Remove OO flow links from a knowledge document

User roles: Only users that have the permissions to update a knowledge document can remove Operations Orchestration (OO) flow links from the knowledge document.

Note Before you perform the following steps, make sure that a Service Manager to OO integration instance is enabled in Integration Manager (SMIS).

To remove OO flow links from a knowledge document:

  1. Log on to the Service Manager Web client.
  2. Click Knowledge Management > Published Documents or Draft Documents.
  3. Search for and open a published document, or directly select a draft document from a list of draft documents.
  4. Click Edit. The Contribute Knowledge window opens.
  5. Select the OO Flow Links tab.
  6. Select an OO flow link from the OO Flow Path table, and click Remove Link.

    The OO flow link is removed from the OO Flow Path table. At the same time, a message displays, stating that the OO flow is no longer linked to the knowledge document.

  7. Repeat step 5 to remove more OO flow links from the knowledge document.

Related topics

Micro Focus Operations Orchestration (OO)
Operations Orchestration flow synchronization rules
Operations Orchestration flow detail form fields

Manage OO flows from Knowledge Management
Add OO flow links to a knowledge document
Launch OO flows from an incident
View OO flow execution results from an incident