Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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How to Re-push Failed CI/CI Relationship Records
The push error handling mechanism allows you to re-push failed CI/CI Relationship records either one by one or in batches.
To re-push failed data in a query of a data push job:
- Select the data push job.
- On the Query Status tab, double-click the failed query.
The query failure details (Error Message, CI Type, and CI Count) are displayed.
- Double-click the Error Message, to see more details of the failed records.
- Double-click each failed record to see the detailed error message of the record.
- Fix the issues with each failed record according to the error information.
- Select a failed record, and then click the Push selected failed data button to re-synchronize the record.
Alternatively, click the query name link (in this example, “SM Node Relations Push”), select the error message of the query, and then click the Push selected failed data button to re-push all failed records in the query.