| Name | Value | Factory |
|---|
| authorization_error | N/A | true |
| availability | N/A | true |
| data_or_file_corrupted | N/A | true |
| data_or_file_incorrect | N/A | true |
| data_or_file_missing | N/A | true |
| error_message | N/A | true |
| function_or_feature_not_working | N/A | true |
| functionality | N/A | true |
| general_information | N/A | true |
| hardware_failure | N/A | true |
| how_to | N/A | true |
| incident_resolution_quality | N/A | true |
| incident_resolution_time | N/A | true |
| job_failed | N/A | true |
| login_failure | N/A | true |
| missing_or_stolen | N/A | true |
| new_service | N/A | true |
| performance | N/A | true |
| performance_degradation | N/A | true |
| person | N/A | true |
| security_breach | N/A | true |
| security_event/message | N/A | true |
| status | N/A | true |
| storage_limit_exceeded | N/A | true |
| system_down | N/A | true |
| system_or_application_hangs | N/A | true |
| upgrade/new_release | N/A | true |
| virus_alert | N/A | true |