View Service Manager CI Data in UCMDB

After a population job is successfully completed, you can search for the Service Manager CI records in UCMDB, and verify that their attributes are correctly populated.

The Service Manager Display Name field is populated to the Name field on the Configuration Item Properties pane in UCMDB.

Note To see the entire attribute mappings of a CI type, you can open its population XML file (for example, SM Business Service Population.xml), where the UCMDB attribute field names and the mapped Service Manager web service field caption names are defined. For more information, see Tailoring the Integration.