Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Universal Discovery Agents
- Universal Discovery Agent Overview
- Universal Discovery Agent Deployment
- Universal Discovery Agent Certificates
- Call Home Overview
- FDCC/USGCB Support
- How to Create New Certificates for Universal Discovery Agent
- How to Customize Platforms for Universal Discovery Agent Deployment
- How to Install the Universal Discovery Agent Manually
- How to Install Universal Discovery Agent to Run Under Non-Root Account on UNIX
- How to Configure Call Home
- How to Enable Changing Default Port Number for Call Home
- How to Specify Data and Temp Folder Locations when Installing Universal Discovery Agent for UNIX
- How to Completely Uninstall the Universal Discovery Agent
- Agent Installation Wizard Overview
- Agent Installation User Interface
- Discovery Node Disk Requirements
- Universal Discovery Agent Installation Resources
- Universal Discovery Agent File Locations
- Software Identification Tags
Universal Discovery Agent Deployment
The Universal Discovery (UD) Agent can be installed using one of the following methods:
Deployment Method | Description |
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Infrastructure Discovery Activity | You can use the Infrastructure Discovery activity to configure and deploy UD Agents. For more information about setting up this activity, see the Universal CMDB Discovery and Integrations Content Guide. |
Manual | Third party software distribution tools, scripting, or any remote access technology can be used to deploy and install discovery packages. For more information, see How to Install the Universal Discovery Agent Manually. |
When installing the agent via the Infrastructure Discovery activity, the configuration file, AgentsSupportMatrix.xml, located in the UDAgentManagement package controls the list of platforms on which the UD Agent can be installed. The list of platforms defined in this file matches the list of platforms officially supported by the UD agent.
Owing to the large number of platform versions, as well as new platform versions emerging all the time, the configuration file does not include every possible platform on which the corresponding UD agent may be installed and function correctly.
For example, there may be different distributions of Linux not currently officially supported, where the Linux UD Agent may indeed be deployed and work correctly. If, after internal testing, you can confirm that the UD Agent works correctly on a particular platform, you can modify the AgentsSupportMatrix.xml file to include the additional version/distribution. Any such modifications can be used only on an “as is” unsupported basis.
To edit the AgentsSupportMatrix.xml file, see How to Customize Platforms for Universal Discovery Agent Deployment.
Note
- For a list of out-of-the-box supported platforms and versions for the UD Agent, see the Supported Content section of the Universal CMDB Discovery and Integrations Content Guide. Supported platforms are added based on the growing number of tested platforms and customer requests.
- Deploying the UD Agent on a platform that is not defined among the supported platforms may result in the UD Agent not functioning properly.
After deployment, you can configure the UD Agent to run in one of the following modes:
Running Mode | Description |
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Complete Install |
The UD Agent, software utilization, and Software Identification Tags are installed on the discovery node. Note This running mode is the default one when you use activities to install discovery packages. |
Software Utilization | Software utilization and Software Identification Tags are installed on the discovery node. Scanners are run manually using third party solutions, scripts, or other remote access technology. |