How to Add a CI Attribute to the Integration for Data Push

You can use the following steps to add a CI attribute to the integration.

  1. Does the CI attribute already exist in the UCMDB class model?

    Yes. Go to Step 3.

    No. Go to Step 2.

  2. Add the CI attribute to the UCMDB class model.

    See How to Add the CI Attribute to the UCMDB Class Model.

  3. Add the CI attribute to the query layout.

    See How to Add a CI Attribute to the Query Layout.

  4. Add a web service field for the Service Manager CI type.

    See How to Add a Web Service Field for the Service Manager CI Type.

  5. Map the CI attribute to the Service Manager web service field.

    See How to Map the CI Attribute to a Service Manager Web Service Field.