Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
|
| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
Get CI
This call returns details of a CI.
URL
/dataModel/ci/{id}
Method
GET
Headers
Required:
Authorization: Bearer <token>
Note <token> is the token that is returned by the Authentication call.
Example:
Authorization: Bearer eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJleHAiOjE0Njc5ODQ5MTcsImN1c3RvbWVyIjoxLCJ1c2VybmFtZSI6InN5c2FkbWluIn0.Ph8WHtzvpvfuH1j0CtwHqyBhX1uLlfhr0eQQ7m0_gT0
Request type
None
Response type
JSON
URL Parameters
Path Parameters
Required:
{id}: [ucmdb_id]
Data Types:
[ucmdb_id]
The string that represents the UCMDB ID of a configuration item.
Payload
None
Call example
GET <base_url>/dataModel/ci/4dc01bee04c76cc0ac4bb069f46e8b56
Success response
Status: 200
Response:
{
ucmdbId: [ucmdb_id],
type: [ucmdb_cit],
properties: {
<ucmdb_cit_prop>: [ucmdb_cit_prop_value],
…
}
}
Note The …(three dots) denotes that there can be 0 or more values.
Data Types:
[ucmdb_id]
The string that represents the UCMDB ID of a CI.
[ucmdb_cit]
The string that represents the name of a valid CI Type from the UCMDB.
[ucmdb_cit_prop_value]
The property value, which can be integer, string, Boolean, long, double, ISO8601 date, or a list of values depending on the CIT property data type.
Custom fields:
<ucmdb_cit_prop>
The valid property name of the CI Type. You can get the name and the list of all properties of a CI Type from the CI Type Manager.
Example:
Status: 200
Response:
{
ucmdbId: 4dc01bee04c76cc0ac4bb069f46e8b56,
type: node,
properties: {
root_candidatefordeletetime: 2016-07-31T08:41:54.189Z,
data_operationisnew: false,
root_class: node,
display_label: test2,
data_operationstate: 0:Normal,
data_allow_auto_discovery: true,
}
}
Error response
Status: 404 or 400
Content:
{
error: [string]
}
Example:
Code: 404
Content:
{
error: The following error has occurred: The CI with the specified id was not found. Please consult logs for more details
}
Note
The user that the token belongs to must have the required permissions for viewing the data inside UCMDB through the SDK.
