Integrate > Micro Focus ALM > SM Change -> QC/ALM Defect > Customizing Service Manager for Change Management > Specify the External Access Definition on Service Manager

Specify the External Access Definition on Service Manager

To specify the External Access Definition on Service Manager:

  1. Create a custom External Access Definition QCIntChangeService by clicking Tailoring > Web Services > Web Service Configuration on Service Manager 9.20 or later with the following values:

    • Service Name: QCIntChangeService
    • Name: cm3r
    • Object Name: QCIntChange
    • Allowed Actions: save / Action Names: Update

    Note The above values are required (Do NOT change them).

  2. Enable required fields in the web service.

    Field

    Caption

    Type

    header,number

    ChangeNumber

    StringType

    qcintegration.id

    QCEntityID

    IntType

    sysmodtime

    Modified

    DateTimeType

    affected.item..sm.device.display.name

    ServiceName

     

    middle,logical.name..sm.device.display.name

    ConfigurationItemName

     

    middle,assets..sm.device.display.name

    AssetsName

     

    Note The caption value must be unique and alphanumerics (no spaces) with the first letter capitalized (AValidCaption123, AnotherValidCaption and so on). The above values are required (Do NOT change them).