Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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What's New in CMS Version 10.11
Version 10.11 of the Configuration Management System is comprised of Universal CMDB 10.11 (UCMDB), Universal Discovery 10.11 (UD), and UCMDB Configuration Manager 10.11 (CM).
This release enables a higher level of enterprise readiness by:
- Allowing you to manually assign additional roles to integration users, which will be maintained regardless of the LDAP mappings or user logins
- Providing support for Safari on Mac OS X for UCMDB UI
- Allowing you to restrict user access to a limited subset of the UCMDB server JMX methods
- Providing new Licensed OSIs Report
- Offering enhanced execution of Push jobs
- Extending support coverage on Microsoft Windows Server 2012 R2 (Datacenter and Standard)
- Providing support for Firefox ESR 24 and Windows Internet Explorer 11
- Adding more debugging options to provide easy access to communication log and to allow you to run scanners with debug/trace log
- Allowing you to use the UCMDB interface to create filters to include or exclude specific CIs during discovery population
- Offering performance improvement for the Inventory Discovery by Scanner job, the Data Flow Probe during redundancy checks, and PostgreSQL JDBC
As part of the CMS system, Universal CMDB enables large enterprises and service providers to manage the configuration of their IT resources in a comprehensive and secure way while delivering value to end users and integrated applications.
Enhanced User Role Assignments Management
The User Management module now allows you to manually assign additional roles to users in addition to the role assignment from LDAP mappings. The additional roles assignments will be maintained regardless of the LDAP mappings or user logins.
For example, User A from "AUTO" LDAP group is mapped to AUTO UCMDB group and gets its roles (that is, AUTO role). Then, the Admin finds User A in UCMDB User Management module and assigns the Admin role to the user . Now User A get permissions from two roles: AUTO role + Admin role.
Support for Safari on Mac OS X for UCMDB User Interface
To bypass the UCMDB applet limitations inside Mac OS X browsers, UCMDB implemented workarounds to provide support for Max OS X browser with a smooth user experience. For example, as a workaround for the "Drag and drop" functionality, you can use the "Move to" action in the context menu to achieve the purpose.
In addition to UCMDB Browser, UCMDB Admin UI now also supports Safari Browser running on Mac OS X with a smooth user experience.
Support for Microsoft Windows Server 2012 R2 (Datacenter and Standard)
UCMDB now supports running on Microsoft Windows Server 2012 R2 (Datacenter and Standard).
Support for Firefox ESR 24 and Windows Internet Explorer 11
Support for the following web browsers is now available for running UCMDB:
- Firefox ESR 24
- Windows Internet Explorer 11 (for UCMDB UI and UCMDB Browser only)
Define Roles that Can Only Access a Limited Subset of the UCMDB Server JMX Methods
As a system administrator, you can now define roles in the system that can only access a limited subset of the JMX methods. For details, see Restrict User Access to a Limited Subset of the UCMDB Server JMX Methods.
New Custom Report: Licensed OSIs Report
The new custom report (Licensed OSIs Report) is visible to users with the Administrator permissions only. Like other custom reports, you can schedule and export the report, you can also send the report by email.
For details, see New Custom Report: Licensed OSIs Report.
Enhanced Execution of Push Jobs
Newly scheduled push jobs will take into account the tenants assigned to the user who created the job. The job will only push CIs that are associated to those tenants.
For ad-hoc push job executions, the tenants assigned to the logged in user determine the data that is being pushed.
Universal Discovery (UD) software provides visibility into IT environments by automatically discovering and mapping IT applications and infrastructure elements. This is an overview of the main new features and enhancements in Universal Discovery 10.11.
More Debugging Options Available
More debugging options are now available, providing easy access to communication log as well as the ability to run the scanners with the debug/trace log and to download the scanner log.
In Data Flow Management > Discovery Progress Dialog Box > Triggered CIs View > CI Count View > CI Instance View, if you right click a CI and select Debug, you will find the additional debugging options as follows:
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Rerun Discovery
- Enable Communication Log.Creates a log file for this session. The log file contains information about the connection between the Probe and a remote machine.
Note To capture results about the connection, see the Enable Communication Log And Record Results option in this menu.
- Enable Communication Log And Record Results. Creates a log file for this session. The log file contains information about the connection between the Probe and a remote machine. Additionally, it enables capturing the discovered results; these discovered results may help in investigating various discovery problems.
- Enable Scanner Debug Log. Used for most scanner debugging purposes.
- Enable Scanner Trace Log. Used for more comprehensive scanner debugging purposes.
- Enable Communication Log.Creates a log file for this session. The log file contains information about the connection between the Probe and a remote machine.
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Download Scanner Log. Saves the debug or trace log to a specified location.
If a log for the selected CI is unavailable, enable the debug or trace log using the Rerun Discovery menu option.
Enhanced Inventory Discovery via SSH
Inventory Discovery via SSH is enhanced to be able to use a user account that has the shared home directory. For example, the home directory is mounted via NFS or Samba, so that the same directory is used when the user logs into different computers.
In order for this feature to work correctly, Universal Discovery Agent cannot be installed to run under a user account that has the home directory that is shared (for example, mounted via NFS or Samba). If it is already installed, uninstall it. For more information, see the How to Completely Uninstall the Universal Discovery Agent section in the Data Flow Management Guide.
To enable this feature, perform the following:
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Edit the globalsettings.xml file which is located in the Adapter Management module under Resources pane > Packages > AutoDiscoveryContent > Configuration Files.
Caution: Enabling and then disabling this feature may cause unpredictable behavior. -
Locate the enableSSHSharedHomeDir parameter and set the value to true. The default is false.
Note
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Do not install Universal Discovery Agent to run under a user account that has the shared home directory (for example, mounted via NFS or Samba) after you enable this feature.
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In UCMDB, you may unexpectedly see newly-created empty Node CIs. You can delete them, or wait for the aging mechanism to delete them (usually after 40 days).
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The software utilization information cannot be reported by the Inventory Discovery by Scanner job when using the SSH protocol.
Improved Performance for the Inventory Discovery by Scanner job, the Data Flow Probe during redundancy checks, and PostgreSQL JDBC
To optimize performance of the Inventory Discovery by Scanner job, the maximum amount of threads for the job adapter is extended to 20.
To improve the performance of the Data Flow Probe during redundancy checks, you can now manually add the following parameter to the configuration file of the Data Flow Probe (DataFlowProbe.properties) and set it to true
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appilog.agent.local.process.result.filterRedundant.reportIgnoredWarning=true
This parameter instructs the probe not to generate a warning message for a CI that UCMDB has flagged as ignored. By default, the parameter does not exist in the DataFlowProbe.properties file, and its default value is false
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To increase robustness, the PostgreSQL JDBC timeout setting is increased to 6,000 seconds.
Added Quick Search Functionality for Data Flow Probe JMX Methods
You can now search for Data Flow Probe JMX methods in the Data Flow Probe JMX Console.
Displaying Probe Connected Status Correctly
UD is now capable of displaying probe connected status correctly even when a probe is busy.
Creating Filters to Include or Exclude Specific CIs During Discovery
You can create filters to include or exclude specific CIs during discovery. These filters are set in the Adapter Management module, using the GlobalFiltering.xml file. For details, see How to Filter Discovery Results.
End-to-End Workflow Walkthrough Guide
The new End-to-End Workflow Walkthrough Guide walks you through an end-to-end workflow scenario for the licensing feature. This document is available on the Software Support site: https://softwaresupport.softwaregrp.com