Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager

Use > Service Catalogs > Filter access to catalog items

Filter access to catalog items

Click Service Catalog > Administration > Manage Items.
Type the Name of a definition record.
Select the Type of record (category, bundle, or item) from the drop-down list and then click Search.
The definition record you want to modify opens.
Click on the Access tab.
In the Available to: field, select a capability word from the list to control access to the catalog item.
A user must have at least one of the capability words in the list in order to select the item from the catalog. If you do not select any capability words, the item is available to all users.
If you want to edit any filter criteria for this Service Catalog entry, click Edit Access Filter and follow the wizard instructions.
Click Save.
Click OK.