How to Troubleshoot and Debug Using Generic Adapter Log Files

For troubleshooting and debugging, use the following:

  • Adjust logging levels in these files (set the loglevel variable to TRACE for the most detailed results):

    • <UCMDB_DataFlowProbe>\conf\log\fcmdb.push.properties

      <UCMDB_DataFlowProbe> is the UCMDB Data Flow Probe installation directory.

    • <UCMDB_Server>\conf\log\reconciliation.properties

      <UCMDB_Server> is the UCMDB Server installation directory.

  • Analyze the following Generic Adapter log files:

    • <UCMDB_DataFlowProbe>\runtime\log\fcmdb.push.all.log
    • <UCMDB_DataFlowProbe>\runtime\log\fcmdb.push.configuration.log
    • <UCMDB_DataFlowProbe>\runtime\log\fcmdb.push.connector.all.log
    • <UCMDB_DataFlowProbe>\runtime\log\fcmdb.push.connector.configuration.log
    • <UCMDB_DataFlowProbe>\runtime\log\fcmdb.push.mapping.log
    • <UCMDB_DataFlowProbe>\runtime\log\fcmdb.push.all.log
  • Analyze the following generic log files:

    • <UCMDB_DataFlowProbe>\runtime\log\probe-error.log
    • <UCMDB_DataFlowProbe>\runtime\log\WrapperProbeGw.log
    • <UCMDB_Server>\runtime\log\error.log
    • <UCMDB_Server>\runtime\log\cmdb.reconciliation.log