Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Configuration Manager JMX Methods
If you purchased the relevant license after deploying Configuration Manager, perform the following procedure to activate the content:
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Launch your Web browser and enter the following address: http://<server_name>:<port_number>/cnc/jmx-console, where <server_name> is the name of the machine on which Configuration Manager is installed.
- Enter the JMX console authentication credentials.
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Under Configuration Manager, click ImportExport service.
- Locate the activateAutomanageResource operation and click Invoke.
If you want to delete advanced content that was previously installed, do the following:
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Launch your Web browser and enter the following address: http://<server_name>:<port_number>/cnc/jmx-console, where <server_name> is the name of the machine on which Configuration Manager is installed.
- Enter the JMX console authentication credentials.
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Under Configuration Manager, click Licensed content service.
- Locate the deactivateAutomanagedResources operation and click Invoke.
This task describes how to list and export the system data, views, and policies of Configuration Manager and store this information in its file system.
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Launch your Web browser and enter the following address: http://<server_name>:<port_number>/cnc/jmx-console, where <server_name> is the name of the machine on which Configuration Manager is installed.
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Enter the JMX console authentication credentials.
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Under Configuration Manager, click ImportExport service.
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Locate one of the following operations:
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exportData
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listAllViews
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exportViews
- listAllPolicies
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exportPolicies
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In the Value field, enter the file name and the full path of the directory in the file system of the Configuration Manager server to which the data is exported. You can also provide a network path if you do not want the exported file to reside on the same server.
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Click Invoke to export the data. The data is exported as an XML file to the specified directory.
This task describes how to import the XML file containing the system data from Configuration Manager's file system to another Configuration Manager of the same version using the JMX console.
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Launch your Web browser and enter the following address: http://<server_name>:<port_number>/cnc/jmx-console, where <server_name> is the name of the machine on which Configuration Manager is installed.
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Enter the JMX console authentication credentials.
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Under Configuration Manager, click ImportExport service.
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Locate the importData operation.
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In the Value field, enter the file name and the full path of the directory in the file system of the Configuration Manager server from which the data is imported. You can provide a network path to import data from a file which does not reside on the same server.
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Click Invoke to import the data.
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Access the JMX console by launching your Web browser and entering the following address: http://<server_name>:<port_number>/cnc/jmx-console, where <server_name> is the name of the machine on which Configuration Manager is installed.
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Enter the JMX console authentication credentials.
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Click Configuration Manager > View Service. Select updateFoldingRules and click Invoke.
Configuration Manager supports working with up to 20,000 composite CIs in a single managed view. To enable this functionality, do the following:
Note
- If you want to enable this functionality, it is recommended to install Configuration Manager on a server that has a minimum of 8 GB of memory (RAM).
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Managed views that are based on dynamic TQL queries and result in more than 20,000 composite CIs are not supported.
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To access the JMX console, launch your Web browser and enter the following address: http://<server_name>:<port_number>/cnc/jmx-console, where <server_name> is the name of the machine on which Configuration Manager is installed.
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Enter the JMX console authentication credentials.
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Click Configuration Manager > View Service. Select supportLargeViews and click Invoke.
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In UCMDB, change the value of the TQL Group View Result Size setting to 500,000 (Administration > Infrastructure Settings Manager > TQL Settings).
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Do one of the following:
- If you use the Universal CMDB Configuration Manager Windows service to start Configuration Manager, navigate to the <Configuration_Manager_installation_directory>/bin/ folder and double-click the edit-server-0.bat file. In the Java tab, increase the value of the Maximum memory pool parameter to 4096 or greater.
- If you use the start-server-0.bat file to start Configuration Manager, edit the start-server-0.bat file and raise the value of the –Xmx parameter to 4096m or greater.