Integrate > Micro Focus Operations Orchestration (OO) > Automated resolution of incidents > View OO flow execution results from an incident

View OO flow execution results from an incident

After launching an Operations Orchestration (OO) flow from a knowledge document through searching knowledge from an incident, you can view the OO flow execution result from the list of Historic Activities of the incident.

To view an OO flow execution result from an incident:

  1. Log on to the Service Manager Web client.
  2. From Incident Management, search for an incident record and open it.
  3. In the Activities section, select an activity of the OO Response type from the activities list.

    The Activity Log - Incident Management page opens, displaying the execution details of an OO flow launched from this incident.

  4. Click Open Report.

    If Lightweight Single Sign-On (LW-SSO) is configured in both the Service Manager web client and Operations Orchestration, you are directed to the execution result in Operations Orchestration. If LW-SSO is not configured, an Operations Orchestration login page opens, and the execution result displays after you log in.

Related topics

Micro Focus Operations Orchestration (OO)
Operations Orchestration flow synchronization rules
Operations Orchestration flow detail form fields

Manage OO flows from Knowledge Management
Add OO flow links to a knowledge document
Remove OO flow links from a knowledge document
Launch OO flows from an incident