How to Re-push Failed CI/CI Relationship Records

The push error handling mechanism allows you to re-push failed CI/CI Relationship records either one by one or in batches.

To re-push failed data in a query of a data push job:

1. Select the data push job.
2. On the Query Status tab, double-click the failed query.

   

   The query failure details (Error Message, CI Type, and CI Count) are displayed.

   

3. Double-click the Error Message, to see more details of the failed records.

   

4. Double-click each failed record to see the detailed error message of the record.
5. Fix the issues with each failed record according to the error information.
6. Select a failed record, and then click the Push selected failed data button to re-synchronize the record.

   

Alternatively, click the query name link (in this example, “SM Node Relations Push”), select the error message of the query, and then click the Push selected failed data button to re-push all failed records in the query.