Words and Phrases
Discovery Troubleshooter
It is possible that after running discovery, you will not find a particular CI in the discovery results. There are various types of errors that can occur that would cause this to happen. The Discovery Troubleshooter allows you to search for the missing CI, and even if you are unable to locate the missing CI, the Discovery Troubleshooter also detects and lists errors that occurred during the discovery process. By attempting to solve these errors, this can lead you to the missing CI.
Currently the Discovery Troubleshooter allows you to locate missing Running Software CIs. When invoking the Discovery Troubleshooter, you are requested to enter the IP of the target host you are looking for and choose a detection method before searching for the missing running software CI. If the Discovery Troubleshooter does not initially succeed in connecting to the target host, it allows you to rerun discovery with a different detection method. If the Discovery Troubleshooter does succeed in connecting to the target host, it lists all the running software currently connected to the detected Node CI. If the CI you are looking for is not in the list, the Discovery Troubleshooter lets you update available application signatures, which may provide a more extensive list of all running software connected to the detected Node CI and enable you to find the missing CI.
Note The Discovery Troubleshooter can be run on a Management Zone only after the Infrastructure and Basic Software Configuration discovery activities have been run on that Management Zone.
