How to Teach Applications Using Express Teaching Wizard

This task describes how to teach applications to Universal Discovery using the Express Teaching wizard.

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Prerequisites

Ensure that the Data Flow Probe is installed and running.

Configure the XML Enricher Service

Ensure that the XML Enricher service that is running on the Data Flow Probe is configured to import unrecognized files.

To do this, In the Software Recognition Configuration Dialog Box, select import unrecognized files. For more information, see XML Enricher: Software Recognition Configuration Dialog Box.

Run Inventory Discovery

For more information about setting up inventory discovery, see the Universal CMDB Discovery and Integrations Content Guide.

Teach applications

Start the Express Teaching Wizard to teach applications to Universal Discovery. Teaching applications ensure better application recognition during inventory discovery. To do this, see Express Teaching Wizard.

Deploy the SAI file

Tip If you plan to teach more than one application, skip this step. When you are finished teaching applications, perform this step.

After teaching applications, deploy the SAI delta file to the Data Flow Probe. To do this, see How to Deploy User SAI Files.

Enrich scan files- Optional

You can reprocess scan files that are currently on the Data Flow Probe. When you do this,scan files that were created from the last Inventory Discovery job are enriched with information about the applications that you taught in step 4. Additionally, the unrecognized files that were associated with those taught applications are immediately removed from the unrecognized files list in Express Teaching Wizard.

To reprocess scan files, see Processing Scan Files.

Alternatively, you can wait to see results until the next Inventory Discovery job occurs.

Results

The files that you used to teach applications should not appear in Select Files Page.
Verify that the taught application has been recognized and reported to UCMDB. To do this, go to Modeling > CI Type Manager. Under NodeElement, right-click the Installed Software CIT and select Show CIT Instances.
If teaching did not yield the expected results, use the SAI Editor inventory tool. For more information, see Inventory Tools.