Universal CMDB, Configuration Manager, and Universal Discovery

Software version: 10.00, 10.01, 10.10, 10.11, 10.20, 10.21, 10.22, 10.30, 10.31, 10.32, 10.33

Latest software release date: August 2017

Document last updated: August 2018

Documentation Library

The Configuration Management System (CMS) Documentation Library provides the most up-to-date version of Universal CMDB (UCMDB), Configuration Manager (CM), and Universal Discovery (UD) documents available on the Software Support portal.

In addition, you can also use this library to access any of the guides and release notes relevant to this release or to download the full documentation set as a bundle.

  • Table 1 shows the documentation from the latest release — read first; updated in each release and patch

  • Table 2 shows the primary set of software documentation for major/minor UCMDB releases

  • Table 3 shows the Discovery and Integrations Content Guide documentation for the Universal Discovery Content Pack releases
  • Table 4 shows additional resources for CMS, including CMS videos on ITOM Marketplace, UD Content and UCMDB Browser on ITOM Marketplace, and UCMDB and UD forums.

Note Click go links to access the specified document version on the portal. "*" indicates a new document is being introduced or a change with the document. To receive notifications of documentation updates, see Register for Documentation Change Notifications.

 

Table 1. Universal CMDB Release Documentation - Read First

Document Name Download Comment
10.00 10.01 10.10 10.11 10.20 10.21 10.22 10.30 10.31 10.32 10.33
Read First!
What's New (Single HTML file) go go go go go go go go go go go Provides a high level summary of the all the new features available with a specific release.
Software Release Notes go go go go go go go go go

go

go*

Contains important information that is not included in books or Help, including last minute information, enhancement requests, fixed issues, and known problems, limitations, and workarounds.

* Release Note for CM 10.23.

Support Matrix go go go go go go go go go go go Lists the supported hardware and software for Universal CMDB.
Overview of UCMDB Patch Releases go go go go Provides an overview of all UCMDB patches. Click the name of a specific patch (the Release column) to open the release notes for the patch, and click the patch bundle name (the Patches column) for the patch details and download link.

 

Table 2. Universal CMDB Software Documentation

Document Name Download Comment
10.00 10.01 10.10 10.11 10.20 10.21 10.22 10.30 10.31 10.32 10.33
Compiled doc sets
All Manuals Download - - - - go go go go go go go

Zip of the full documentation set for UCMDB, UD and CM as listed in this table.

To use: After downloading, unzip the set to a local directory and use Acrobat's Advanced Search feature to search for key words across the doc set.

CMS Best Practices Library -  go* * Online searchable updated version of the CMS Best Practices Library.
Deployment
Deployment Guide (.zip file) go go go - go - - go - - go Provides instructions for installing and upgrading Universal CMDB and Universal CMDB Configuration Manager.
User Guides
Administration Guide go go go - go go go go go go go Explains how to administer the Universal CMDB system and users.
Modeling Guide go go go - go go go go go go go Enables you to manage the content of your IT universe model.
Data Flow Management Guide go go go - go go go go go go go Explains how to integrate Universal CMDB with other data repositories and how to set up Universal CMDB to discover network components.
Developer Reference Guide go go go - go go go go go go go For users with an advanced knowledge of Universal CMDB. Explains how to define and use adapters and how to use APIs to access data.
Configuration Manager User Guide go go go - go go go - - - go*

Provides tools to manage and control the data in your CMS.

* Configuration Manager version 10.23 is released one month after UCMDB version 10.33. You can use it in tandem with UCMDB versions from 10.22 CUP6 and later.

Inventory Tools User Guide - go - go go go go go go go go Describes how to use the standalone inventory discovery tools that recognize software applications. These tools are the Viewer, Analysis Workbench, and SAI Editor.
UCMDB Open Source Third Party License Acknowledgments go go go - go go go go go go go Contains license acknowledgement for the open source and third-party components redistributed with the UCMDB product.
UCMDB Configuration Manager Open Source Third Party License Acknowledgments - go go - go go go - - - go*

Contains license acknowledgement for the open source and third-party components redistributed with the UCMDB Configuration Manager product.

* For CM version 10.23

Hardening Guide go go go - go go go go go go go Discusses the planning and architecture required to implement secure use of Universal CMDB.
Database Guide go go go - go go go go go go go Describes how to deploy and maintain Microsoft SQL Server and Oracle Server databases for use with Universal CMDB.
Backup and Recovery Guide - - go - go go go go go go go Provides information on how to perform backup and recovery for the UCMDB Server, Data Flow Probes, and Configuration Manager.
JMX Reference Guide - - go - go go go go go go go Reference guide describing the JMX methods documented for Universal CMDB.
DDMI to Universal Discovery Migration Guide - go go - go* go go go go -** -

Describes how to migrate DDMI server configurations to Universal Discovery, and how to migrate DDMI agents to Universal Discovery agents.

  • * Renamed to DDMI to Universal Discovery Migration Walkthrough Guide.
  • ** The committed support for DDMI ended on December 31, 2016. Therefore, 10.31 is the last version of UCMDB to support the DDMI migration. Starting with version 10.32, the DDMI migration functionality is no longer available.
Upgrader Reference - go - - go - - go - - -
Reference guide describing the upgraders that are run during an upgrade with information on how to troubleshoot each.
UCMDB End-to-End Workflow Walkthrough Guide - - - go go go go go go go go Provides end-to-end workflow walkthrough instructions for selected typical scenarios.
FIPS Deployment Guide - - - - - go go go go go go

Provides guidelines for switching the CMS system to the FIPS mode. It is strongly recommended that you follow the guidelines strictly to avoid any unseen risk that may be introduced by the complex FIPS solution. This guide also walks you through the entire FIPS migration process step-by-step to ensure that the FIPS mode can be successfully turned on for CMS 10.21 (or later).

Sizing Guide - - - - - - go go go go go Helps Universal CMDB (UCMDB) and Universal Discovery (UD) customers to right size your CMS infrastructure to support your CMDB strategy. The objective of sizing is to estimate the system resource required to ensure the deployed system meets the performance objectives.

 

Table 3. Discovery and Integrations Content Guide for Universal Discovery Content Pack Releases

Discovery and Integrations Content Guide   Content Pack Release

  Comment

 

CP11 CP12 CP13 CP14 CP15 CP16 CP17 CP18 CP19 CP20 CP21 CP22 CP23 CP24

Supported
UCMDB versions
10.00 10.01 10.10 10.11 10.11 10.20 10.11 10.20 10.21 10.11 10.21 10.11 10.22 10.11 10.22 10.11 10.22 10.11 10.22 10.30 10.11 10.22 10.30 10.31 10.22 10.30 10.31
10.32

10.22 10.31
10.32
10.33

Content Pack Support Matrix go

Provides the following information about the Universal Discovery Content Pack releases: Content Release Strategy Changes, Support Matrix, and Installation Notes.

Release Notes go go go go go go go go go go go go go go Contains important information that is not included in books or Help, including last minute information, enhancement requests, fixed issues, and known problems, limitations, and workarounds.
General Reference go go go go go go go go go go go go go go Provides general reference information.
Discovery Modules go go go go go go go go go go go go go Provides detailed information about the discovery modules and jobs in the UCMDB UI > Data Flow Management > Universal Discovery > Discovery Modules/Jobs module.
Discovery Activities go go go go go go go go go go go go go Provides detailed information about the discovery activities in the UCMDB UI > Data Flow Management > Universal Discovery > Zone-Based Discovery module.
Supported Content (Revised Edition) go go go go go go go go go go go go go Contains supportability information, including discovered applications, discovered operating systems, supported agents, supported protocols and default ports, supported integration.
Micro Focus Integrations go go* go go go go go go go go go go go Contains detailed information about UCMDB integrations with Micro Focus Software products.
3rd-Party Integrations go* go go go go go go go go go go go

Contains detailed information about UCMDB integrations with 3rd-party products.

* Starting with UCMDB version 10.10 and CP12, the Discovery and Integrations Content Guide – Integrations document was split into two documents:

  • Discovery and Integrations Content Guide – Micro Focus Integrations
  • Discovery and Integrations Content Guide – 3rd-Party Integrations

 

Table 4. Additional CMS Resources

Additional CMS Resources URL
UD Content and UCMDB Browser on ITOM Marketplace
Content Packs and Content Pack Updates for UD CP14 and later go
CP13 Updates for UCMDB 10.10 go
CP12 Updates for UCMDB 10.01 go
Inventory Discovery Knowledge Pack go
Community Content for UD go
Discovery Knowledge Packs for DDMI go
UCMDB Development Center (UDC) go
UCMDB Browser for Universal CMDB go
Forums
UCMDB and UD Documentation Forum go
UCMDB and UD Support Customer Forum go

Additional Information

 

Online Documentation

Universal CMDB documentation is also available on the Software Support site. To check for recent updates or to verify that you are using the most recent edition of a document, go to the Software Self-Solve Knowledge Search site.

This site requires that you register for a Software Passport and to sign in. To register for a Software Passport ID, click Register on the Micro Focus Support site or click Create an Account on the Software Passport login page.

Note If you have reached this library, you have already signed in with your Software Passport credentials. You can also receive updated documentation if you subscribe to the appropriate product support service. Contact your Micro Focus sales representative for details.

 

UCMDB Help

The Help menu in the Universal CMDB and Discovery client provides access to the same material that is in the User Guides. Additionally, the Help Center home page in the UCMDB Help provides links to the ITOM Marketplace, the Micro Focus Support Online portal and Forums, and this CMS Documentation Library which contains all of the most up-to-date guides available on the Micro Focus Software Support Portal.

You will also receive updated or new editions if you subscribe to the appropriate product support service. Contact your Micro Focus sales representative for details.

 

All Manuals Download

After downloading the All Manuals Download zip file (go), unzip the full set on your local directory. You can then search across the doc set using the Advanced Search capabilities in Adobe Acrobat.

To search for a keyword across all documents in the documentation set:

  1. Open any PDF document in the local directory.

  2. Select Edit > Advanced Search (or Shift+Ctrl+F).

  3. Select the All PDF Documents in option and browse for the local directory.

  4. Enter your keyword and click Search.

 

Register for Documentation Change Notifications

You can register to receive e-mail notifications whenever CMS documentation is updated. This service is available to anyone with a Software Passport.

To register for documentation change e-mail notifications:

  1. Go to the Software Support Online (SSO) portal at: https://softwaresupport.softwaregrp.com/
  2. Sign in using your Software Passport credentials.
  3. In the Short-cuts section, select E-mail notifications.
  4. A number of notification options are available depending on your authorization.
    Select the Register for document e-mail notifications option.
  5. Complete the registration form to request e-mail notifications whenever documentation is updated.
  6. Click Register to complete the registration.

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Micro Focus online support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valued support customer, you can benefit by using the support website to:

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