Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Views Page
This page displays the list of views currently being managed.
To access | Select Views. |
Important information |
The left pane displays the list of managed views. The General pane, Delete Candidate Policy pane, and the Automatic State Transition pane display details for the managed view selected in the left pane. After adding a view to the managed views list, the view data may be unavailable for a few minutes, until the system is updated. |
Relevant tasks | |
See also | Views Overview |
User interface elements are described below:
UI Elements (A-Z) | Description |
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<Filter views> | Enter a string to filter the list of displayed views. |
Show favorite views only. Toggles between displaying all views and displaying the favorite views only. | |
Add view. Enables you to select a view to add to the list of managed views. The Select view to manage dialog box opens. | |
Remove view. Enables you to remove the selected view from the list of managed views. | |
Save. Enables you to save changes. | |
Undo. Undoes the changes made to the view. | |
Automatic State Transition. Allows you to trigger automatic state transition for all views. | |
Refresh. Refreshes the list of views. | |
View Name | The names of the managed views. |
UI Elements (A-Z) | Description |
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Description | The description of the selected managed view from UCMDB. |
Managed CI Types |
Select the CI types to be managed in this view. Only the selected CI types are managed in this view. If some of the child CI types of a CI type are selected and others are not, the parent CI type is not managed in the view. Note All CI types are selected by default. |
View Name | The name of the selected managed view. |
View Refresh Rate | Select either Once per day or When view is updated. |
View Type | Select the view type. The available options are Topology and Inventory. For details, see Topology Views and Inventory Views. |
UI Elements (A-Z) | Description |
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Delete CIs marked as candidates for deletion from Actual State (override UCMDB aging mechanism) | When the check box is selected, CIs marked as candidates for deletion in UCMDB are deleted from the actual state of the view immediately. When the check box is cleared, the CIs are only deleted at the deletion time scheduled in UCMDB. |
Relevant tasks | Set Automatic State Transition Rules for a View |
User interface elements are described below (unlabeled elements are shown in angle brackets):
UI Elements (A-Z) | Description |
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<Criteria List> |
The following criteria are used to set the automatic state transition rules:
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<Criteria List> (continued) |
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Enable automatic state transition |
Select this check box to activate the fields in the Automatic State Transition pane. The following options are available:
Select the Authorize changes on CIs that are managed in multiple views check box to include authorization of changes that are managed in multiple views. By default, changes on CIs that are managed in multiple views are not automatically authorized, even if Automatic State Transition is specified for the selected view. |
Test Configuration | After selecting automatic state transition settings, click Test Configuration to check if the view contains changes matching the conditions set for authorization. |