Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Data Refresh Methods
Locates the triggers that discovered the specified CI objects and reruns those triggers. rediscoverCIs runs asynchronously. Call checkDiscoveryProgress to determine when the rediscovery is complete.
Input
Parameter | Comment |
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cmdbContext | For details, see CmdbContextCmdbContext |
CmdbIDs | Collection of IDs of the objects to rediscover. |
Output
Parameter | Comment |
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isSucceed | True if the CIs rediscovery succeeded. |
Returns the progress of the most recent rediscoverCIs call on the specified IDs. The response is a value between 0-1. When the response is 1, the rediscoverCIs call has completed.
Input
Parameter | Comment |
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cmdbContext | For details, see CmdbContextCmdbContext |
CmdbIDs | Collection of IDs of the objects in the rediscover call to track. |
Output
Parameter | Comment |
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progress | A completed job has a progress of 1. Jobs that have not completed have a fraction less than 1. |
Locates the triggers that created the data to populate the specified view, and reruns those triggers. rediscoverViewCIs runs asynchronously. Call checkViewDiscoveryProgress to determine when the rediscovery is complete.
Input
Parameter | Comment |
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cmdbContext | For details, see CmdbContextCmdbContext |
viewName | The views to check. |
Output
Parameter | Comment |
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isSucceed | True if CIs rediscovery succeeded. |
Returns the progress of the most recent rediscoverViewCIs call on the specified view. The response is a value from 0 to 1. When the response is 1, the rediscoverCIs call has completed.
Input
Parameter | Comment |
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cmdbContext | For details, see CmdbContextCmdbContext |
viewName | The collection of views to check. |
Output
Parameter | Comment |
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progress | A completed job has a progress of 1. Jobs that have not completed have a fraction less than 1. |