Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Example: Selecting filters
This example demonstrates how you can set up filters on the Additional Incidents Filter tab to block events.
The following is the event example:
hp^hp^^6 58916865^Node Down^^^^SNMP
Trap(IPAS)^net.hware^^^^^^^^^^^
The queries are:
evtype="pmo" and evnetnm="hp" and evcode="6 58916865" evtype="pmo" and evnetnm="hp" evtype="pmo" and evnetnm="AXCES" and evcode="6 58916865" evtype="pmo" and evnetnm="AXCES"
You can permanently block problem open by entering a Network Name or Cause Code. This has the same effect as a Block Condition except that the status in the eventin record is filtered rather than blocked.
For example, using hp for Network Name and SNMP 2.0 for Cause Code. This prevents any events from server hp with cause code of SNMP 2.0 from opening a problem.
You can further refine the filter by entering an Event Interval and Recurrence Count. For example, if you set Event Interval to ten minutes and Recurrence Count to 3, the filter prevents any events from server hp with cause code of SNMP 2.0 from opening a problem unless three events are received within a ten minute interval.
Related topics
Event Services
Filtering events
