow these steps:
Go to /etc/init.d
directory.
service HPE_PMDB_Platform_Administrator restart
.Install using the Command Line Console
Go to the media root.
Media root is the directory where the contents of the .tar
file are extracted.
If you want to Install OBR by sudoing as root user, refer to the Appendix section in this guide and then continue with the next installation steps.
At the command prompt, type the following command:
./HP-SHR_10.40_setup.bin -i console
Note: By default the install log files will be created in /tmp
folder. To retain the log files after the system reboot, while starting the installation, you can specify a different path for the install log.
Run the command: ./HP-SHR_10.40_setup.bin -i console -DLOGFILE=<Path of the file>/HP-SHR_<version_name>_MicroFocusInstaller.html
Example: ./HP-SHR_10.40_setup.bin -i console -DLOGFILE=temp/HP-SHR_10.40_MicroFocusInstaller.html
Press Enter to start the installation.
At any point in time during installation, you can type back
to go to the previous page and type quit
to cancel the installation.
Press Enter again. The installer displays the Introduction in the console. Press Enter to continue.
In the License Agreement section, press Enter and go through the License Terms.
Review the screen prompts carefully before pressing Enter each time. Pressing the Enter button continuously might take you through the next steps with the default selections.
In I accept the terms of the License Agreement (Y/N): type Y to confirm the License Agreement.
At this point of installation, if you want to Install OBR when /opt
does not have enough space, refer to the Appendix section in this guide and then continue with the next installation steps.
The installer displays different installation options.
Type 3 to select SAP BusinessObjects Server and press Enter.
Ensure that you type the relevant numerical identifier provided in the Operations Bridge Reporter installer for each of the OBR component that you want to install.
The installer performs necessary prerequisite checks and displays the result.
If the prerequisite check fails or shows warning messages, ensure that all the prerequisites are met and start the installation again. If the prerequisite check displays any missing libraries, check the list of missing libraries from the location /tmp/SHR-Missing-Patches.txt
and install them. Start the OBR installation again.
The installer shows preinstallation summary in the console. Press Enter to start the installation.
Use the Modify option to install a new component on a system where another component is already installed, you must select both components in the Installer Wizard. If you use the command line console, enter the numerical identifier of both components. For example, 1,2. If you select only the new component and do not select the installed component, the installed component will be uninstalled and then the new component will be installed.
On selecting the Modify option you will see a prompt "System restart may be required". Click Continue and the Installer Wizard appears.
The shrboadmin
user is created on the system on successful SAP BusinessObjects Server installation.
Install using the Command Line Console
Go to the media root.
Media root is the directory where the contents of the .tar
file are extracted.
If you want to Install OBRby sudoing as root user, refer to the Appendix section in this guide and then continue with the next installation steps.
At the command prompt, type the following command:
./HP-SHR_10.40_setup.bin -i console
Note: By default the install log files will be created in /tmp
folder. To retain the log files after the system reboot, while starting the installation, you can specify a different path for the install log.
Run the command: ./HP-SHR_10.40_setup.bin -i console -DLOGFILE=<Path of the file>/HP-SHR_<version_name>_MicroFocusInstaller.html
Example: ./HP-SHR_10.40_setup.bin -i console -DLOGFILE=temp/HP-SHR_10.40_MicroFocusInstaller.html
Press Enter to start the installation.
At any point in time during installation, you can type back
to go to the previous page and type quit
to cancel the installation.
Press Enter again. The installer displays the Introduction in the console. Press Enter to continue.
In the License Agreement section, press Enter and go through the License Terms.
Review the screen prompts carefully before pressing Enter each time. Pressing the Enter button continuously might take you through the next steps with the default selections.
In I accept the terms of the License Agreement (Y/N): type Y to confirm the License Agreement.
At this point of installation, if you want to Install OBR when /opt
does not have enough space, refer to the Appendix section in this guide and then continue with the next installation steps.
The installer displays different installation options.
Type 1, 3 to select Operations Bridge Reporter Server and SAP BusinessObjects Server and press Enter.
Ensure that you type the relevant numerical identifier provided in the Operations Bridge Reporter installer for each of the OBR component that you want to install.
The installer performs necessary prerequisite checks and displays the result.
/tmp/SHR-Missing-Patches.txt
and install them. Start the OBR installation again.After successful prerequisite check, press Enter.
The installer shows preinstallation summary in the console. Press Enter to start the installation.
Use the Modify option to install a new component on a system where another component is already installed, you must select both components in the Installer Wizard. If you use the command line console, enter the numerical identifier of both components. For example, 1,2. If you select only the new component and do not select the installed component, the installed component will be uninstalled and then the new component will be installed.
On selecting the Modify option you will see a prompt "System restart may be required". Click Continue and the Installer Wizard appears.
If the installation fails, run the rollback utility as follows:
Run the following command:
sh rollback-utility.sh
The postgres
user and shrboadmin
user are created on the system on successful OBR components installation.
In SUSE Linux system, on successful installation of OBR, before performing the post-installation steps, perform the following:
Restart the HPE_PMDB_Platform_Administrator
service, follow these steps:
Go to /etc/init.d
directory.
service HPE_PMDB_Platform_Administrator restart
.Install using the Command Line Console
Go to the media root.
Media root is the directory where the contents of the .tar
file are extracted.
If you want to Install OBR by sudoing as root user, refer to the Appendix section in this guide and then continue with the next installation steps.
At the command prompt, type the following command:
./HP-SHR_10.40_setup.bin -i console
Note: By default the install log files will be created in /tmp
folder. To retain the log files after the system reboot, while starting the installation, you can specify a different path for the install log.
Run the command: ./HP-SHR_10.40_setup.bin -i console -DLOGFILE=<Path of the file>/HP-SHR_<version_name>_MicroFocusInstaller.html
Example: ./HP-SHR_10.40_setup.bin -i console -DLOGFILE=temp/HP-SHR_10.40_MicroFocusInstaller.html
Press Enter to start the installation.
At any point in time during installation, you can type back
to go to the previous page and type quit
to cancel the installation.
Press Enter again. The installer displays the Introduction in the console. Press Enter to continue.
In the License Agreement section, press Enter and go through the License Terms.
Review the screen prompts carefully before pressing Enter each time. Pressing the Enter button continuously might take you through the next steps with the default selections.
In I accept the terms of the License Agreement (Y/N): type Y to confirm the License Agreement.
At this point of installation, if you want to Install OBR when /opt
does not have enough space, refer to the Appendix section in this guide and then continue with the next installation steps.
The installer displays different installation options.
Type 2, 3 to select Vertica Server and SAP BusinessObjects Server and press Enter.
Ensure that you type the relevant numerical identifier provided in the Operations Bridge Reporter installer for each of the OBR component that you want to install.
The installer performs necessary prerequisite checks and displays the result.
/tmp/SHR-Missing-Patches.txt
and install them. Start the OBR installation again.After successful prerequisite check, press Enter.
The installer shows preinstallation summary in the console. Press Enter to start the installation.
Use the Modify option to install a new component on a system where another component is already installed, you must select both components in the Installer Wizard. If you use the command line console, enter the numerical identifier of both components. For example, 1,2. If you select only the new component and do not select the installed component, the installed component will be uninstalled and then the new component will be installed.
On selecting the Modify option you will see a prompt "System restart may be required". Click Continue and the Installer Wizard appears.
If the installation fails, run the rollback utility as follows:
Run the following command:
sh rollback-utility.sh
Install using the Command Line Console
OBR is available in ten different languages. You can select the language of your choice at the time of installation. The installer installs the SAP BusinessObjects language pack for the selected language. However, in the future, if you change the locale of the OBR system to another supported language, you must separately install the SAP BusinessObjects language pack for that language.
To install an additional SAP BusinessObjects language pack, follow these steps:
Make sure that OBR is successfully installed with the default language pack.
To check that the default language pack is installed successfully, launch the SAP BusinessObjects BI Launchpad portal (http://<OBR_HostName
>:8080/BOE\BI), and then go to BI Launchpad Page > Preferences > General > Product Locale. The Product Locale box lists the installed language packs.
In this instance, <OBR_HostName
> is the fully qualified domain name of the OBR system.
Go to the installation directory:
/opt/HP/BSM/BOE4
./modifyOrRemoveProducts.sh
to start the language pack installer. The Application Maintenance page appears.Select Modify and press Enter.
A list of SAP BusinessObjects language pack is displayed as shown in the following image:
Select the desired language pack(s), and press Enter.
Since the language pack installation requires a significant amount of time, you must correctly choose the language pack of your interest.
The Select Features page appears.
Click Next again. The Existing CMS Deployment Information page appears.
Type the Password and press Enter. The Start Installation page appears.
In the Connection Information for Existing CMS section the default values for CMS Name and the CMS Port will be displayed.
In a Custom installation the Operations Bridge Reporter Server, Vertica Server and SAP BusinessObjects Server are installed on different systems. The following prerequisites must be fulfilled on all systems.
These prerequisites are also applicable to the systems where you want to install the OBR Remote Collector.
Following are additional prerequisites for a successful OBR install:
Web Browser Requirements
For the complete supported version details see Support Matrix.
Web browsers are only supported on Windows. Use a Windows system to access the OBR Administration Console, even when OBR is installed on Linux.
Port Availability
OBR uses a number of default ports for its different services. If you are using the firewall software, ensure that the firewall allows traffic through the required ports listed in the following table on the OBR system:
Service |
Port Number |
Protocol |
Inbound |
Outbound |
Description |
---|---|---|---|---|---|
OBR server | |||||
HPE PMDB Platform DB Logger |
21408 |
TCP |
Yes |
Yes |
The PMDB Platform DB Logger service consolidates FATAL errors in a single log file. |
HPE PMDB Platform Collection |
21409 |
TCP |
Yes |
Yes |
The JMX management port for the Collection service. The IM service monitors collection using this interface. |
HPE PMDB Platform IM |
21410 |
TCP |
Yes |
No |
The JMX management port for the IM service. |
HPE PMDB Platform Timer |
No port |
NA |
NA |
NA |
The Timer service for OBR. |
HPE PMDB Platform Orchestration | 21424 | TCP | Yes | No |
The Orchestration service for OBR. |
HPE PMDB Platform Administrator |
21411 |
HTTPS |
Yes |
No |
The OBR web application server port, which hosts the Administration web application. The Report cross-launch functionality depends on this service. |
HPE PMDB Platform Administrator |
21412 |
HTTPS |
Yes |
No |
The OBR web application server port, which hosts the Administration web application. The Report cross-launch functionality depends on this service. |
HPE PMDB Platform Collection | 21418 | HTTP | Yes | No | The connection port to HTTP server for the SiteScope generic data integration. |
HPE PMDB Platform Collection | 21419 | HTTPS | Yes | No | The connection port to HTTPS server for the SiteScope generic data integration. |
HPE PMDB Platform Collection | 8080 | HTTP | No | Yes | The connection port to collect data from the SiteScope Data Acquisition API. |
HPE PMDB Platform Collection | 9998 | TCP | Yes | No | The connection port to collect data from the Network Automation (NA) and Server Automation (SA). |
HPE Software Communication Broker |
383 |
TCP |
Yes |
Yes |
OBR uses this port to communicate with collectors installed on remote servers. |
RTSM |
21212 |
TCP |
No |
Yes |
This is the port that is configured in the Administration Console for the RTSM data source. Using this port, OBR connects to RTSM. |
OM |
Any |
TCP |
No |
Yes |
This is the port that is configured in the Administration Console for the OM database. OBR uses this port to connect to the OM database. |
Operations Agent |
383 |
TCP |
No |
Yes |
OBR uses this port to connect to the Operations Agent. |
Profile database |
Any |
TCP |
No |
Yes |
This is the port that is configured in the Administration Console for the Profile database. |
Vertica server | |||||
Vertica Service | 5433 | TCP | Yes | No | Port for the Vertica database. |
Vertica Service | 5434 | TCP | Port for the Vertica database. Intra-cluster communication | ||
Vertica Management Console | 5444 | TCP | MC-to-node and node-to-node (agent) communications port. | ||
Vertica Management Console | 5450 | TCP | Port used to connect to Management Console from a web browser and allows communication from nodes to the Management Console application/web server. | ||
Vertica Spread | 4803 | TCP | Yes | No |
Port for the Vertica Spread connections. Client connections. |
Vertica Spread | 4804 | TCP |
Daemon to Daemon connections. |
||
Vertica Spread | 6543 | UDP |
Port for the Vertica Spread connections. Monitor to Daemon connection. |
||
SAP BusinessObjects server | |||||
Apache Tomcat |
8080 |
TCP |
Yes |
No |
This is the SAP BusinessObjects Application Service port. The SAP BusinessObjects Central Management Console and the SAP BusinessObjects BI launch pad web applications are hosted on this port. |
Apache Tomcat |
8443 |
HTTPS |
Yes |
No |
This is the SAP BusinessObjects Application Service port. The SAP BusinessObjects Central Management Console and the SAP BusinessObjects BI launch pad web applications are hosted on this port. |
SAP BOBJ Central Management Server |
6400 |
TCP |
Yes |
Yes |
This is the port for the SAP BusinessObjects Central Management Server, which is mainly used for SAP BusinessObjects authentication purposes. |
Server Intelligence Agent (OBR) |
6410 |
TCP |
Yes |
Yes |
Port for the SAP BusinessObjects Server Intelligence Agent, which manages all SAP BusinessObjects-related tasks. |
BOE120SQLAW |
2638 |
TCP |
Yes |
Yes |
Port for the SAP BusinessObjects repository database. |
Data Processor | |||||
HPE_PMDB_TaskManager | 21426 | TCP | Yes | Yes | Port for the OBR Data Process service. |
HPE_PMDB_TaskManager | 21427 | TCP | Yes | Yes | Port for the OBR Data Process service. This Port is used by Task manager for data exchange operations. |
HPE_PMDB_JobManager | 21428 | TCP | Yes | Yes | Port for the OBR Data Process service. This Port is used by the main active system of Job Manager to listen for messages. |
HPE_PMDB_JobManager HPE_PMDB_TaskManager |
21429 | TCP | Yes | Yes | Port for the OBR Data Process service. This Port is used to send jars to Task Manager. |
Remote Collector | |||||
HPE PMDB Platform Collection | 21418 | HTTP | Yes | No | The connection port to HTTP server for the SiteScope generic data integration. |
HPE PMDB Platform Collection | 21419 | HTTPS | Yes | No | The connection port to HTTPS server for the SiteScope generic data integration. |
HPE PMDB Platform Collection | 8080 | HTTP | No | Yes | The connection port to collect data from the SiteScope Data Acquisition API. |
HPE PMDB Platform Collection | 9998 | TCP | Yes | No | The connection port to collect data from the Network Automation (NA) and Server Automation (SA). |
Additional Considerations
The OBR installer does not support forced reinstallation. In the event of an unsuccessful installation, manually remove all the files that were placed by the installer and perform installation again.
Installation User Account
After the installation prerequisites are fulfilled, you must perform a series of tasks to prepare the server for the OBR installation.
Task 1: Increase Virtual Memory
Ensure that the virtual memory is minimum 4 GB. To increase the size of virtual memory, see Windows operating system documents.
Task 2: Disable Anti-Virus
Anti-virus applications can hinder the installation of OBR. Temporarily disable any anti-virus software that is running.
Once the installation is complete, enable the anti-virus software.
Task 3: Configure Firewall
If you are using the firewall software, ensure that the firewall allows traffic through the required ports on the OBR system. For more information on port availability, see the section Prerequisites > Port Availability.
Task 4: Verify the Fully Qualified Domain Name (FQDN) of the system
Before installing OBR, verify that DNS lookup returns the accurate FQDN of the host system. If the entry for the DNS lookup is different from the host name of the system, the log in to the OBR Administration Console will fail. This is because during the SAP BusinessObjects installation, the host name of the system is used for creating the servers/services and registering them.
To verify the FQDN of the host system, follow these steps:
Type the following command in the command line interface to check the host name of the system:
hostname
Note down the host name of the system.
Type the following command to view the IP address of the system:
ipconfig
Type the following command to verify the FQDN of the displayed IP address:
nslookup
<IP_address>
where, <IP address
> is the IP address of the host system.
Ensure that the name returned by the lookup
command is same as the hostname
command. If the names do not match, you must change the hostname of the system.
Task 5: Disable User Account Control (UAC)
Perform the following steps on Windows system to disable UAC:
Click Start > Run. The Run dialog box appears.
In the Open box, type regedit
. The Registry Editor window appears.
On the left pane, expand HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrentVersion > policies
Double-click on System. The list appears on the right pane.
Double-click the EnableLUA and type 0
in Value data. You must ensure that EnableLUA Value data is always 0
.
You will get a notification to restart your system. The UAC will be disabled after you restart the system.
Task 6: Install Microsoft .NET Framework 3.5
The Management database component of OBR requires Microsoft .Net Framework 3.5 on Windows server.
Perform the following steps to install Microsoft .NET Framework 3.5:
Task 7: Set a Static IPv6 Address on Windows Server (Applicable only for communication protocol is IPv6)
Perform this task if your communication protocol is IPv6.
Before installing OBR on a Windows server with the communication protocol IPv6, you must assign a static IPv6 address.
By default, the interface ID is randomly derived in Windows server. It is not based on the Extended Unique Identifier (EUI)-64 address. You must disable the random interface IDs. For more information to set static IPv6, see Microsoft documentation or contact your Windows Administrator.
You must make sure to restart the system after completing all of the above tasks and then move ahead with the next tasks.
Task 8: Assemble the media
The Operations Bridge Reporter (OBR) software is available in TAR image part files:
OBR1040_Win64.part1
OBR1040_Win64.part2
OBR1040_Win64.part3
OBR1040_Win64.part4
OBR1040_Win64.part5
Before you start installing OBR, you must download all the TAR file parts into a single temporary location and perform a merge of the contents.
Make sure to extract OBR Media to the same drive on which you plan to install OBR.
Step1: Download the TAR Image Part Files and Check for File Integrity
Evaluate the md5 checksum of the downloaded image part File then compare and verify if it matches with the corresponding md5 checksum value as listed in “Distribution Contents and MD5 Checksum Values”.
Step 2: Merge the TAR Image Part Files
Download the TAR Image parts into a temporary folder on the system where you intend to install OBR.
For example, C:\temp\OBR1040-parts
.
To change directory to the location where you copied the contents of the image part files, run the following command:
cd <temp location>
For example, cd C:\temp\OBR1040-parts
Ensure that you have adequate space in the directory.
To merge the contents into a single TAR Image file, run following command:
type OBR1040_Win64.part1 OBR1040_Win64.part2 OBR1040_Win64.part3 OBR1040_Win64.part4 OBR1040_Win64.part5 >> C:\temp\OBR1040-parts\OBR1040_Win64.tar
or
copy /b OBR1040_Win64.part? C:\temp\OBR1040-parts\OBR1040_Win64.tar
You must type the command in a single line.
Step 3: Verify the Reassembly of the Build Segments
Compare and verify if the md5 checksum
of merged file matches with the corresponding md5 checksum value as listed in “Distribution Contents and MD5 Checksum Values”.
Distribution Contents and MD5 Checksum Values
The distribution of OBR software contains the following set of files:
File Name | Size | MD5 Checksum |
---|---|---|
OBR1040_Win64.part1 | 4294967296 | b6aee4244dbb6cb19c7f43ffbcff3083 |
OBR1040_Win64.part2 | 4294967296 | 407daf61025e57ff286085f5fe500734 |
OBR1040_Win64.part3 | 4294967296 | a8290cfa8a98e68837a9498e077fa356 |
OBR1040_Win64.part4 | 4294967296 | fe737f476c4700d01c0416c54b5544c0 |
OBR1040_Win64.part5 | 2755137536 | c6d73cb9667f43778a87358153af4be5 |
OBR1040_Win64.tar (Merged file) | 19935006720 | c1b4672d349dbbfb95be2961c1524de9 |
The OBR media is now available as a single TAR file in the following location:
C:\temp\OBR_1040-parts\OBR_1040.tar
Unzip the OBR_1040.tar
file using 7-Zip, you will find the HP-SHR_10.40_setup.exe
to move ahead with the installation.
Go to the location where you have extracted the installation .tar
file and run the following file:
HP-SHR_10.40_setup.exe
The setup files are extracted.
While installing OBR, you may see a prompt "System restart may be required", ignore the message and continue with the installation.
Select the language to install OBR, and click OK.
The Operations Bridge Reporter 10.40 Software Installer wizard appears.
On the Introduction page, review the note and click Next.
Select Operations Bridge Reporter Server and click Next.
Enter the FQDN of the host where you plan to install (or have already installed) SAP BusinessObjects. Click Next.
Review the folders in which OBR will be installed. To change the installation folders, use the Browse buttons. Click Next.
On the Product Requirements page, if the checks are successful, click Next.
If the prerequisite check fails or shows warning messages, make sure that all the prerequisites are met and start the installation again.
After the installation is complete, click Done.
You must ensure to configure DSN on OBR Server to connect to Vertica database before installing the Content packs. For steps, see Configuring DSN on Windows for Vertica Database Connection topic in Documentation Portal.
If you plan to install another OBR component on the same system, restart the system and then perform installation.
Use the Modify option to install a new component on a system where another component is already installed, you must select both components in the Installer Wizard. If you select only the new component and do not select the installed component, the installed component will be uninstalled and then the new component will be installed.
On selecting the Modify option you will see a prompt "System restart may be required". Click Continue and the Installer Wizard appears.
If the installation fails, click Rollback and wait till the product gets rolled back. Run the rollback utility as follows:
Run the following command:
rollback-utility.bat
<OBR INSTALL PATH>
For example: rollback-utility.bat
C:\HPE-OBR
The postgres
user is created on the system on successful OBR installation.
To install SAP BusinessObjects using the installation wizard, follow these steps:
Go to the location where you have extracted the installation .tar
file and run the following file:
HP-SHR_10.40_setup.exe
The setup files are extracted.
While installing, you may see a prompt "System restart may be required", ignore the message and continue with the installation.
Select the language to install OBR, and click OK.
The Operations Bridge Reporter 10.40 Software Installer wizard appears.
Select SAP BusinessObjects Server and click Next.
Review the folders in which OBR will be installed. To change the installation folders, use the Browse buttons. Click Next.
Enter the SAP BusinessObjects install drive. The default value is C
. Click Next.
Enter only the alphabet that denotes the drive. For example, enter C and not C:\ or C:.
On the Product Requirements page, if the checks are successful, click Next.
If the prerequisite check fails or shows warning messages, ensure that all the prerequisites are met and start the installation again.
If you plan to install another OBR component on the same system, restart the system and then perform installation.
Use the Modify option to install a new component on a system where another component is already installed, you must select both components in the Installer Wizard. If you select only the new component and do not select the installed component, the installed component will be uninstalled and then the new component will be installed.
On selecting the Modify option you will see a prompt "System restart may be required". Click Continue and the Installer Wizard appears.
If the installation fails, click Rollback and wait till the product gets rolled back. Run the rollback utility as follows:
Run the following command:
rollback-utility.bat
<OBR INSTALL PATH>
For example: rollback-utility.bat
C:\HPE-OBR
The shrboadmin
user is created on the system on successful SAP BusinessObjects Server installation.
To install Operations Bridge Reporter Server and SAP BusinessObjects Server on a single Windows system using the installation wizard, follow these steps:
Go to the location where you have extracted the installation .tar
file and run the following file:
HP-SHR_10.40_setup.exe
The setup files are extracted.
While installing, you may see a prompt "System restart may be required", ignore the message and continue with the installation.
Select the language to install OBR, and click OK.
The Operations Bridge Reporter 10.40 Software Installer wizard appears.
Select Operations Bridge Reporter Server and SAP BusinessObjects Server and click Next.
Review the folders in which OBR will be installed. To change the installation folders, use the Browse buttons. Click Next.
Enter the SAP BusinessObjects install drive. The default value is C
. Click Next.
Enter only the alphabet that denotes the drive. For example, enter C and not C:\ or C:.
On the Product Requirements page, if the checks are successful, click Next.
If the prerequisite check fails or shows warning messages, ensure that all the prerequisites are met and start the installation again.
After the installation is complete, click Done.
You must ensure to configure DSN on OBR Server to connect to Vertica database before installing the Content packs. For steps, see Configuring DSN on Windows for Vertica Database Connection topic in Documentation Portal.
If you plan to install another OBR component on the same system, restart the system and then perform installation.
Use the Modify option to install a new component on a system where another component is already installed, you must select both components in the Installer Wizard. If you select only the new component and do not select the installed component, the installed component will be uninstalled and then the new component will be installed.
On selecting the Modify option you will see a prompt "System restart may be required". Click Continue and the Installer Wizard appears.
If the installation fails, click Rollback and wait till the product gets rolled back. Run the rollback utility as follows:
Run the following command:
rollback-utility.bat
<OBR INSTALL PATH>
For example: rollback-utility.bat
C:\HPE-OBR
The postgres
user and shrboadmin
user are created on the system on successful OBR components installation.
OBR is available in ten different languages. You can select the language of your choice at the time of installation. The installer installs the SAP BusinessObjects language pack for the selected language. However, in the future, if you change the locale of the OBR system to another supported language, you must separately install the SAP BusinessObjects language pack for that language.
To install an additional SAP BusinessObjects language pack, follow these steps:
Make sure that OBR is successfully installed with the default language pack.
To check that the default language pack is installed successfully, launch the SAP BusinessObjects BI Launchpad portal (http://<OBR_HostName
>:8080/BOE\BI), and then go to BI Launchpad Page > Preferences > General > Product Locale. The Product Locale box lists the installed language packs.
In this instance, <OBR _HostName
> is the fully qualified domain name of the OBR system.
Go to the following directory:
<OBR media root>\packages\BO\DATA_UNITS\BusinessObjectsServer_win
where <OBR media root>
is the location where the OBR installer is available.
setup.exe
to start the language pack installer. The installer wizard appears.Select Modify and click Next. Modify will be selected by default.
The wizard displays a list of SAP BusinessObjects language pack.
Select the desired language pack(s), and click Next.
Since the language pack installation requires a significant amount of time, you must correctly choose the language pack of your interest.
The Select Features page appears.
In the CMS Administrator Logon Information section type the password and click Next. The Start Installation page appears.
In the Connection Information for Existing CMS section the default values for CMS Name and the CMS Port will be displayed.
Perform the following steps to verify the success of installation:
Validating files
Verify the following parameters in the respective files display the values as mentioned in the table:
Location | File | Parameter |
---|---|---|
{PMDB_HOME}/data
|
config.prp
|
dps.buffer.batch.size=104857600
|
From the location{PMDB_HOME}/../Flink/conf
, in flink-conf.yaml
file, ensure that the following parameters are not duplicated:
taskmanager.network.numberOfBuffers
task.cancellation-interval
If duplicates are found, remove the last occurrence of these parameters.
Validating services
Perform the following to verify the success of installation on Linux operating system:
Run the following command:
On RHEL 6.x: chkconfig --list
On RHEL 7.x: systemctl list-unit-files
The command output lists the all the services of OBR.
RHEL 6.x/SLES 11.x | RHEL 7.x/SLES 12.x/OEL |
---|---|
|
|
The HPE_PMDB_Platform_Vertica
service will be created after Vertica database creation.
Run the following commands in the command line console to ensure if the services are running satisfactorily:
On RHEL 6.x/SLES 11.x
service HPE_PMDB_Platform_Administrator status
service HPE_PMDB_Platform_PostgreSQL status
On RHEL 7.x/SLES 12.x/OEL
systemctl status HPE_PMDB_Platform_Administrator.service
systemctl status HPE_PMDB_Platform_PostgreSQL.service
SAP BusinessObjects services
To check the status of the SAP BusinessObjects services, run the following commands at the command line console:
su - shrboadmin
cd /opt/HP/BSM/BOE4/sap_bobj
./ccm.sh -cms <servername where BO installed>:6400 -username Administrator -password 1ShrAdmin -authentication secEnterprise -display
The command output shows the status of SAP BusinessObjects services. All services must be enabled and running.
Validating files
Verify the following parameters in the respective files display the values as mentioned in the table:
Location | File | Parameter |
---|---|---|
{PMDB_HOME}/data
|
config.prp
|
dps.buffer.batch.size=104857600
|
From the location{PMDB_HOME}/../Flink/conf
, in flink-conf.yaml
file, ensure that the following parameters are not duplicated:
taskmanager.network.numberOfBuffers
task.cancellation-interval
If duplicates are found, remove the last occurrence of these parameters.
Generating a Certificate Authority Signed Certificate
In OBR, HTTPs communication is enabled by default for Administrator console and SAP BusinessObjects. OBR uses the self-signed certificate. However, it is highly recommended to use the Certificate Authority (CA) certificate.
The certificate shipped by OBR out-of-box is valid for only three months from the date of installation. Ensure to perform the following steps before you begin the post-install configuration.
To get a CA signed certificate and configure OBR to use this certificate, perform these steps:
Open the command prompt and take a backup of the existing keystore file from the following location:
On Linux: $PMDB_HOME/keystore/SHR_CERT_HTTPS.jks
.
Move the SHR_CERT_HTTPS.jks
file from {PMDB_HOME}/keystore
to another location.
Generate a private key from your system using the keytool command.
Run the following command:
On Linux: $PMDB_HOME/../JRE64/bin/keytool -genkeypair -keyalg <algorithm> -keysize <keysize value> -keystore /opt/HP/BSM/PMDB/keystore/SHR_CERT_HTTPS.jks -storepass <password> -alias SHR
where, <password>
is the password that a user can provide while running the preceding keytool command.
<algorithm>
is the key algorithm.
<keysize value>
is the value for the keysize.
For example: $PMDB_HOME/../JRE64/bin/keytool -genkeypair -keyalg RSA -keysize 1024 -keystore /opt/HP/BSM/PMDB/keystore/SHR_CERT_HTTPS.jks -storepass shradmin -alias SHR
Enter the requested information.
When prompted for first and last name, enter the FQDN (fully-qualified domain name) of your system.
Run the following command exactly as shown to create a Certificate Signing Request (CSR) file:
On Linux: $PMDB_HOME/../JRE64/bin/keytool -keystore SHR_CERT_HTTPS.jks -certreq -storepass
<password>
-alias SHR -file CERTREQFILE
where, <password>
is the password that a user can provide while running the preceding keytool command.
For example: $PMDB_HOME/../JRE64/bin/keytool -keystore SHR_CERT_HTTPS.jks -certreq -storepass shradmin -alias SHR -file CERTREQFILE
Send the CSR (CERTREQFILE
) to your CA signing authority. They should provide you with one of the following:
A signed certificate, referred to as myserver.crt
. The myserver.crt
file contains both the server certificate (the top certificate contained in the file) and one or more CA (Certified Authority) certificates (the last certificates contained in the file). Copy the CA certificates into a new file, the myca.crt
file. Use the myserver.crt
file when importing the server certificate into the SHR_CERT_HTTPS.jks
file and the myca.crt
file when importing the CA certificate into the SHR_TRUSTSTORE
file.
Two files, referred to myserver.crt
and CA.crt
in this procedure. Add the CA.crt
file content to the end of the myserver.crt
file. Use the myserver.crt
file when importing the server certificate into the SHR_CERT_HTTPS.jks
file and the myca.crt
file when importing the CA certificate into the SHR_TRUSTSTORE
file.
Copy the files containing these certificates to the OBR server on the following location:
On Linux: $PMDB_HOME/keystore
Run the following command to import the server certificate and the CA certificate into the OBR SHR_CERT_HTTPS.jks
file:
On Linux: $PMDB_HOME/../JRE64/bin/keytool -importcert -trustcacerts -alias SHR -keystore $PMDB_HOME/keystore/SHR_CERT_HTTPS.jks -storepass
<password>
-file mycert.crt
where, <password>
is the password that a user can provide while running the preceding keytool command.
For example: $PMDB_HOME/../JRE64/bin/keytool -importcert -trustcacerts -alias SHR -keystore $PMDB_HOME/keystore/SHR_CERT_HTTPS.jks -storepass shradmin -file mycert.crt
Run the following commands to import the CA certificate into the OBR SHR_TRUSTSTORE file:
On Linux: $PMDB_HOME/../JRE64/bin/keytool -import -alias myca -keystore $PMDB_HOME/keystore/SHR_CERT_HTTPS.jks -file myca.crt
The <password>
provided to the keytool command must be updated in the server.xml
file for Administration Console and SAP BusinessObjects. Perform these steps to updated the <password>
:
For Administration Console:
$PMDB_HOME/adminServer/conf/server.xml
keystorePass
value in the server.xml
file with the <password>
.For SAP BusinessObjects
$PMDB_HOME/BOWebServer/conf/server.xml
keystorePass
value in the server.xml
file with the <password>
.Restart the OBR services by running the below commands:
On Linux
RHEL 6.x/SLES:
service HPE_PMDB_Platform_Administrator stop
service SAPBOBJEnterpriseXI40 stop
service HPE_PMDB_Platform_Administrator start
service SAPBOBJEnterpriseXI40 start
RHEL 7.x/OEL:
systemctl stop HPE_PMDB_Platform_Administrator.service
systemctl stop SAPBOBJEnterpriseXI40.service
systemctl start service HPE_PMDB_Platform_Administrator.service
systemctl start SAPBOBJEnterpriseXI40.service
Test the HTTPS access to the OBR Administration console and SAP BusinessObjects Launch pad using the following syntax:
https://<OBR_Server_FQDN>:21412/OBRApp
https://OBR_Server_FQDN>:8443/BI
After you complete the installation and Generating a Certificate Authority Signed Certificate, you must configure OBR so that it can collect data from the sources. For information to configure OBR, see Documentation Portal.
For information to schedule the back up, see Backup and Restore - Disaster Recovery topic in the Documentation Portal.
Generating a Certificate Authority Signed Certificate
In OBR, HTTPs communication is enabled by default for Administrator console and SAP BusinessObjects. OBR uses the self-signed certificate. However, it is highly recommended to use the Certificate Authority (CA) certificate.
The certificate shipped by OBR out-of-box is valid for only three months from the date of installation. Ensure to perform the following steps before you begin the post-install configuration.
To get a CA signed certificate and configure OBR to use this certificate, perform these steps:
Open the command prompt and take a backup of the existing keystore file from the following location:
On Windows: %PMDB_HOME%\keystore\SHR_CERT_HTTPS.jks
.
On Linux: $PMDB_HOME/keystore/SHR_CERT_HTTPS.jks
.
Move the SHR_CERT_HTTPS.jks
file from {PMDB_HOME}/keystore
to another location.
Generate a private key from your system using the keytool command.
Run the following command:
On Windows: %PMDB_HOME%\..\JRE64\bin\keytool -genkeypair -keyalg
<algorithm>
-keysize <keysize value>
-keystore %PMDB_HOME%\keystore\SHR_CERT_HTTPS.jks -storepass <password>
-alias SHR
where, <password>
is the password that a user can provide while running the preceding keytool command.
<algorithm>
is the key algorithm.
<keysize value>
is the value for the keysize.
For example: %PMDB_HOME%\..\JRE64\bin\keytool -genkeypair -keyalg RSA -keysize 1024 -keystore %PMDB_HOME%\keystore\SHR_CERT_HTTPS.jks -storepass shradmin -alias SHR
On Linux: $PMDB_HOME/../JRE64/bin/keytool -genkeypair -keyalg <algorithm> -keysize <keysize value> -keystore /opt/HP/BSM/PMDB/keystore/SHR_CERT_HTTPS.jks -storepass <password> -alias SHR
where, <password>
is the password that a user can provide while running the preceding keytool command.
<algorithm>
is the key algorithm.
<keysize value>
is the value for the keysize.
For example: $PMDB_HOME/../JRE64/bin/keytool -genkeypair -keyalg RSA -keysize 1024 -keystore /opt/HP/BSM/PMDB/keystore/SHR_CERT_HTTPS.jks -storepass shradmin -alias SHR
Enter the requested information.
When prompted for first and last name, enter the FQDN (fully-qualified domain name) of your system.
Run the following command exactly as shown to create a Certificate Signing Request (CSR) file:
On Windows: %PMDB_HOME%\..\JRE64\bin\keytool -keystore SHR_CERT_HTTPS.jks -certreq -storepass
<password>
-alias SHR -file CERTREQFILE
where, <password>
is the password that a user can provide while running the preceding keytool command.
For example: %PMDB_HOME%\..\JRE64\bin\keytool -keystore SHR_CERT_HTTPS.jks -certreq -storepass shradmin -alias SHR -file CERTREQFILE
On Linux: $PMDB_HOME/../JRE64/bin/keytool -keystore SHR_CERT_HTTPS.jks -certreq -storepass
<password>
-alias SHR -file CERTREQFILE
where, <password>
is the password that a user can provide while running the preceding keytool command.
For example: $PMDB_HOME/../JRE64/bin/keytool -keystore SHR_CERT_HTTPS.jks -certreq -storepass shradmin -alias SHR -file CERTREQFILE
Send the CSR (CERTREQFILE
) to your CA signing authority. They should provide you with one of the following:
A signed certificate, referred to as myserver.crt
. The myserver.crt
file contains both the server certificate (the top certificate contained in the file) and one or more CA (Certified Authority) certificates (the last certificates contained in the file). Copy the CA certificates into a new file, the myca.crt
file. Use the myserver.crt
file when importing the server certificate into the SHR_CERT_HTTPS.jks
file and the myca.crt
file when importing the CA certificate into the SHR_TRUSTSTORE
file.
Two files, referred to myserver.crt
and CA.crt
in this procedure. Add the CA.crt
file content to the end of the myserver.crt
file. Use the myserver.crt
file when importing the server certificate into the SHR_CERT_HTTPS.jks
file and the myca.crt
file when importing the CA certificate into the SHR_TRUSTSTORE
file.
Copy the files containing these certificates to the OBR server on the following location:
On Windows: %PMDB_HOME%\keystore
On Linux: $PMDB_HOME/keystore
Run the following command to import the server certificate and the CA certificate into the OBR SHR_CERT_HTTPS.jks
file:
On Windows: %PMDB_HOME%\..\JRE64\bin\keytool -importcert -trustcacerts -alias SHR -keystore %PMDB_HOME%\keystore\SHR_CERT_HTTPS.jks -storepass
<password>
-file mycert.crt
where, <password>
is the password that a user can provide while running the preceding keytool command.
For example: %PMDB_HOME%\..\JRE64\bin\keytool -importcert -trustcacerts -alias SHR -keystore %PMDB_HOME%\keystore\SHR_CERT_HTTPS.jks -storepass shradmin -file mycert.crt
On Linux: $PMDB_HOME/../JRE64/bin/keytool -importcert -trustcacerts -alias SHR -keystore $PMDB_HOME/keystore/SHR_CERT_HTTPS.jks -storepass
<password>
-file mycert.crt
where, <password>
is the password that a user can provide while running the preceding keytool command.
For example: $PMDB_HOME/../JRE64/bin/keytool -importcert -trustcacerts -alias SHR -keystore $PMDB_HOME/keystore/SHR_CERT_HTTPS.jks -storepass shradmin -file mycert.crt
Run the following commands to import the CA certificate into the OBR SHR_TRUSTSTORE file:
On Windows: %PMDB_HOME%\..\JRE64\bin\keytool -import -alias myca -keystore %PMDB_HOME%\keystore\SHR_CERT_HTTPS.jks -file myca.crt
On Linux: $PMDB_HOME/../JRE64/bin/keytool -import -alias myca -keystore $PMDB_HOME/keystore/SHR_CERT_HTTPS.jks -file myca.crt
The <password>
provided to the keytool command must be updated in the server.xml
file for Administration Console and SAP BusinessObjects. Perform these steps to updated the <password>
:
For Administration Console:
{PMDB_HOME}/adminServer/conf/server.xml
keystorePass
value in the server.xml
file with the <password>
.For SAP BusinessObjects
{PMDB_HOME}/BOWebServer/conf/server.xml
keystorePass
value in the server.xml
file with the <password>
.Restart the OBR services by running the below commands:
On Windows:
services.msc
.In the services window, right-click and select Stop for the following services:
Wait for a while for the services to stop.
Right-click and select Start for the following services:
On Linux
RHEL 6.x/SLES:
service HPE_PMDB_Platform_Administrator stop
service SAPBOBJEnterpriseXI40 stop
service HPE_PMDB_Platform_Administrator start
service SAPBOBJEnterpriseXI40 start
RHEL 7.x/OEL:
systemctl stop HPE_PMDB_Platform_Administrator.service
systemctl stop SAPBOBJEnterpriseXI40.service
systemctl start service HPE_PMDB_Platform_Administrator.service
systemctl start SAPBOBJEnterpriseXI40.service
Test the HTTPS access to the OBR Administration console and SAP BusinessObjects Launch pad using the following syntax:
https://<OBR_Server_FQDN>:21412/OBRApp
https://OBR_Server_FQDN>:8443/BI
After you complete the installation and Generating a Certificate Authority Signed Certificate, you must configure OBR so that it can collect data from the sources. For information to configure OBR, see Documentation Portal.
For information to schedule the back up, see Backup and Restore - Disaster Recovery topic in the Documentation Portal.
During OBR Server installation, the Data Processor also gets installed on the same server. You can install additional Data Processor on a separate server that does not have any other OBR components installed. Also, you can install Data Processor on multiple systems as necessary.
You can install additional Data Processor only on a Linux Operating System with OBR server also installed on Linux Operating System.
OBR does not support GUI installation mode on Linux Operating System. Make sure to unset the DISPLAY variable.
To install a Data Processor on Linux, perform the following tasks:
Task 1: Execute the configureDataProcessor.pl
script on OBR server
On OBR system, follow these steps:
Run the commands on appropriate operating systems to stop the following services:
In a typical installation scenario, run these commands on the OBR system.
Mount the shared disk and run the following command to copy the OBR configuration files to the shared drive:
/opt/OV/nonOV/perl/a/bin/perl $PMDB_HOME/bin/configureDataProcessor.pl -shareddrive <shared_drive_location> -obrhost <OBR system FQDN>
where, <shared_drive_location>
is the drive location of the shared storage that is accessible from all of the Data Processor servers.
<OBR system FQDN>
is the FQDN of the OBR system.
Task 2: Complete the pre-requisites
The following requirements must be met on the system where you want to install the Data Processor:
/opt
directory on the system. In case of one or more Data Processors being installed, a shared file system is required that is equally accessible from OBR server and all the systems on which the data processor is installed. For more details, see the Data Processor topic.
In the system where you have installed OBR, browse to the OBR install directory $PMDB_HOME
and locate the following file:
HP-SHR-10.40-DataProcessor.tar.gz
Transfer the file to the system where you want to install the Data Processor.
Log on to the system where you want to install the Data Processor as root. The root user must be the owner of the /opt
and /var
directories.
Ensure that the Data Processor system and the OBR system are in the same time zone.
Ensure that the system is registered in the Domain Name System (DNS).
Alternatively, ensure that:
hosts
file on the OBR system includes an entry of the Data Processor system.The hosts
file on the Data Processor system includes an entry of the OBR system.
The hosts
file is located at /etc/hosts
Extract the contents of the HP-SHR-10.40-DataProcessor.tar.gz
file into a local directory by running the following command:
tar -xvf HP-SHR-10.40-DataProcessor.tar.gz
The contents of the HP-SHR-10.40-DataProcessor.tar
file are extracted from the archive.
Task 3: Install Data Processor from the Command Line Console
Run the following command in the command line console.
./HP-SHR-DataProcessor_10.40_setup.bin -i console
Press Enter to start the installation.
At any point in time during installation, you can type back to go to the previous page and type quit to cancel the installation.
The installer shows the introductory information in the console. Press Enter.
Review the license agreement details. Type Y to accept the agreement and press Enter.
The installer performs checks for installation prerequisites and shows the result of the check on the Install Check page.
Task 4: Execute the configureDataProcessor.pl
script on Data Processor server
Perform the following steps after successful installation of Data Processor:
/etc/init.d
.Run the following commands:
RHEL 6.x/SLES 11.x:
service HPE_PMDB_Platform_TaskManager stop
RHEL 7.x/SLES 12.x/OEL:
systemctl stop HPE_PMDB_Platform_TaskManager.service
On Data processor system, mount the shared disk and run the following command:
/opt/OV/nonOV/perl/a/bin/perl $PMDB_HOME/bin/configureDataProcessor.pl -shareddrive <shared_drive_location> -obrhost <OBR system FQDN>
where, <shared_drive_location>
is the drive location of the shared storage that is accessible from all of the Data Processor servers.
<OBR system FQDN>
is the FQDN of the OBR system.
Task 5: Update the flink-conf.yaml
file on OBR server
Whenever the number of Data Processor systems for a deployment is changed, make sure that the parallelism.default
and taskmanager.network.numberOfBuffers
parameters in the {PMDB_HOME}/../Flink/conf/flink-conf.yaml
file are modified. For more information, see Performance, Sizing and Tuning topic.
Task 6: Start the services
Run the following commands on the Data Processor:
RHEL 6.x/SLES 11.x:
service HPE_PMDB_Platform_TaskManager start
RHEL 7.x/SLES 12.x/OEL:
systemctl start HPE_PMDB_Platform_TaskManager.service
On OBR system, follow these steps:
Run the commands on appropriate operating systems to start the following services:
(In a typical installation scenario, run all these commands on OBR system).
Installing Additional Data Processor
If you install Data Processor after completing the post-install configuration or content pack installation, follow these steps:
/etc/init.d
.Run the following commands:
RHEL 6.x/SLES 11.x:
service HPE_PMDB_Platform_Orchestration stop
service HPE_PMDB_Platform_JobManager stop
service HPE_PMDB_Platform_TaskManager stop
RHEL 7.x/SLES 12.x/OEL:
systemctl stop HPE_PMDB_Platform_Orchestration.service
systemctl stop HPE_PMDB_Platform_JobManager.service
systemctl stop HPE_PMDB_Platform_TaskManager.service
Run the configureDataProcessor.pl
script. Perform the Tasks 4 mentioned above.
parallelism.default
and taskmanager.network.numberOfBuffers
parameters in the {PMDB_HOME}/../Flink/conf/flink-conf.yaml
file in OBR server and each of the Data Processor systems. For more information, see Performance, Sizing and Tuning topic.Run the following commands on the Data Processor:
RHEL 6.x/SLES 11.x:
service HPE_PMDB_Platform_TaskManager start
RHEL 7.x/SLES 12.x/OEL:
systemctl start HPE_PMDB_Platform_TaskManager.service
On the OBR server, go to /etc/init.d
and run the following commands:
RHEL 6.x/SLES 11.x:
service HPE_PMDB_Platform_TaskManager start
service HPE_PMDB_Platform_JobManager start
service HPE_PMDB_Platform_Orchestration start
RHEL 7.x/SLES 12.x/OEL:
systemctl start HPE_PMDB_Platform_TaskManager.service
systemctl start HPE_PMDB_Platform_JobManager.service
systemctl start HPE_PMDB_Platform_Orchestration.service
Points to note:
If you are adding a new Data Processor,
{PMDB_HOME}/../Flink/conf/flink-conf.yaml
parameters Restart the services as follows:
Stop the services:
Go to /etc/init.d
and run the commands:
RHEL 6.x/SLES 11.x:
service HPE_PMDB_Platform_Orchestration stop
service HPE_PMDB_Platform_JobManager stop
service HPE_PMDB_Platform_TaskManager stop
RHEL 7.x/SLES 12.x/OEL:
systemctl stop HPE_PMDB_Platform_Orchestration.service
systemctl stop HPE_PMDB_Platform_JobManager.service
systemctl stop HPE_PMDB_Platform_TaskManager.service
Start the services:
Go to /etc/init.d
and run the commands:
RHEL 6.x/SLES 11.x:
service HPE_PMDB_Platform_TaskManager start
service HPE_PMDB_Platform_JobManager start
service HPE_PMDB_Platform_Orchestration start
RHEL 7.x/SLES 12.x/OEL:
systemctl start HPE_PMDB_Platform_TaskManager.service
systemctl start HPE_PMDB_Platform_JobManager.service
systemctl start HPE_PMDB_Platform_Orchestration.service
If you are removing an existing Data Processor (without replacement) from the deployment,
{PMDB_HOME}/../Flink/conf/flink-conf.yaml
parameters. Stop the services as mentioned above.
Start the services as mentioned above.
parallelism.default
and taskmanager.network.numberOfBuffers
parameters in the {PMDB_HOME}/../Flink/conf/flink-conf.yaml
file are modified. For more information, see Performance, Sizing and Tuning topic.Validating successful installation of Data Processor
Perform the following steps to validate installation and configuration of Data Processor:
/etc/init.d
directory.Run the following command:
On RHEL 6.x/SLES 11.x: service HPE_PMDB_Platform_TaskManager status
On RHEL 7.x/SLES 12.x/OEL: systemctl status HPE_PMDB_Platform_TaskManager.service
The service status should be running.
Run the following command on the OBR server OR any of the Data Processor servers:
$PMDB_HOME/../Flink/bin/flink list
This should return an output showing that the job is running successfully as follows:
Retrieving JobManager.
Using address <hostname.fqdn>/<ipaddress>:21428 to connect to JobManager.
------------------ Running/Restarting Jobs -------------------
07.02.2018 18:19:34 : 99b64ed96f5ee33f6e2acca171730d5c : OBR Job (RUNNING)
--------------------------------------------------------------
No scheduled jobs.
During OBR Server installation, the Data Processor also gets installed on the same server. You can install additional Data Processor on a separate server that does not have any other OBR components installed. Also, you can install Data Processor on multiple systems as necessary.
You can install additional Data Processor only on a Linux Operating System with OBR server also installed on Linux Operating System.
OBR does not support GUI installation mode on Linux Operating System. Make sure to unset the DISPLAY variable.
To install a Data Processor on Linux, perform the following tasks:
Task 1: Execute the configureDataProcessor.pl
script on OBR server
On OBR system, follow these steps:
Run the commands on appropriate operating systems to stop the following services:
Mount the shared disk and run the following command to copy the OBR configuration files to the shared drive:
/opt/OV/nonOV/perl/a/bin/perl $PMDB_HOME/bin/configureDataProcessor.pl -shareddrive <shared_drive_location> -obrhost <OBR system FQDN>
where, <shared_drive_location>
is the drive location of the shared storage that is accessible from all of the Data Processor servers.
<OBR system FQDN>
is the FQDN of the OBR system.
Task 2: Complete the pre-requisites
The following requirements must be met on the system where you want to install the Data Processor:
/opt
directory on the system. In case of one or more Data Processors being installed, a shared file system is required that is equally accessible from OBR server and all the systems on which the data processor is installed. For more details, see the Data Processor topic.
In the system where you have installed OBR, browse to the OBR install directory $PMDB_HOME
and locate the following file:
HP-SHR-10.40-DataProcessor.tar.gz
Transfer the file to the system where you want to install the Data Processor.
Log on to the system where you want to install the Data Processor as root. The root user must be the owner of the /opt
and /var
directories.
Ensure that the Data Processor system and the OBR system are in the same time zone.
Ensure that the system is registered in the Domain Name System (DNS).
Alternatively, ensure that:
hosts
file on the OBR system includes an entry of the Data Processor system.The hosts
file on the Data Processor system includes an entry of the OBR system.
The hosts
file is located at /etc/hosts
Extract the contents of the HP-SHR-10.40-DataProcessor.tar.gz
file into a local directory by running the following command:
tar -xvf HP-SHR-10.40-DataProcessor.tar.gz
The contents of the HP-SHR-10.40-DataProcessor.tar
file are extracted from the archive.
Task 3: Install Data Processor from the Command Line Console
Run the following command in the command line console.
./HP-SHR-DataProcessor_10.40_setup.bin -i console
Press Enter to start the installation.
At any point in time during installation, you can type back to go to the previous page and type quit to cancel the installation.
The installer shows the introductory information in the console. Press Enter.
Review the license agreement details. Type Y to accept the agreement and press Enter.
The installer performs checks for installation prerequisites and shows the result of the check on the Install Check page.
Task 4: Execute the configureDataProcessor.pl
script on Data Processor server
Perform the following steps after successful installation of Data Processor:
/etc/init.d
.Run the following commands:
RHEL 6.x/SLES 11.x:
service HPE_PMDB_Platform_TaskManager stop
RHEL 7.x/SLES 12.x/OEL:
systemctl stop HPE_PMDB_Platform_TaskManager.service
On Data processor system, mount the shared disk and run the following command:
/opt/OV/nonOV/perl/a/bin/perl $PMDB_HOME/bin/configureDataProcessor.pl -shareddrive <shared_drive_location> -obrhost <OBR system FQDN>
where, <shared_drive_location>
is the drive location of the shared storage that is accessible from all of the Data Processor servers.
<OBR system FQDN>
is the FQDN of the OBR system.
Task 5: Update the flink-conf.yaml
file on OBR server
Whenever the number of Data Processor systems for a deployment is changed, make sure that the parallelism.default
and taskmanager.network.numberOfBuffers
parameters in the {PMDB_HOME}/../Flink/conf/flink-conf.yaml
file are modified. For more information, see Performance, Sizing and Tuning topic.
Task 6: Start the services
Run the following commands on the Data Processor:
RHEL 6.x/SLES 11.x:
service HPE_PMDB_Platform_TaskManager start
RHEL 7.x/SLES 12.x/OEL:
systemctl start HPE_PMDB_Platform_TaskManager.service
On OBR system, follow these steps:
Run the commands on appropriate operating systems to start the following services:
Installing Additional Data Processor
If you install Data Processor after completing the post-install configuration or content pack installation, follow these steps:
/etc/init.d
.Run the following commands:
RHEL 6.x/SLES 11.x:
service HPE_PMDB_Platform_Orchestration stop
service HPE_PMDB_Platform_JobManager stop
service HPE_PMDB_Platform_TaskManager stop
RHEL 7.x/SLES 12.x/OEL:
systemctl stop HPE_PMDB_Platform_Orchestration.service
systemctl stop HPE_PMDB_Platform_JobManager.service
systemctl stop HPE_PMDB_Platform_TaskManager.service
Run the configureDataProcessor.pl
script. Perform the Tasks 4 mentioned above.
parallelism.default
and taskmanager.network.numberOfBuffers
parameters in the {PMDB_HOME}/../Flink/conf/flink-conf.yaml
file in OBR server and each of the Data Processor systems. For more information, see Performance, Sizing and Tuning topic.Run the following commands on the Data Processor:
RHEL 6.x/SLES 11.x:
service HPE_PMDB_Platform_TaskManager start
RHEL 7.x/SLES 12.x/OEL:
systemctl start HPE_PMDB_Platform_TaskManager.service
On the OBR server, go to /etc/init.d
and run the following commands:
RHEL 6.x/SLES 11.x:
service HPE_PMDB_Platform_TaskManager start
service HPE_PMDB_Platform_JobManager start
service HPE_PMDB_Platform_Orchestration start
RHEL 7.x/SLES 12.x/OEL:
systemctl start HPE_PMDB_Platform_TaskManager.service
systemctl start HPE_PMDB_Platform_JobManager.service
systemctl start HPE_PMDB_Platform_Orchestration.service
Points to note:
If you are adding a new Data Processor,
{PMDB_HOME}/../Flink/conf/flink-conf.yaml
parameters Restart the services as follows:
Stop the services:
Go to /etc/init.d
and run the commands:
RHEL 6.x/SLES 11.x:
service HPE_PMDB_Platform_Orchestration stop
service HPE_PMDB_Platform_JobManager stop
service HPE_PMDB_Platform_TaskManager stop
RHEL 7.x/SLES 12.x/OEL:
systemctl stop HPE_PMDB_Platform_Orchestration.service
systemctl stop HPE_PMDB_Platform_JobManager.service
systemctl stop HPE_PMDB_Platform_TaskManager.service
Start the services:
Go to /etc/init.d
and run the commands:
RHEL 6.x/SLES 11.x:
service HPE_PMDB_Platform_TaskManager start
service HPE_PMDB_Platform_JobManager start
service HPE_PMDB_Platform_Orchestration start
RHEL 7.x/SLES 12.x/OEL:
systemctl start HPE_PMDB_Platform_TaskManager.service
systemctl start HPE_PMDB_Platform_JobManager.service
systemctl start HPE_PMDB_Platform_Orchestration.service
If you are removing an existing Data Processor (without replacement) from the deployment,
{PMDB_HOME}/../Flink/conf/flink-conf.yaml
parameters. Stop the services as mentioned above.
Start the services as mentioned above.
parallelism.default
and taskmanager.network.numberOfBuffers
parameters in the {PMDB_HOME}/../Flink/conf/flink-conf.yaml
file are modified. For more information, see Performance, Sizing and Tuning topic.Validating successful installation of Data Processor
Perform the following steps to validate installation and configuration of Data Processor:
/etc/init.d
directory.Run the following command:
On RHEL 6.x/SLES 11.x: service HPE_PMDB_Platform_TaskManager status
On RHEL 7.x/SLES 12.x/OEL: systemctl status HPE_PMDB_Platform_TaskManager.service
The service status should be running.
Run the following command on the OBR server OR any of the Data Processor servers:
$PMDB_HOME/../Flink/bin/flink list
This should return an output showing that the job is running successfully as follows:
Retrieving JobManager.
Using address <hostname.fqdn>/<ipaddress>:21428 to connect to JobManager.
------------------ Running/Restarting Jobs -------------------
07.02.2018 18:19:34 : 99b64ed96f5ee33f6e2acca171730d5c : OBR Job (RUNNING)
--------------------------------------------------------------
No scheduled jobs.
During OBR Server installation, the collector also gets installed on the same server. You can install the collector on a separate server that does not have any other OBR components installed. Also, you can install Remote Collectors on multiple systems as necessary.
If you want to install OBR and Operations Agent on the same system, you must perform the following additional configuration steps:
Install Operations Agent on an OBR system.
Log on to the OBR system as administrator for Windows or root for Linux.
In the command line console, run the following command:
ovcert -list
The list of certificates installed on the system is displayed.
From the command line console, note down the contents of the Certificates and Trusted Certificates field under the Keystore Content section.
Example:
On the OBR system, run the following command:
ovcert -remove
<certificate_content>
In this instance, <certificate_content> is the complete string of characters that appears under the Certificates Keystore Content section.
Do not remove the content under Keystore Content<OVRG: server> section.
On the OBR system, run the following command:
ovcert -remove
<trusted_certificate_content>
In this instance, <trusted_certificate_content> is the complete string of characters that appears under the Trusted Certificates Keystore Content section.
Do not remove the content under Keystore Content<OVRG: server> section.
Go to the Operations Agent bits download location or OVINSTALLDIR\bin\win64\OpC\install
directory and run the following command:
cscript oainstall.vbs -c -a -s <mgmt_srv_name> -cs <cert_srv_name>
(Windows)
oainstall.sh -c -a -s <mgmt_srv_name> -cs <cert_srv_name>
(Linux)
to configure the agent to work with the OM management server or the OBM management server.
If you get the following error:
"Failed to start (some) OVO agent processes. See OVO log file and event log."
ovc -kill
command in the command line console. ovc
command.ovcd.exe
, right-click it and select End Process.You can proceed to configure the agent to work with OM management server or the OBM management server.
Add and monitor the node . Request for certificate and apply them.
For more information, see the Operations Agent and Operations Smart Plug-ins for Infrastructure Installation Guide.
After the request for certificate is granted, run the command ovc -restart
.
Follow these steps:
Run the following command on the OBR system:
ovcert -exporttrusted -file
<filename>
-ovrg server
In the instance, <filename>
is the name with which you want to save the certificate. You must specify the complete path to the certificate file.
Run the following command on the OBR system:
ovcert -importtrusted -file
<filename>
In the instance, <filename>
is the name of the file that you copied in the previous step. You must specify the complete path to the certificate file.
On the OBR system, run the following command:
ovcert -trust
<Management_Server>
-ovrg server
In this instance, <Management_Server>
is the FQDN of the OM system or OBM system.
Run the following command on the OBR system:
ovc -restart
Run the following command on the OBR system:
ovcert -list -ovrg server
The trust certificates are displayed.
If trust certificates are absent, perform the following steps:
Run the following commands on the OBR server:
ovcert -exporttrusted -file <filename1>
ovcert -importtrusted -file <filename1> -ovrg server
ovc -restart
ovdeploy -env PMDB_HOME -ovrg server
The value of the PMDB_HOME
environment variable must display.
Run the following command on the OBR system:
ovc -status -level 8
The OBR Policy call backs (shrcb)
parameter must be listed.
If not listed, run the following command:
ovcreg -add $PMDB_HOME/config/shr_ux.xml
Run the following command on the OBR system:
ovc -restart
If the restart of OBR system is not successful or if the system hangs, run the following commands:
ovc -kill
ovc -start
Run the following command to verify certificate and policy deployment:
ovdeploy -env PMDB_HOME -ovrg server -host <OBR_Host_Name>
If the value of the PMDB_HOME
environment variable is displayed, then certificate and policy deployment is successful.
If you want to install OBR and Operations Agent on the same system, you must perform the following additional configuration steps:
Install Operations Agent on an OBR system.
Log on to the OBR system as administrator for Windows or root for Linux.
In the command line console, run the following command:
ovcert -list
The list of certificates installed on the system is displayed.
From the command line console, note down the contents of the Certificates and Trusted Certificates field under the Keystore Content section.
Example:
On the OBR system, run the following command:
ovcert -remove
<certificate_content>
In this instance, <certificate_content> is the complete string of characters that appears under the Certificates Keystore Content section.
Do not remove the content under Keystore Content<OVRG: server> section.
On the OBR system, run the following command:
ovcert -remove
<trusted_certificate_content>
In this instance, <trusted_certificate_content> is the complete string of characters that appears under the Trusted Certificates Keystore Content section.
Do not remove the content under Keystore Content<OVRG: server> section.
Go to the Operations Agent bits download location or OVINSTALLDIR\bin\win64\OpC\install
directory and run the following command:
cscript oainstall.vbs -c -a -s <mgmt_srv_name> -cs <cert_srv_name>
(Windows)
oainstall.sh -c -a -s <mgmt_srv_name> -cs <cert_srv_name>
(Linux)
to configure the agent to work with the OM management server or the OBM management server.
If you get the following error:
"Failed to start (some) OVO agent processes. See OVO log file and event log."
ovc -kill
command in the command line console. ovc
command.ovcd.exe
, right-click it and select End Process.You can proceed to configure the agent to work with OM management server or the OBM management server.
Add and monitor the node . Request for certificate and apply them.
For more information, see the Operations Agent and Operations Smart Plug-ins for Infrastructure Installation Guide.
After the request for certificate is granted, run the command ovc -restart
.
Follow these steps:
Run the following command on the OBR system:
ovcert -exporttrusted -file
<filename>
-ovrg server
In the instance, <filename>
is the name with which you want to save the certificate. You must specify the complete path to the certificate file.
Run the following command on the OBR system:
ovcert -importtrusted -file
<filename>
In the instance, <filename>
is the name of the file that you copied in the previous step. You must specify the complete path to the certificate file.
On the OBR system, run the following command:
ovcert -trust
<Management_Server>
-ovrg server
In this instance, <Management_Server>
is the FQDN of the OM system or OBM system.
Run the following command on the OBR system:
ovc -restart
Run the following command on the OBR system:
ovcert -list -ovrg server
The trust certificates are displayed.
If trust certificates are absent, perform the following steps:
Run the following commands on the OBR server:
ovcert -exporttrusted -file <filename1>
ovcert -importtrusted -file <filename1> -ovrg server
ovc -restart
ovdeploy -env PMDB_HOME -ovrg server
The value of the PMDB_HOME
environment variable must display.
Run the following command on the OBR system:
ovc -status -level 8
The OBR Policy call backs (shrcb)
parameter must be listed.
If not listed, run the following command:
On Linux: ovcreg -add $PMDB_HOME/config/shr_ux.xml
On Windows: ovcreg -add $PMDB_HOME/config/shr_win.xml
Run the following command on the OBR system:
ovc -restart
If the restart of OBR system is not successful or if the system hangs, run the following commands:
ovc -kill
ovc -start
Run the following command to verify certificate and policy deployment:
ovdeploy -env PMDB_HOME -ovrg server -host <OBR_Host_Name>
If the value of the PMDB_HOME
environment variable is displayed, then certificate and policy deployment is successful.
If you want to install an OBR Remote Collector on a system with Operations Agent, perform the following additional configuration steps:
Install OBR Remote Collector on a separate system with Operations Agent.
Log on to the Remote Collector system as administrator for Windows or root for Linux.
In the command line console, run the following command:
ovcert -list
In the command line console, the command shows a list of all certificates installed on the system.
From the command line console, note down the contents of the Certificates and Trusted Certificates field under the Keystore Content section.
Example:
On the Remote Collector system, run the following command:
ovcert -remove
<certificate_content>
In this instance, <certificate_content>
is the complete string of characters that appears under the Certificates Keystore Content section.
On the Remote Collector system, run the following command:
ovcert -remove
<trusted_certificate_content>
In this instance, <trusted_certificate_content>
is the complete string of characters that appears under the Trusted Certificates Keystore Content section.
Go to the Operations Agent bits download location or OVINSTALLDIR\bin\win64\OpC\install
directory and run the following command:
cscript oainstall.vbs –c –a -s <mgmt_server_name> -cs <cert_server_name>
(Windows)
oainstall.sh–c –a -s <mgmt_server_name> -cs <cert_server_name>
(Linux)
to configure the agent to work with the OM management server or the OBM management server.
Add and monitor the node. Request for certificate and apply it.
For more information, see the Operations Agent and Operations Smart Plug-ins for Infrastructure Installation Guide.
After the request for certificate is granted, run the command ovc -restart
.
Follow these steps:
Run the following command on the OBR system:
ovcert -exporttrusted -file
<filename>
-ovrg server
In the instance, <filename>
is the name with which you want to save the certificate. You must specify the complete path to the certificate file.
Manually copy the exported certificate to the Remote Collector system.
Run the following command on the Remote Collector system:
ovcert -importtrusted -file
<filename>
In the instance, <filename>
is the name of the file that you copied in the previous step. You must specify the complete path to the certificate file.
Run the following command on the Remote Collector system:
ovc -restart
Run the following command on the OBM system:
ovdeploy -env PMDB_HOME -ovrg server –host <rc_host_name>
The value of the PMDB_HOME
environment variable must be displayed.
If the above command runs successfully, the certificate and policy deployment is successful.
The above steps (steps 1 to 13) for Remote Collector works only if you have installed Operations Agent in OBR and configured OBM/OM as the certificate server for OBR. If Operations Agent is not installed in OBR and management/certificate server of OBR is not changed, then perform the following additional steps:
Run the following command on the OBM system:
ovcert -exporttrusted -file <filename> -ovrg server
where, <filename> is the name with which you want to save the certificate. You must specify the complete path to the certificate file.
Copy the file to OBR System and run the following command on the OBR system:
ovcert -importtrusted -file <filename>
where <filename> is the name of the file that you copied in the previous step. You must specify the complete path to the certificate file.
On OBR system, run the following command:
ovcert -trust<Management_Server>-ovrg server
where <Management_Server> is the FQDN of the OM system or OBM system.
Run the following command on the OBR system:
ovc -restart
Run the following command on the OBM system:
ovdeploy -env PMDB_HOME -ovrg server –host <rc_host_name>
The value of the PMDB_HOME
environment variable must be displayed.
If the above command runs successfully, the certificate and policy deployment is successful.
Operations Agent can be installed on Business Objects and Vertica systems and can be managed by OBM or OM.
OBR consists of out-of-the-box content packs that comes bundled and are installed by default. However, there are a few content packs that are not bundled with OBR and they have to be installed individually.
You can install add-on content from the Content Catalog tab in the link ITOM Marketplace - Operations Bridge Reporter.
OBR consists of out-of-the-box content packs that comes bundled and are installed by default. However, there are a few content packs that are not bundled with OBR and they have to be installed individually.
You can install add-on content from the Content Catalog tab in the link ITOM Marketplace - Operations Bridge Reporter.
Appendix A
Install OBR when /opt
does not have enough space
OBR installation requires 40 GB
disk space in /opt
and it will exit if there is not enough space.
If /opt
does not have recommended space, you can install OBR by mounting free disk in /opt
as /opt/HP
, /opt/OV
and then follow these steps:
You must ensure that the free disk has to be mounted in /opt
as /opt/HP
and not as a link.
Go to the media root.
Media root is the directory where the contents of the OBR media (the .tar
file) are extracted.
At the command prompt, type the following command:
./HP-SHR_10.40_setup.bin -i console
Continue with the OBR installation steps as provided in this guide.
Appendix B
Install OBR by sudoing as root user
Follow these steps to install by sudoing as root user:
Sudo as root user using the command:
su - root
Start the installation using the following command:
$ ./HP-SHR_10.40_setup.bin -i console
Continue with the installation steps. For the installation steps, see the Installation section in this guide.
Perform the following steps to remove OBR:
To remove the entire OBR application along with all the Content Packs, you can directly uninstall the application.
Start the Software Installer:
Click Start > > Apps > HPE Software > Uninstall.
Select the language that you prefer, and click OK. The Software Installer wizard gets initialized. The Application Maintenance page appears.
The Software Installer checks the system for any applications or services that might affect the uninstall process such as anti-virus software. If the Software Installer detects a problem, a warning or error is generated, and an Application requirements check warnings window opens. Click Continue.
Under Maintenance Selection, select Uninstall and click Next. The Pre-Uninstall Summary page appears.
OBR does not support the Repair option displayed in the Software Installer; it is disabled by default. You can use the Modify option in the Custom Installation scenario.
After uninstall, some files may remain on the system. The residual files do not impact re-installation of OBR on the same system.
If your Operations Bridge Reporter installation fails because of unexpected circumstances such as power outage or hardware failure, you can perform the following steps to manually clean up the existing Operations Bridge Reporter installation before proceeding with a new installation:
Task 1: Stop all OBR services
services.msc
in the Open field, and then press ENTER. The Services window appears.Right-click the following services and select Stop to stop the service:
HPE_PMDB_Platform_JobManager
HPE_PMDB_Platform_Orchestration
Task 2: Remove SAP BusinessObjects and PostgreSQL
Click the following items (one at a time), and then click Uninstall to uninstall:
SQL Anywhere 17 Deployment
Task 3: Remove Windows Registry entries
Perform this task only if no other Micro Focus products are installed on your system.
regedit
and press ENTER. The Registry Editor window opens.Press Ctrl + F and search for the following registries:
HPPmdb
HPSHR
Business Objects
Task 4: Remove the OBR components
cmd
and press ENTER. The Command Prompt window appears.At the command prompt, type the following command to uninstall a component:
msiexec /x <product code value>
In this instance, <product code value>
is the value that is listed in the right pane of the Registry Editor window for a particular components.
For example, to uninstall the HPPmdbMsgBus component, type:
msiexec /x {F44672D8-C8A9-45F6-A215-C9CF138E6ED1}
Perform this step for all the components listed under BSM and Micro Focus OpenView.
Task 5: Remove specific environment variables
Task 6: Remove the Operations Bridge Reporter Folders
Once all the above tasks are performed, restart your system.
To uninstall OBR from the command line console, perform the following steps:
Ensure that the Vertica Service is down before you start uninstalling.
To check the status of Vertica Service, run the following command:
service HPE_PMDB_Platform_Vertica status
If the status is running, execute the following command:
service HPE_PMDB_Platform_Vertica stop
At the new command prompt type the command
/opt/OV/Uninstall/HP-SHR/setup.bin -i console
A screen appears with pre-installation summary, press ENTER to continue.
The installer automatically checks and uninstalls the application packages.
After uninstall, some files may remain on the system. The residual files do not impact re-installation of OBR on the same system.
You can search for the directory on the system that contains the OBR database files, and then manually delete the directory.
Additionally, you can delete the following directories:
/opt/HP/BSM
/opt/OV
- if no Operations Agent is installed
/var/opt
- if no Operations Agent is installed
references in .bash_profile
You can also delete the /opt/OV
directory if no other Micro Focus Software products are installed on the system.
If OBR installation fails because of unexpected circumstances such as power outage or hardware failure, you can perform the following steps to manually clean up the existing OBR installation before proceeding with a new installation:
Task 1: Stop all OBR services
Type the following commands at the command line console:
cd /etc/init.d
On RHEL 6.x/SLES 11.x
service HPE_PMDB_Platform_Administrator stop
service HPE_PMDB_Platform_Collection stop
service HPE_PMDB_Platform_DB_Logger stop
service HPE_PMDB_Platform_IM stop
service HPE_PMDB_Platform_IA stop
service HPE_PMDB_Platform_PostgreSQL stop
service HPE_PMDB_Platform_NRT_ETL stop
service HPE_PMDB_Platform_Orchestration stop
service HPE_PMDB_Platform_JobManager stop
service HPE_PMDB_Platform_TaskManager stop
service TrendTimer stop
service SAPBOBJEnterpriseXI40 stop
On RHEL 7.x/SLES 12.x/OEL
systemctl stop HPE_PMDB_Platform_Administrator.service
systemctl stop HPE_PMDB_Platform_Collection.service
systemctl stop HPE_PMDB_Platform_DB_Logger.service
systemctl stop HPE_PMDB_Platform_IM.service
systemctl stop HPE_PMDB_Platform_IA.service
systemctl stop HPE_PMDB_Platform_PostgreSQL.service
systemctl stop HPE_PMDB_Platform_NRT_ETL.service
systemctl stop HPE_PMDB_Platform_Orchestration.service
systemctl stop HPE_PMDB_Platform_JobManager.service
systemctl stop HPE_PMDB_Platform_TaskManager.service
systemctl stop TrendTimer.service
systemctl stop SAPBOBJEnterpriseXI40.service
Go to the following directory:
/opt/HP/BSM/BOE4/sap_bobj
Run the following command:
sh sqlanywhere_shutdown.sh
Task 2: Remove SAP BusinessObjects and PostgreSQL
To remove SAP BusinessObjects, in the command line console run the following commands:
ps -U shrboadmin | awk '{print $1}' | xargs -i kill {}
cd /opt/HP/BSM/BOE4
sh modifyOrRemoveProducts.sh
Press 3 to uninstall.
rm -rf /opt/HP/BSM/BOE4
rm -f /etc/init.d/SAPBOBJEnterpriseXI40
find / -name "*SAPBOBJEnterprise*" -exec rm -f {} \;
rm -rf /tmp/.SQLAnywhere
rm -rf /root/.sqlanywhere17
ps -ef | sed -n '/BO/{/grep/!p;}' | awk '{print$2}' | xargs -i kill {}
userdel -rf shrboadmin
To remove PostgreSQL, in the command line console run the following commands:
service HPE_PMDB_Platform_PostgreSQL restart
If the RHEL version is 7.x, run the following command:
systemctl disable HPE_PMDB_Platform_PostgreSQL
/opt/HP/BSM/Postgres/uninstall-postgresql --mode unattended
userdel postgres
If the RHEL version is 6.x, run the following command:
chkconfig --del HPE_PMDB_Platform_PostgreSQL
rm -f /etc/init.d/HPE_PMDB_Platform_PostgreSQL
If the RHEL version is 7.x, run the following command:
rm –rf /usr/lib/systemd/system/HPE_PMDB_Platform_PostgreSQL
rm -rf /etc/init.d/HPE_PMDB_Platform_PostgreSQL
rm -rf /opt/HP/BSM/Postgres/
Task 3: Remove Vertica
Go to the location /etc/init.d
and stop the Vertica service using command stop HPE_PMDB_Platform_Vertica service
To remove Vertica, in the command line console run the following commands:
rpm -e vertica-9.1.0-0.x86_64
rm -rf /opt/vertica/
If you have installed Vertica on a remote system, uninstall the Vertica Client from the OBR or SAP BusinessObjects server. Run the following command:
rpm -e vertica-client-9.1.0-0.x86_64
Task 4: Remove the OBR components
To remove Red Hat Package Manager (RPM) packages, follow these steps:
shrPkgList
under the /tmp
directory.With a text editor, add the following lines to the shrPkgList
file:
Do not change the sequence while adding these lines to the shrPkgList
file. Copy only the RPMs listed below on the mentioned servers.
RPM for OBR Server
HPOvSecCS
HPOvXpl
HPOvPerlA
HPOvJxpl
HPOvSecCo
HPOvBbc
HPOvJbbc
HPOvDepl
HPOvConf
HPOvCtrl
HPOvJPacc
HPOvSecCC
HPOvJsec
HPPmdbABC
HPPmdbLicAP
HPPmdbTomcat
HPPmdbCore
HPPmdbAdmin
HPPmdbFlink
HPPmdbKafka
HPPmdbZookeeper
HPPmdbCommon
HPPmdbJRE
HPPmdbCollector
HPPmdbPerl
HPPmdbPostgreSQL
HPSHRCoreCP
HPSHRSmCore
HPSHRSmCoreV
HPSHRSmCoreVVM
HPSHRSmEtlPa
HPSHRCHCore
HPSHRCHApp
HPSHRSmEtlSisDB
HPSHRSmEtlVvmPa
HPSHRSmEtlVSolPa
HPSHRSmEtlVHyPa
HPSHRSmEtlVVmVc
HPSHRSmEtlVvmSiS
HPSHREtlvmSiSAPI
HPSHRSmEtlSisAPI
HPSHREtlSiSnRTSM
HPSHRSM
HPSHRSmV
HPSHREtlvmCO
HPSHRSmVVm
HPSHRNwCore
HPSHRNwPerf
HPSHREumCore
HPSHREumBpm
HPSHREumEtlBpm
HPSHREtlBpmOMi
HPSHROM
HPSHROmEtl
HPSHRSmEtlVLprPa
HPSHRNwENps92
HPSHRNwENpsN92
HPSHREumRum
HPSHREumEtlRum
HPSHREtlRumOMi
HPSHRMSAppCore
HPSHRExchCore
HPSHRExchEtl07
HPSHRExchEtl10
HPSHRExchEtl13
HPSHRExchApp
HPSHRCoreSHlth
HPSHREtlSHlthBSM
HPSHROraDBCore
HPSHROraDBETL
HPSHROraDBApp
HPSHRSHlthA
HPSHRMSSqlCore
HPSHRMSSqlEtl
HPSHRMSSqlApp
HPSHRCoreAppS
HPSHRCoreWLS
HPSHRWLSEtl
HPSHRWBLMPEtl
HPSHRCoreOMi
HPSHROMiEtl
HPSHROMi10Etl
HPSHROMi10xEtl
HPSHROMiExtEtl
HPSHROMi10ExtEtl
HPSHROMiExt
HPSHRADCore
HPSHRADEtl
HPSHRADApp
HPSHRWLSApp
HPSHRCoreWBS
HPSHRWBSEtl
HPSHROMi10xEEtl
HPSHRWBSMPEtl
HPSHRWBSApp
HPSHRCDE
HPSHREtlSHlth10
HPSHRCHCore
HPSHRCHApp
HPSHRIHCore
HPSHRIHApp
RPM for SAP BusinessObjects Server
HPSHRCPHelp
HPPmdbBOTomcat
HPPmdbBORebrand
HPPmdbJRE
HPPmdbPerl
HPOvPerlA
HPPmdbCommon
RPM for Vertica Server
PPmdbPerl
HPPmdbJRE
HPOvPerlA
HPPmdbCommon
HPPmdbVertica
Run the following command:
for i in `cat /tmp/shrPkgList`; do echo Uninstalling: $i | tee -a /tmp/shrPkgRemove; rpm -e $i 2>&1 | tee -a /tmp/shrPkgRemove; done
The command output shows the following error message in the command line console:
basename: invalid option -- 'e'
Try `basename --help' for more information.
Ignore the error.
Task 5: Remove specific environment variables
To remove specific environment variables, run the command:
rm -f /etc/profile.d/setenv.sh
Task 6: Remove the Operations Bridge Reporter Folders
To remove the OBR folders, run the command:
rm -rf /opt/HP/BSM
If no other Micro Focus Software products or Operations Agent are installed on the system, delete the /opt/OV
directory by running the following command:
rm -rf /opt/OV
rm -rf /var/opt
Also, remove the references in .bash_profile
.
Task 5: Restart the System
Restart the system to free up the ports that were used by OBR.
You can uninstall Vertica manually or from the installer. Perform the following steps for Vertica on a remote Linux operating system:
Before performing the remote Vertica uninstall steps, you must first remove OBR from the host system. This ensures that the remote database schema is removed after the Vertica uninstall.
Uninstall from the Installer:
Start the Software Installer.
At the new command prompt type the command
/opt/OV/Uninstall/HP-SHR/setup.bin -i console
A screen appears with pre-installation summary, press ENTER to continue.
The installer automatically checks and uninstalls the application packages.
After uninstall, some files may remain on the system. The residual files do not impact re-installation of OBR on the same system.
You can search for the directory on the system that contains the OBR database files, and then manually delete the directory.
Uninstall manually:
Run the following commands:
su <VerticaDBUsername> -c "/opt/vertica/bin/adminTools -t stop_db -d <VerticaDatabase Name> -p <VerticaDBPassword> -F"
where, <VerticaDBUsername>
is the Vertica database user name.
<VerticaDatabase Name>
is the name of the Vertica database.
<VerticaDBPassword>
is the password for the Vertica database.
su <VerticaDBUsername> -c "/opt/vertica/bin/adminTools -t drop_db -d <VerticaDatabase Name>"
rpm -e vertica-9.1.0-0.x86_64
rm -rf /opt/vertica
rm –f /tmp/4803
To remove Red Hat Package Manager (RPM) packages, follow these steps:
shrPkgList
under the /tmp
directory.With a text editor, add the following lines to the shrPkgList
file:
Do not change the sequence while adding these lines to the shrPkgList
file.
PPmdbPerl
HPPmdbJRE
HPOvPerlA
HPPmdbCommon
HPPmdbVertica
Run the following command:
for i in `cat /tmp/shrPkgList`; do echo Uninstalling: $i | tee -a /tmp/shrPkgRemove; rpm -e $i 2>&1 | tee -a /tmp/shrPkgRemove; done
The command output shows the following error message in the command line console:
basename: invalid option -- 'e'
Try `basename --help' for more information.
Ignore the error.
After uninstall, some files may remain on the system. The Rollback utility present within the installer tar files is used to remove such files.
Perform the following steps after uninstall to remove the remaining files:
In the command line console, type the path of Rollback utility location.
You will find the Rollback utility file in the location from where the installation setup files were extracted for installation.
Run the following command:
rollback-utility.bat <OBR INSTALL PATH>
For Example: rollback-utility.bat C:\HPE-OBR
Ensure that you do not include \
after C:\HPE-OBR
.
You may search for the directory on the system that contains the OBR database files, and manually delete the directory. You may also delete the entire OBR installation directory.
You may also remove SAP BusinessObjects and SQL Anywhere 17 Deployment manually. Follow these steps:
Click the following items (one at a time), and then click Uninstall to uninstall:
SQL Anywhere 17 Deployment
After the uninstall, some files may remain on the system. The Rollback utility present within the tar files is used to remove such files.
Perform the following steps after uninstall to remove the remaining files:
In the command line console, type the path of Rollback utility location.
You will find the Rollback utility file in the location from where the installation setup files were extracted for installation.
Run the following command:
sh rollback-utility.sh
To remove the Remote Collector application, follow these steps:
Start the Software Installer.
Go to %ovinstalldir%\Uninstall\HP-SHR-RemotePoller
and run the setup.exe
file.
Select the language that you prefer, and click OK.
The Software Installer appears.
On the Software Installer language selection page, select the required language and then click OK.
The Software Installer checks the system for any applications or services that might hinder the uninstall process such as anti-virus software. If the Software Installer detects a hindrance, a warning or error is generated, and an Application requirements check warnings window opens.
Under Maintenance Selection, make sure that Uninstall is selected, and then click Next. The Pre-Uninstall Summary page appears.
OBR does not support the Repair option displayed in the Micro Focus Software Installer; it is disabled by default. You can use the Modify option in the Custom Installation scenario.
After uninstall, some files may remain on the system. The residual files do not impact reinstallation of the Remote Collector on the same system.
The sub-folders located at <install dir> \HP BTO Software\ <sub-folders>
and VC Redistributable must not be deleted as they may be used by other applications.
You can delete the following directories after the uninstall:
The complete collector installation directory if no other Micro Focus Software products are installed on the system.
You can also delete the /opt/OV
directory if no other Micro Focus Software products are installed on the system.
After uninstalling the Remote Collector, you must clean up the OBR system to remove the traces of collection configuration data. To clean up the OBR system, follow these steps:
https://<OBR_Server_FQDN>:21412/OBRAPP
For each definition that is set up with the Remote Collector that you uninstalled, follow these steps:
To remove the Data Processor application, follow these steps:
Start the Software Installer.
Go to the following location and run the file:
/opt/OV/Uninstall/HP-SHR-DataProcessor/setup.bin -i console
OBR does not support the Repair option displayed in the Micro Focus Software Installer; it is disabled by default. You can use the Modify option in the Custom Installation scenario.
After the uninstall, some files may remain on the system. The residual files do not impact re-installation of the Data Processor on the same system.
The sub-folders located at <install dir> \HP BTO Software\ <sub-folders>
must not be deleted as they may be used by other applications.
You can delete the following directories after uninstallation:
/opt/HP/BSM
You can also delete the /opt/OV
directory if no other Micro Focus Software products are installed on the system.
To remove the Remote Collector application, follow these steps:
Start the Software Installer.
Go to the following location and run the file:
/opt/OV/Uninstall/HP-SHR-RemotePoller/setup.bin -i console
OBR does not support the Repair option displayed in the Micro Focus Software Installer; it is disabled by default. You can use the Modify option in the Custom Installation scenario.
After the uninstall, some files may remain on the system. The residual files do not impact reinstallation of the Remote Collector on the same system.
The sub-folders located at <install dir> \HP BTO Software\ <sub-folders>
must not be deleted as they may be used by other applications.
You can delete the following directories after uninstallation:
/opt/HP/BSM
You can also delete the /opt/OV
directory if no other Micro Focus Software products are installed on the system.
After uninstalling the Remote Collector, you must clean up the OBR system to remove the traces of collection configuration data. To clean up the OBR system, follow these steps:
https://<OBR_Server_FQDN>:21412/OBRAPP
For each definition that is set up with the Remote Collector that you uninstalled, follow these steps:
You can upgrade to the latest version of OBR from the OBR 10.2x and 10.3x versions only. You cannot upgrade any other older versions of OBR directly to the latest version.
The Operations Bridge Reporter (OBR) software is available in TAR image part files:
OBR1040_Win64.part1
OBR1040_Win64.part2
OBR1040_Win64.part3
OBR1040_Win64.part4
OBR1040_Win64.part5
Before you start installing OBR, you must download all the TAR file parts into a single temporary location and perform a merge of the contents.
Make sure to extract OBR Media to the same drive on which you plan to install OBR.
Step1: Download the TAR Image Part Files and Check for File Integrity
Evaluate the md5 checksum of the downloaded image part File then compare and verify if it matches with the corresponding md5 checksum value as listed in “Distribution Contents and MD5 Checksum Values”.
Step 2: Merge the TAR Image Part Files
Download the TAR Image parts into a temporary folder on the system where you intend to install OBR.
For example, C:\temp\OBR1040-parts
.
To change directory to the location where you copied the contents of the image part files, run the following command:
cd <temp location>
For example, cd C:\temp\OBR1040-parts
Ensure that you have adequate space in the directory.
To merge the contents into a single TAR Image file, run following command:
type OBR1040_Win64.part1 OBR1040_Win64.part2 OBR1040_Win64.part3 OBR1040_Win64.part4 OBR1040_Win64.part5 >> C:\temp\OBR1040-parts\OBR1040_Win64.tar
or
copy /b OBR1040_Win64.part? C:\temp\OBR1040-parts\OBR1040_Win64.tar
You must type the command in a single line.
Step 3: Verify the Reassembly of the Build Segments
Compare and verify if the md5 checksum
of merged file matches with the corresponding md5 checksum value as listed in “Distribution Contents and MD5 Checksum Values”.
Distribution Contents and MD5 Checksum Values
The distribution of OBR software contains the following set of files:
File Name | Size | MD5 Checksum |
---|---|---|
OBR1040_Win64.part1 | 4294967296 | b6aee4244dbb6cb19c7f43ffbcff3083 |
OBR1040_Win64.part2 | 4294967296 | 407daf61025e57ff286085f5fe500734 |
OBR1040_Win64.part3 | 4294967296 | a8290cfa8a98e68837a9498e077fa356 |
OBR1040_Win64.part4 | 4294967296 | fe737f476c4700d01c0416c54b5544c0 |
OBR1040_Win64.part5 | 2755137536 | c6d73cb9667f43778a87358153af4be5 |
OBR1040_Win64.tar (Merged file) | 19935006720 | c1b4672d349dbbfb95be2961c1524de9 |
The OBR media is now available as a single TAR file in the following location:
C:\temp\OBR_1040-parts\OBR_1040.tar
Unzip the OBR_1040.tar
file using 7-Zip, you will find the HP-SHR_10.40_setup.exe
to move ahead with the installation.
Caution: OBR does not support the Rollback during upgrade. In case of an unsuccessful upgrade, the Rollback option appears. Do not perform Rollback. Contact Software Support for assistance.
Prerequisites for Upgrade
Before you proceed with the upgrade of OBR, complete the following tasks:
Make sure that the previous versions of OBR and related patch are successfully installed and post-install configuration is completed.
Take a backup of the complete OBR setup to prevent any data loss due to a unsuccessful upgrade.
For more information, see Backup and Restore topic in the Documentation Portal.
Stop all OBR services using the following steps:
Stop the following services:
HPE_PMDB_Platform_IA
HPE_PMDB_Platform_JobManager
HPE_PMDB_Platform_TaskManager
HPE_PMDB_Platform_Timer
SQL Anywhere for SAP Business Intelligence
Stop the ovc
services.
Open Windows Task Manager, go to the Processes tab:
perl.exe
. Stop that application tool service or kill the perl.exe processes from the task manager.If OBR server and SAP BusinessObjects server are installed on different systems, perform the following on SAP BusinessObjects server:
{PMDB_HOME}/data
.From the OBR server,
config.prp
file from the location {PMDB_HOME}/data
to the SAP BusinessObjects server {PMDB_HOME}/data
foldershr-platform-imutils.jar
file from the location {PMDB_HOME}/lib
to the SAP BusinessObjects server {PMDB_HOME}/lib
foldershr.properties
file from the location {PMDB_HOME}/config
to the SAP BusinessObjects server {PMDB_HOME}/config
folderUpgrade OBR and/or SAP BusinessObjects Server
Note:
Before starting the OBR upgrade on Windows, perform the following steps:
In the command prompt, run the following command to check the OV installation directory:
echo %OvinstallDir%
This command returns the path value of OV installation directory.
If the path contains spaces (Example: 'C:\Program Files (x86)'), run the following commands:
mkdir %pmdb_home%\temp\OBR1040upgradebackup
mkdir %pmdb_home%\temp\OBR1040upgradebackup\Full_Configuration_BackUP
xcopy %pmdb_home%\data\config.prp %pmdb_home%\temp\OBR1040upgradebackup\Full_Configuration_BackUP
xcopy %pmdb_home%\config\collection.properties %pmdb_home%\temp\OBR1040upgradebackup\Full_Configuration_BackUP
xcopy %pmdb_home%\config\aggregate_config.xml %pmdb_home%\temp\OBR1040upgradebackup\Full_Configuration_BackUP
xcopy %pmdb_home%\config\ramscheduler.properties %pmdb_home%\temp\OBR1040upgradebackup\Full_Configuration_BackUP
xcopy %pmdb_home%\config\NRT_ETL.cfg %pmdb_home%\temp\OBR1040upgradebackup\Full_Configuration_BackUP
xcopy %pmdb_home%\..\Flink\conf\flink-conf.yaml %pmdb_home%\temp\OBR1040upgradebackup\Full_Configuration_BackUP
From the OBR media, run the following file:
HP-SHR_10.40_setup.exe
The set up files are extracted.
Select the language in which you want to install OBR, and click OK.
The Installer wizard appears.
On the Introduction page, review the note and click Next.
In High Availability environment, manually copy the %PMDB_HOME%\temp\postgreInstall.bat
file to the %temp%\..\HP-SHR
directory.
On the License Agreement page, review the license agreement. Select I accept..., and click Next to proceed.
The OBR 10.xx component that is installed will be selected by default. Follow these steps based on the install scenario:
For Operations Bridge Reporter Server 10.xx
Type the FQDN of the host where you have installed SAP BusinessObjects. Click Next.
Review the folders in which OBR is installed. Click Next.
For SAP BusinessObjects Server 10.xx
Review the folders in which OBR is installed. Click Next.
For Operations Bridge Reporter Server and SAP BusinessObjects Server 10.xx
Review the folders in which OBR is installed. Click Next.
On the Product Requirements page, if the checks are successful, click Next.
If the prerequisite check fails or shows warning messages, ensure that all the prerequisites are met and start the installation again.
The Introduction (Upgrade) page opens. Review the summary, and click Next.
In Pre-Upgrade Summary page, click Upgrade.
Clear the Force repair of already installed component packages check box and click Upgrade.
Caution: OBR does not support the Rollback during upgrade. In case of an unsuccessful upgrade, the Rollback option appears. Do not perform Rollback. Contact Software Support for assistance.
If OBR server and SAP BusinessObjects server are installed on different systems, once the upgrade is complete verify if the Business Objects Webserver service is running on the SAP BusinessObjects server. If the service is not running, start the service manually.
Caution: After the upgrade, if you see the previous OBR 10.xx patches listed in the Control panel > Program and Features, do not uninstall or remove them.
For OBR that coexists with the Operations Agent, follow these steps after OBR upgrade:
Go to the Operations Agent bits download location directory and run the following command:
cscript oainstall.vbs -i -a
After the successful check of compatibility, run the following command to upgrade Operations Agent:
cscript oainstall.vbs -i -a –compatibility_verified
Post-Upgrade Configurations
Perform the following tasks after upgrading OBR:
Task 1: Update the config.prp file on remote SAP BusinessObjects server
After the upgrade, go to the OBR server {PMDB_HOME}/data
directory and copy the config.prp
file to the remote SAP BusinessObjects server {PMDB_HOME}/data
directory.
Task 2: Update the work directory
Follow these steps after the OBR server and the SAP BusinessObjects server upgrade from 10.2x or 10.3x versions on Windows Operating System:
Right -click Business Objects Webserver and click Stop.
If OBR and SAP BusinessObjects are installed on the same server, stop these services on the same server.
Go to the following locations on the OBR server and the SAP BusinessObjects server respectively and delete the work
directory.
OBR server: %PMDB_HOME%\adminServer
SAP BusinessObjects server: %PMDB_HOME%\BOWebServer
Task 3: Post-upgrade license configuration on SAP BusinessObjects Server
After the completion of upgrade from 10.2x version, follow these steps on the SAP BusinessObjects server:
http://<BOHostname>:8443/CMC
{PMDB_HOME}/config/license/BOLic.txt
and paste the license in Add Key and click Add.http://<BOHostname>:8443/BOE/BI
. You should be able to log on to the SAP BusinessObjects BI Launch pad successfully.Task 4: To Synchronize the data on the configured collectors
If you have configured local or remote collectors with DB data sources, then from the OBR server, run the following command:
remotepollerutility –syncds –type DB –pollername local
If you have the remote collector configured, run the following command:
remotepollerutility –syncds –type DB –pollername remotecollectorname
Task 5: Reapplying Access Levels for the Universe Connection
When you upgrade a OBR Content Pack, the Universe connections are recreated. If you have specific user access levels enabled, you must re-assign the access after completing the upgrade. By default, the administrator will have complete access to the Universe connections. Therefore, if you have applied access restriction at each user or group level other than administrator user, you must grant same access restrictions again for the universe connection. For more information about enabling user access levels, see the SAP BusinessObjects documentation.
Task 6: Recreate Administrator and Collection Services
If you have installed OBR in a domain, recreate the following services as mentioned in "Configure HPE PMDB Platform Administrator Service for the Domain", "Configure HPE_PMDB_Platform_Collection Service for the Domain" topic in the Documentation Portal.
Task 7: Verify that OBR is Upgraded Successfully
Launch the following URL and make sure that you are able to log on to the Administration Console as administrator:
https://<OBR_Server_FQDN>:21412/OBRApp
Launch the following URL and make sure that you are able to log on to the SAP BusinessObjects Launch pad as administrator:
https://OBR_Server_FQDN>:8443/BI
If you are able to successfully log on as administrator, OBR is upgraded successfully. If you see an authentication error, you must restore the backed-up databases on the system, and perform the upgrade procedure again. For more information, see the Backup and Restore topic in the Documentation Portal.
Task 8: Update the Topology and Data Source password in Administration Console
After you complete the upgrade, make sure that the Topology Source and the data sources have the respective passwords. Follow these steps:
This section provides instructions to upgrade your OBR Vertica server the current OBR version. Note that in Windows -Vertica upgrade scenario, OBR and/or SAP BusinessObjects is installed on Windows system and Vertica on Linux system.
For External Vertica, make sure to use the License provided by Vertica. Also, no support is available from OBR for External Vertica upgrade.
Prerequisites for Vertica Upgrade
When Vertica Server is upgraded to OBR 10.40, Vertica is upgraded to Vertica 9.1.x. Ensure the following before upgrading OBR Vertica server:
ext4
. To convert your file system to ext4, contact your Linux Administrator. Before Vertica upgrade, check that all projections in the current database comply with the new requirements by running the Vertica pre-upgrade script. For more information, see Vertica pre-upgrade script.
Re-configure the non-default time zone for Vertica
If you have customized the time zones for Vertica in /opt/vertica/share/timezonesets
directory, perform these steps on Vertica server after the Vertica upgrade:
packagemgrSilent
process./opt/vertica/share/timezonesets
directory.Update the same into the Default
file in the same directory.
Note: Perform the same steps on all Vertica servers in a multi-node cluster.
Go to the /etc/init.d
directory and run the command:
On RHEL 6.x/SLES 11.x: service HPE_PMDB_Platform_Vertica restart
On RHEL 7.x/SLES 12.x/OEL: systemctl restart HPE_PMDB_Platform_Vertica.service
Before starting the Remote Collector upgrade on Windows, perform the following steps:
In the command prompt, run the following command to check the OV installation directory:
echo %OvinstallDir%
This command returns the path value of OV installation directory.
If the path contains spaces (Example: 'C:\Program Files (x86)'), run the following commands:
mkdir %pmdb_home%\temp\OBR1040upgradebackup
mkdir %pmdb_home%\temp\OBR1040upgradebackup\Full_Configuration_BackUP
xcopy %pmdb_home%\data\config.prp %pmdb_home%\temp\OBR1040upgradebackup\Full_Configuration_BackUP
xcopy %pmdb_home%\config\collection.properties %pmdb_home%\temp\OBR1040upgradebackup\Full_Configuration_BackUP
xcopy %pmdb_home%\config\ramscheduler.properties %pmdb_home%\temp\OBR1040upgradebackup\Full_Configuration_BackUP
If the OBR Remote Collector is installed on a remote system, upgrade it by performing the following:
\packages
directory.Copy the following file to the remote system where data collector is installed:
On Linux:HP-SHR-10.40-RemoteCollector.tar.gz
On Windows:HP-SHR-10.40-RemoteCollector.zip
Extract the contents and run the following file:
On Linux:HP-SHR-RemotePoller_10.40_setup.bin
On Windows:HP-SHR-RemotePoller_10.40_setup
For OBR Remote Collector that coexists with the Operations Agent, follow these steps after OBR Remote Collector upgrade:
Go to the Operations Agent bits download location directory and run the following command:
On Windows: cscript oainstall.vbs -i -a
On Linux: oainstall.sh -i -a
After the successful check of compatibility, run the following command to upgrade Operations Agent:
On Windows: cscript oainstall.vbs -i -a –compatibility_verified
On Linux: oainstall.sh -i -a –compatibility_verified
Synchronize the data on the configured collectors after upgrade
If you have configured local or remote collectors with DB data sources, then from the OBR server, run the following command:
remotepollerutility –syncds –type DB –pollername local
If you have the remote collector configured, run the following command:
remotepollerutility –syncds –type DB –pollername remotecollectorname
Configure the Remote Collector that has HTTPS configured topology source
For a Remote collector that is on Windows operating system, follow these steps to add the entries in collection service scripts:
Add -Djavax.net.ssl.trustStore=<Path to store> -Djavax.net.ssl.trustStorePassword=<password>
to JVM_ARGS
in %PMDB_HOME%\bin\CollectionServiceCreation.bat
file.
where, <Path to store>
is the path to the trust store. Example: C:\OBR\PMDB\keystore\SHR_CERT_HTTPS.jks
Recreate the collection service, run the following commands from the command line console:
CollectionServiceCreation.bat -remove <OV Install Directory> <Product Install Directory>
CollectionServiceCreation.bat -install <OV Install Directory> <Product Install Directory>
where, <OV Install Directory>
is %OVInstallDir%
<Product Install Directory>
is %PMDB_HOME%\..
Open the Services window, right-click the HPE_PMDB_Platform_Collection service, and then click Start.
Caution: After the upgrade, if you see the previous OBR 10.xx patches listed in the Control panel > Program and Features, do not uninstall or remove them.
After performing the upgrade, launch the Administration Console > Content Pack Deployment and upgrade the content packs to the latest version. For more information, see Documentation Portal.
The SysPerf_SiS_ETL Content Pack component is deprecated. Instead of SysPerf_SiS_ETL, use SysPerf_SiS_DB or SysPerf_SiS_API.
If the upgrade fails, restore the backup of the previous version and then perform upgrade again.
You can upgrade to the latest version of OBR from the OBR 10.2x and 10.3x versions only. You cannot upgrade any other older versions of OBR directly to the latest version.
For External Vertica, make sure to use the License provided by Vertica. Also, no support is available from OBR for External Vertica upgrade.
The Operations Bridge Reporter (OBR) software is available in TAR image part files:
OBR1040_Lin64.part1
OBR1040_Lin64.part2
OBR1040_Lin64.part3
OBR1040_Lin64.part4
OBR1040_Lin64.part5
OBR1040_Lin64.part6
Before you start installing OBR, you must download .tar
file into a single location and perform a merge of the contents.
Note: You must not download the .tar
file under /opt
directory.
Step1: Download the TAR Image Part Files and Check for File Integrity
Step 2: Merge the TAR Image Part Files
Download the TAR Image parts into a temporary folder on the system where you intend to install OBR.
For example: /tmp/OBR1040-parts
.
To change directory to the location where you copied the contents of the image part files, run the following command:
cd <temp location>
For example: cd /tmp/OBR1040-parts
Ensure that you have adequate space in the directory.
To merge the contents into a single TAR Image file, run following command:
cat OBR1040_Lin64.part1 OBR1040_Lin64.part2 OBR1040_Lin64.part3 OBR1040_Lin64.part4 OBR1040_Lin64.part5 OBR1040_Lin64.part6 > /tmp/OBR1040-parts/OBR1040_Lin64.tar
You must type the command in a single line.
Step 3: Verify the Reassembly of the Build Segments
Compare and verify if the md5 checksum of merged file matches with the corresponding md5 checksum value as listed in “Distribution Contents and MD5 Checksum Values”.
Distribution Contents and MD5 Checksum Values
File Name | Size | MD5 Checksum |
---|---|---|
OBR1040_Lin64.part1 | 4294967296 | 3803b75848ca29a5dfcf5b84e1c53dc8 |
OBR1040_Lin64.part2 | 4294967296 | 81505df1dcf6bf53a7212c93b88ba281 |
OBR1040_Lin64.part3 | 4294967296 | 54edc86ad0c569f16289f253c0983c29 |
OBR1040_Lin64.part4 | 4294967296 | 84cb01d373f909207f0e03c8865c7cd8 |
OBR1040_Lin64.part5 | 4294967296 | 4c4479e96564ab1ea03e740c32c688b0 |
OBR1040_Lin64.part6 | 1215221760 | 4275aeae09f579437522bc7038efb499 |
OBR1040_Lin64.tar (Merged file) | 22690058240 | 1afe750437373dba84764955e4cd3101 |
The OBR media is now available as a single TAR file in the following location:
/tmp/OBR1040-parts
/OBR1040.tar
Run the command tar -xvf OBR1040.tar
, you will find the HP-SHR_10.40_setup.bin
to move ahead with the installation.
As a requirement for SAP BusinessObjects, you must ensure that the SAP BusinessObjects directory (BO
) has read permission to all users. Also, the SAP BusinessObjects sub-directories of the unzipped .tar
folder must have all the access rights (777) to the owner and to the other groups. Follow these steps:
<Location of unzipped OBR bits>/packages
.Run the command chmod 777 BO
.
Caution: OBR does not support the Rollback during upgrade. In case of an unsuccessful upgrade, the Rollback option appears. Do not perform Rollback. Contact Software Support for assistance.
Prerequisites for Upgrade
If you have remote Data Processor, make sure to upgrade the remote Data Processor server first and then upgrade OBR.
Before you proceed with the upgrade of OBR, complete the following tasks:
Make sure that the previous versions of OBR and related patch are successfully installed and post-install configuration is completed.
Take a backup of the complete OBR setup to prevent any data loss due to a unsuccessful upgrade.
For more information, see Backup and Restore topic in the Documentation Portal.
Grant complete access to the shrboadmin
user by performing the following steps on the SAP BusinessObjects system:
<Location of unzipped OBR bits>/packages
.Run the following commands:
chown shrboadmin:shrboadmin -R BO
chmod 777 -R BO
SAPBOBJEnterpriseXI40
service is running.If OBR server and SAP BusinessObjects server are installed on different systems, perform the following on SAP BusinessObjects server:
{PMDB_HOME}/data
.From the OBR server,
config.prp
file from the location {PMDB_HOME}/data
to the SAP BusinessObjects server {PMDB_HOME}/data
foldershr-platform-imutils.jar
file from the location {PMDB_HOME}/lib
to the SAP BusinessObjects server {PMDB_HOME}/lib
foldershr.properties
file from the location {PMDB_HOME}/config
to the SAP BusinessObjects server {PMDB_HOME}/config
folderStop all OBR services using the following steps:
Run the following commands from the location /etc/init.d
:
On RHEL 6.x/SLES 11.x
service HPE_PMDB_Platform_Administrator stop
service HPE_PMDB_Platform_Collection stop
(If the Collector is installed on the remote system, stop the service on the Collector system before upgrade)service HPE_PMDB_Platform_DB_Logger stop
service TrendTimer stop
service HPE_PMDB_Platform_IM stop
service HPE_PMDB_Platform_IA stop
service HPE_PMDB_Platform_NRT_ETL stop
service HPE_PMDB_Platform_NRT_ETL_UTILITY stop
service HPE_PMDB_Platform_PostgreSQL stop
service HPE_PMDB_Platform_Orchestration stop
service HPE_PMDB_Platform_JobManager stop
service HPE_PMDB_Platform_TaskManager stop
service HPE_PMDB_Platform_Vertica stop
(In Custom Installation, stop this service before upgrading the Vertica server)
On RHEL 7.x/SLES 12.x/OEL
systemctl stop HPE_PMDB_Platform_Administrator.service
systemctl stop HPE_PMDB_Platform_Collection.service
(If the Collector is installed on the remote system, stop the service on the Collector system before upgrade)
systemctl stop HPE_PMDB_Platform_DB_Logger.service
systemctl stop TrendTimer.service
systemctl stop HPE_PMDB_Platform_IM.service
systemctl stop HPE_PMDB_Platform_IA.service
systemctl stop HPE_PMDB_Platform_NRT_ETL.service
systemctl stop HPE_PMDB_Platform_NRT_ETL_UTILITY.service
systemctl stop HPE_PMDB_Platform_PostgreSQL.service
systemctl stop HPE_PMDB_Platform_Orchestration.service
systemctl stop HPE_PMDB_Platform_JobManager.service
systemctl stop HPE_PMDB_Platform_TaskManager.service
systemctl stop HPE_PMDB_Platform_Vertica.service
(In Custom Installation, stop this service before upgrading the Vertica server)
Perform the following steps to stop the SAP BusinessObjects services:
Run the following command to stop the webserver:
sh /opt/HP/BSM/BOE4/sap_bobj/tomcatshutdown.sh
(In Custom Installation, stop this service before upgrading the SAP BusinessObjects server)
Stop the ovc
services using the command ovc -kill
.
Run the following commands to stop the services.
ps -ef | grep abcloadNrun
Note down the process ID (pid) displayed by the output of each command and run the following commands
kill -9 <pid_1>
kill -9 <pid_2>
In this instance, <pid_1> and <pid_2> are the process IDs that you noted down in the earlier step.
perl.exe
. Stop that application tool service or kill the perl.exe processes.Perform this step if you are upgrading from OBR 10.31.P1 version with SAP BusinessObjects server on a different system and is using RHEL 7.x operating system. Run the following commands on the remote SAP BusinessObjects server:
rm –f /etc/init.d/HPE_PMDB_Platform_IA
cp –rp /opt/HP/BSM/PMDB/bin/HPE_PMDB_Platform_IA_rhel7 /etc/init.d/HPE_PMDB_Platform_IA
Important Upgrade Considerations
Use the installer program provided with the OBR media to perform the upgrade. Note the following before performing the upgrade:
Typical Installation: If all components in the previous version of the OBR setup are installed on a single system, follow the typical installation instructions in this document to complete the upgrade.
Custom Installation: If Vertica is installed on a remote system in the previous version of the OBR setup, you must select the Custom Installation option in the OBR installer wizard and follow the custom installation instructions in this document to complete the upgrade. Install the OBR components as follows:
Upgrade the remote Vertica system (ensure that there is 5 GB disk space available) before upgrading the OBR system. Vertica database must be up and running before performing the OBR upgrade.
Upgrade OBR and/or SAP BusinessObjects Server
Go to the media root.
Media root is the directory where the contents of the OBR media (the .tar
file) are extracted.
At the command prompt, type the following command:
./HP-SHR_10.40_setup.bin
Press Enter to start the upgrade. The Choose Locale section appears.
At any point in time during installation, you can type back
to go to the previous page and type quit
to cancel.
Type Y to accept the agreement, and then press Enter. Follow the instructions in the console.
Review the screen prompts carefully before pressing Enter each time. Pressing the Enter button continuously might take you through the next steps with the default selections.
Type 2 to select Custom Operations Bridge Reporter Server and press Enter. Follow instructions on the console to reach the prerequisites checks.
The install scenario selected here should be same as the existing OBR install scenario.
The installer performs prerequisite checks. If the prerequisite check fails or shows warning messages, ensure that all the prerequisites are met and start the installation again.
If the prerequisite check displays any missing libraries, check the list of missing libraries from the location /tmp/SHR-Missing-Patches.txt
and install them. Start the OBR installation again.
If the prerequisite check is successful, press Enter. The installer shows Introduction(Upgrade) summary in the console.
Press Enter to start the upgrade. Follow the installer and complete the upgrade.
Caution: OBR does not support the Rollback during upgrade. In case of an unsuccessful upgrade, the Rollback option appears. Do not perform Rollback. Contact Software Support for assistance.
For OBR that coexists with the Operations Agent, follow these steps after OBR upgrade:
Go to the Operations Agent bits download location directory and run the following command:
oainstall.sh -i -a
After the successful check of compatibility, run the following command to upgrade Operations Agent:
oainstall.sh -i -a –compatibility_verified
Post-Upgrade Configurations
Perform the following tasks after upgrading OBR:
Task 1: Update the config.prp file on remote SAP BusinessObjects server
After the upgrade, go to the OBR server {PMDB_HOME}/data
directory and copy the config.prp
file to the remote SAP BusinessObjects server {PMDB_HOME}/data
directory.
Task 2: Post-upgrade license configuration on SAP BusinessObjects Server
After the completion of upgrade from 10.2x version, follow these steps on the SAP BusinessObjects server:
http://<BOHostname>:8443/CMC
{PMDB_HOME}/config/license/BOLic.txt
and paste the license in Add Key and click Add.http://<BOHostname>:8443/BOE/BI
. You should be able to log on to the SAP BusinessObjects BI Launch pad successfully.Task 3: To Synchronize the data on the configured collectors
If you have configured local or remote collectors with DB data sources, then from the OBR server, run the following command:
remotepollerutility –syncds –type DB –pollername local
If you have the remote collector configured, run the following command:
remotepollerutility –syncds –type DB –pollername remotecollectorname
Task 4: Recreate Administrator and Collection Services
If you have installed OBR in a domain, recreate the following services as mentioned in "Configure HPE_PMDB_Platform_Administrator Service for the Domain", "Configure HPE_PMDB_Platform_Collection Service for the Domain" topic in the Documentation Portal.
Task 5: Reapplying Access Levels for the Universe Connection
When you upgrade a OBR Content Pack, the Universe connections are recreated. If you have specific user access levels enabled, you must re-assign the access after completing the upgrade. By default, the administrator will have complete access to the Universe connections. Therefore, if you have applied access restriction at each user or group level other than administrator user, you must grant same access restrictions again for the universe connection. For more information about enabling user access levels, see the SAP BusinessObjects documentation.
Task 6: Verify that OBR is Upgraded Successfully
Launch the following URL and make sure that you are able to log on to the Administration Console as administrator:
https://<OBR_Server_FQDN>:21412/OBRApp
Launch the following URL and make sure that you are able to log on to the SAP BusinessObjects Launch pad as administrator:
https://OBR_Server_FQDN>:8443/BI
If you are able to successfully log on as administrator, OBR is upgraded successfully. If you see an authentication error, you must restore the backed-up databases on the system, and perform the upgrade procedure again. For more information, see the Backup and Restore topic in the Documentation Portal.
Task 7: Update the Topology and Data Source password in Administration Console
After you complete the upgrade, make sure that the Topology Source and the data sources have the respective passwords. Follow these steps:
Prerequisites for Vertica Upgrade
When you upgrade Vertica server to OBR 10.40, Vertica is upgraded to Vertica 9.1.x. Ensure the following before upgrading OBR Vertica server:
ext4
. To convert your file system to ext4, contact your Linux Administrator. For External Vertica, make sure to use the License provided by Vertica. Also, no support is available from OBR for External Vertica upgrade.
Re-configure the non-default time zone for Vertica
If you have customized the time zones for Vertica in /opt/vertica/share/timezonesets
directory, perform these steps on Vertica server after the Vertica upgrade:
packagemgrSilent
process./opt/vertica/share/timezonesets
directory.Update the same into the Default
file in the same directory.
Note: Perform the same steps on all Vertica servers in a multi-node cluster.
Go to the /etc/init.d
directory and run the command:
On RHEL 6.x/SLES 11.x: service HPE_PMDB_Platform_Vertica restart
On RHEL 7.x/SLES 12.x/OEL: systemctl restart HPE_PMDB_Platform_Vertica.service
Upgrade OBR Remote Collector
If the OBR Remote Collector is installed on a remote system, upgrade it by performing the following:
/PMDB
directory.Copy the following file to the remote system where data collector is installed:
On Linux:HP-SHR-10.40-RemoteCollector.tar.gz
On Windows:HP-SHR-10.40-RemoteCollector.zip
Extract the contents and run the following file:
On Linux:HP-SHR-RemotePoller_10.40_setup.bin
On Windows:HP-SHR-RemotePoller_10.40_setup
HPE_PMDB_Platform_Collection
service.HPE_PMDB_Platform_Collection
service.For OBR Remote Collector that coexists with the Operations Agent, follow these steps after OBR Remote Collector upgrade:
Go to the Operations Agent bits download location directory and run the following command:
On Windows: cscript oainstall.vbs -i -a
On Linux: oainstall.sh -i -a
After the successful check of compatibility, run the following command to upgrade Operations Agent:
On Windows: cscript oainstall.vbs -i -a –compatibility_verified
On Linux: oainstall.sh -i -a –compatibility_verified
Synchronize the data on the configured collectors after upgrade
If you have configured local or remote collectors with DB data sources, then from the OBR server, run the following command:
remotepollerutility –syncds –type DB –pollername local
If you have the remote collector configured, run the following command:
remotepollerutility –syncds –type DB –pollername remotecollectorname
Upgrade OBR Data Processor
If the OBR Data Processor is installed on a remote Linux system, upgrade it by performing the following:
HPE-OBR
folder to another location.<Location of unzipped OBR bits>/packages
Copy the following file to the system where Data Processor is installed:
On Linux:HP-SHR-10.40-DataProcessor.tar.gz
HPE_PMDB_Platform_TaskManager
service.Extract the contents of the tar file and run the following command:
./HPE-OBR-DataProcessor_10.40_setup.bin -i console
HPE-OBR
folder that was copied in step 2 to another location before the upgrade.HPE_PMDB_Platform_TaskManager
service.You can upgrade to this version of OBR from the OBR 10.2x and 10.3x versions only. You cannot upgrade any other older versions of OBR directly to the latest version.
For External Vertica, make sure to use the License provided by Vertica. Also, no support is available from OBR for External Vertica upgrade.
The Operations Bridge Reporter (OBR) software is available in TAR image part files:
OBR1040_Lin64.part1
OBR1040_Lin64.part2
OBR1040_Lin64.part3
OBR1040_Lin64.part4
OBR1040_Lin64.part5
OBR1040_Lin64.part6
Before you start installing OBR, you must download .tar
file into a single location and perform a merge of the contents.
Note: You must not download the .tar
file under /opt
directory.
Step1: Download the TAR Image Part Files and Check for File Integrity
Step 2: Merge the TAR Image Part Files
Download the TAR Image parts into a temporary folder on the system where you intend to install OBR.
For example: /tmp/OBR1040-parts
.
To change directory to the location where you copied the contents of the image part files, run the following command:
cd <temp location>
For example: cd /tmp/OBR1040-parts
Ensure that you have adequate space in the directory.
To merge the contents into a single TAR Image file, run following command:
cat OBR1040_Lin64.part1 OBR1040_Lin64.part2 OBR1040_Lin64.part3 OBR1040_Lin64.part4 OBR1040_Lin64.part5 OBR1040_Lin64.part6 > /tmp/OBR1040-parts/OBR1040_Lin64.tar
You must type the command in a single line.
Step 3: Verify the Reassembly of the Build Segments
Compare and verify if the md5 checksum of merged file matches with the corresponding md5 checksum value as listed in “Distribution Contents and MD5 Checksum Values”.
Distribution Contents and MD5 Checksum Values
File Name | Size | MD5 Checksum |
---|---|---|
OBR1040_Lin64.part1 | 4294967296 | 3803b75848ca29a5dfcf5b84e1c53dc8 |
OBR1040_Lin64.part2 | 4294967296 | 81505df1dcf6bf53a7212c93b88ba281 |
OBR1040_Lin64.part3 | 4294967296 | 54edc86ad0c569f16289f253c0983c29 |
OBR1040_Lin64.part4 | 4294967296 | 84cb01d373f909207f0e03c8865c7cd8 |
OBR1040_Lin64.part5 | 4294967296 | 4c4479e96564ab1ea03e740c32c688b0 |
OBR1040_Lin64.part6 | 1215221760 | 4275aeae09f579437522bc7038efb499 |
OBR1040_Lin64.tar (Merged file) | 22690058240 | 1afe750437373dba84764955e4cd3101 |
The OBR media is now available as a single TAR file in the following location:
/tmp/OBR1040-parts
/OBR1040.tar
Run the command tar -xvf OBR1040.tar
, you will find the HP-SHR_10.40_setup.bin
to move ahead with the installation.
As a requirement for SAP BusinessObjects, you must ensure that the SAP BusinessObjects directory (BO
) has read permission to all users. Also, the SAP BusinessObjects sub-directories of the unzipped .tar
folder must have all the access rights (777) to the owner and to the other groups. Follow these steps:
<Location of unzipped OBR bits>/packages
.Run the command chmod 777 BO
.
Caution: OBR does not support the Rollback during upgrade. In case of an unsuccessful upgrade, the Rollback option appears. Do not perform Rollback. Contact Software Support for assistance.
Prerequisites for Upgrade
If you have remote Data Processor, make sure to upgrade the remote Data Processor server first and then upgrade OBR.
Before you proceed with the upgrade of OBR, complete the following tasks:
Make sure that the previous versions of OBR and related patch are successfully installed and post-install configuration is completed.
Take a backup of the complete OBR setup to prevent any data loss due to a unsuccessful upgrade.
For more information, see Backup and Restore topic in the Documentation Portal.
Grant complete access to the shrboadmin
user by performing the following steps:
<Location of unzipped OBR bits>/packages
.Run the following commands:
chown shrboadmin:shrboadmin -R BO
chmod 777 -R BO
Stop the Vertica Service.
To check the status of Vertica Service, run the following command:
service HPE_PMDB_Platform_Vertica status
If the status is running, execute the following command:
service HPE_PMDB_Platform_Vertica stop
Ensure that the Vertica Service is down before you start upgrading.
For Vertica, Linux file system must be ext4; all other file system types are unsupported.
ext4
. To convert your file system to ext4, contact your Linux Administrator. perl.exe
. Stop that application tool service or kill the perl.exe
processes.Stop all OBR services using the following steps:
Perform these steps:
Run the following commands from the location /etc/init.d
:
On RHEL 6.x/SLES 11.x
service HPE_PMDB_Platform_Administrator stop
service HPE_PMDB_Platform_Collection stop
(If the Collector is installed on the remote system, stop the service on the Collector system before upgrade)
service HPE_PMDB_Platform_DB_Logger stop
service TrendTimer stop
service HPE_PMDB_Platform_IM stop
service HPE_PMDB_Platform_IA stop
service HPE_PMDB_Platform_NRT_ETL stop
service HPE_PMDB_Platform_NRT_ETL_UTILITY stop
service HPE_PMDB_Platform_PostgreSQL stop
service HPE_PMDB_Platform_Orchestration stop
service HPE_PMDB_Platform_JobManager stop
service HPE_PMDB_Platform_TaskManager stop
service HPE_PMDB_Platform_Vertica stop
(In Custom Installation, stop this service before upgrading the Vertica server)
On RHEL 7.x/SLES 12.x/OEL
systemctl stop HPE_PMDB_Platform_Administrator.service
systemctl stop HPE_PMDB_Platform_Collection.service
(If the Collector is installed on the remote system, stop the service on the Collector system before upgrade)
systemctl stop HPE_PMDB_Platform_DB_Logger.service
systemctl stop TrendTimer.service
systemctl stop HPE_PMDB_Platform_IM.service
systemctl stop HPE_PMDB_Platform_IA.service
systemctl stop HPE_PMDB_Platform_NRT_ETL.service
systemctl stop HPE_PMDB_Platform_NRT_ETL_UTILITY.service
systemctl stop HPE_PMDB_Platform_PostgreSQL.service
systemctl stop HPE_PMDB_Platform_Orchestration.service
systemctl stop HPE_PMDB_Platform_JobManager.service
systemctl stop HPE_PMDB_Platform_TaskManager.service
systemctl stop HPE_PMDB_Platform_Vertica.service
(In Custom Installation, stop this service before upgrading the Vertica server)
Perform the following steps to stop the SAP BusinessObjects services:
Run the following command to stop the webserver:
sh /opt/HP/BSM/BOE4/sap_bobj/tomcatshutdown.sh
(In Custom Installation, stop this service before upgrading the SAP BusinessObjects server)
Stop the ovc
services using the command ovc -kill
.
Run the following commands to stop the services.
ps -ef | grep abcloadNrun
Note down the process ID (pid) displayed by the output of each command and run the following commands
kill -9 <pid_1>
kill -9 <pid_2>
In this instance, <pid_1> and <pid_2> are the process IDs that you noted down in the earlier step.
Important Upgrade Considerations
Use the installer program provided with the OBR media to perform the upgrade. Note the following before performing the upgrade:
Typical Installation: If all components in the previous version of the OBR setup are installed on a single system, follow the typical installation instructions in this document to complete the upgrade.
Custom Installation: If Vertica is installed on a remote system in the previous version of the OBR setup, you must select the Custom Installation option in the OBR installer wizard and follow the custom installation instructions in this document to complete the upgrade. Install the OBR components as follows:
Upgrade the remote Vertica system (ensure that there is 5 GB disk space available) before upgrading the OBR system. Vertica database must be up and running before performing the OBR upgrade.
Upgrade OBR
Go to the media root.
Media root is the directory where the contents of the OBR media (the .tar
file) are extracted.
At the command prompt, type the following command as root user:
./
HP-SHR_10.40_setup.bin
Press Enter to start the upgrade. The Choose Locale section appears.
At any point in time during installation, you can type back
to go to the previous page and type quit
to cancel the installation.
Type Y to accept the agreement, and then press Enter. Follow the instructions in the console.
Review the screen prompts carefully before pressing Enter each time. Pressing the Enter button continuously might take you through the next steps with the default selections.
Type 1 to select Typical Operations Bridge Reporter Server and press Enter.
The install scenario selected here should be same as the existing OBR 10.xx install scenario.
The installer performs prerequisite checks. If the prerequisite check fails or shows warning messages, ensure that all the prerequisites are met and start the installation again.
If the prerequisite check displays any missing libraries, check the list of missing libraries from the location /tmp/SHR-Missing-Patches.txt
and install them. Start the OBR installation again.
If the prerequisite check is successful, press Enter. The installer shows Introduction(Upgrade) summary in the console.
Press Enter to start the upgrade.
Caution: OBR does not support the Rollback during upgrade. In case of an unsuccessful upgrade, the Rollback option appears. Do not perform Rollback. Contact Software Support for assistance.
For OBR that coexists with the Operations Agent, follow these steps after OBR upgrade:
Go to the Operations Agent bits download location directory and run the following command:
oainstall.sh -i -a
After the successful check of compatibility, run the following command to upgrade Operations Agent:
oainstall.sh -i -a –compatibility_verified
After performing the upgrade, launch the Administration Console > Content Pack Deployment and upgrade the content packs to the latest version. For more information, see Documentation Portal.
The SysPerf_SiS_ETL Content Pack component is deprecated. Instead of SysPerf_SiS_ETL, use SysPerf_SiS_DB or SysPerf_SiS_API.
If the upgrade fails, restore the backup of the previous version and then perform upgrade again.
Upgrade OBR Remote Collector:
If the OBR Remote Collector is installed on a remote system, upgrade it by performing the following:
\packages
directory.Copy the following file to the remote system where data collector is installed:
On Linux: HP-SHR-10.40-RemoteCollector.tar.gz
On Windows: HP-SHR-10.40-RemoteCollector.zip
Extract the contents and run the following file:
On Linux: HP-SHR-RemotePoller_10.40_setup.bin
On Windows: HP-SHR-RemotePoller_10.40_setup
HPE_PMDB_Platform_Collection
service.HPE_PMDB_Platform_Collection
service.For OBR Remote Collector that coexists with the Operations Agent, follow these steps after OBR Remote Collector upgrade:
Go to the Operations Agent bits download location directory and run the following command:
On Windows: cscript oainstall.vbs -i -a
On Linux: oainstall.sh -i -a
After the successful check of compatibility, run the following command to upgrade Operations Agent:
On Windows: cscript oainstall.vbs -i -a –compatibility_verified
On Linux: oainstall.sh -i -a –compatibility_verified
Upgrade OBR Data Processor
If the OBR Data Processor is installed on a remote system, upgrade it by performing the following:
In the shared directory, take a back up copy of HPE-OBR
folder to another location.
<Location of unzipped OBR bits>/packages
Copy the following file to the system where Data Processor is installed:
On Linux:HP-SHR-10.40-DataProcessor.tar.gz
HPE_PMDB_Platform_TaskManager
service.Extract the contents of the tar file and run the following command:
./HPE-OBR-DataProcessor_10.40_setup.bin -i console
HPE-OBR
folder that was copied in step 2 to another location before the upgrade.HPE_PMDB_Platform_TaskManager
service.Post-Upgrade Configurations
Perform the following tasks after upgrading OBR:
Task 1: To Synchronize the data on the configured collectors
If you have configured local or remote collectors with DB data sources, then from the OBR server, run the following command:
remotepollerutility –syncds –type DB –pollername local
If you have the remote collector configured, run the following command:
remotepollerutility –syncds –type DB –pollername remotecollectorname
Task 2: Reapplying Access Levels for the Universe Connection
When you upgrade a OBR Content Pack, the Universe connections are recreated. If you have specific user access levels enabled, you must re-assign the access after completing the upgrade. By default, the administrator will have complete access to the Universe connections. Therefore, if you have applied access restriction at each user or group level other than administrator user, you must grant same access restrictions again for the universe connection. For more information about enabling user access levels, see the SAP BusinessObjects documentation.
Task 3: Verify that OBR is Upgraded Successfully
Launch the following URL and make sure that you are able to log on to the Administration Console as administrator:
https://<OBR_Server_FQDN>:21412/OBRApp
Launch the following URL and make sure that you are able to log on to the SAP BusinessObjects Launch pad as administrator:
https://OBR_Server_FQDN>:8443/BI
If you are able to successfully log on as administrator, OBR is upgraded successfully. If you see an authentication error, you must restore the backed-up databases on the system, and perform the upgrade procedure again. For more information, see the Backup and Restore topic in the Documentation Portal.
Task 4: Recreate Administrator and Collection Services
If you have installed OBR in a domain, recreate the following services as mentioned in Configure HPE PMDB Platform Administrator Service for the Domain, Configure HPE_PMDB_Platform_Collection Service for the Domain topic in the Documentation Portal.
Task 5: Post-upgrade license configuration on SAP BusinessObjects Server
After the completion of upgrade from 10.2x version, follow these steps on the SAP BusinessObjects server:
http://<BOHostname>:8443/CMC
{PMDB_HOME}/config/license/BOLic.txt
and paste the license in Add Key and click Add.http://<BOHostname>:8443/BOE/BI
. You should be able to log on to the SAP BusinessObjects BI Launch pad successfully.Task 6: Re-configure the non-default time zone for Vertica
If you have customized the time zones for Vertica in /opt/vertica/share/timezonesets
directory, perform these steps on Vertica server after the Vertica upgrade:
packagemgrSilent
process./opt/vertica/share/timezonesets
directory.Update the same into the Default
file in the same directory.
Note: Perform the same steps on all Vertica servers in a multi-node cluster.
Go to the /etc/init.d
directory and run the command:
On RHEL 6.x/SLES 11.x: service HPE_PMDB_Platform_Vertica restart
On RHEL 7.x/SLES 12.x/OEL: systemctl restart HPE_PMDB_Platform_Vertica.service
Task 7: Update the Topology and Data Source password in Administration Console
After you complete the upgrade, make sure that the Topology Source and the data sources have the respective passwords. Follow these steps:
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