# Configuration Management System (CMS)

# For the Windows and Redhat Enterprise Linux operating systems

# Software Version: 2018.08

Customized output from:

#

Document Release Date: August 2018 Software Release Date: August 2018 |

# Legal Notices

## Warranty

The only warranties for products and services of Micro Focus and its affiliates and licensors (“Micro Focus”) are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Micro Focus shall not be liable for technical or editorial errors or omissions contained herein. The information contained herein is subject to change without notice.

## Restricted Rights Legend

Confidential computer software. Except as specifically indicated otherwise, a valid license from Micro Focus is required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

## Disclaimer

Certain versions of software and/or documents (“Material”) accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.

## Copyright Notice

© 2011 - 2018 Micro Focus or one of its affiliates.

## Trademark Notices

MICRO FOCUS and the Micro Focus logo, among others, are trademarks or registered trademarks of Micro Focus (IP) Limited or its subsidiaries in the United Kingdom, United States and other countries. All other marks are the property of their respective owners.

Adobe™ is a trademark of Adobe Systems Incorporated.

Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.

UNIX® is a registered trademark of The Open Group.

## Documentation Updates

To check for recent updates or to verify that you are using the most recent edition of a document, go to: https://softwaresupport.softwaregrp.com.

This site requires that you register for a Software Passport and to sign in. To register for a Software Passport ID, click Register for Software Passport on the Micro Focus Support website at https://softwaresupport.softwaregrp.com.

You will also receive updated or new editions if you subscribe to the appropriate product support service. Contact your Micro Focus sales representative for details.

## Support

Visit the Micro Focus Support site at: https://softwaresupport.softwaregrp.com.

This website provides contact information and details about the products, services, and support that Micro Focus offers.

Micro Focus online support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valued support customer, you can benefit by using the support website to:

- Search for knowledge documents of interest
- Submit and track support cases and enhancement requests
- Download software patches
- Manage support contracts
- Look up Micro Focus support contacts
- Review information about available services
- Enter into discussions with other software customers
- Research and register for software training

Most of the support areas require that you register as a Software Passport user and to sign in. Many also require a support contract. To register for a Software Passport ID, click Register for Software Passport on the Micro Focus Support website at https://softwaresupport.softwaregrp.com.

To find more information about access levels, go to: https://softwaresupport.softwaregrp.com/web/softwaresupport/access-levels.

Integration Catalog accesses the Micro Focus Integration Catalog website. This site enables you to explore Micro Focus Product Solutions to meet your business needs, includes a full list of Integrations between Micro Focus Products, as well as a listing of ITIL Processes. The URL for this website is https://softwaresupport.softwaregrp.com/km/KM01702731.

## Support

This document describes HPE Live Network Community Content. Hewlett Packard Enterprise Software does not test, certify or support Community Content. Please use the Community Content discussion forums on HPE Live Network or contact the original submitter of the Community Content directly if any support, configuration or usability questions arise. Please back up all appropriate Configuration Management System (CMS) files before applying Community Content in your environment.

#

# Service Modeling

Note: Service Modeling is supported on UCMDB 10.22 (or later) with Content Pack 18 (or later).

Service Modeling enables you to model the infrastructure of a business service. A service can be regarded as a perspective-based view on a particular CI. When the discovery process runs, relationships between a CI and its owner and a CI and its stakeholders are found, triggering additional rounds (also referred to as "hops") of discovery for those related CIs.

To access the Service Modeling module, use one of the following methods:

- In CMS UI, click the Menu icon () to expand the CMS Modules pane, and then click Service Modeling.

- In CMS UI, click the Menu icon () to expand the CMS Modules pane, and then click UCMDB Browser. In the UCMDB Browser module, click Service Modeling.

Note:

- The link for a consumer-provider relationship between CIs is indicated with a blue line; otherwise the link is indicated with a black line. Also, all the incoming and outgoing links for a selected CI are represented with bolded lines.
- Previously created models in the UCMDB UI and in the UCMDB Browser module can now be opened from Service Modeling. This includes Instance Based Models, Pattern Based Models that do not contain the @ character in the name, models created in the Service Discovery module in UCMDB UI, and models created through Assisted Modeling. The Discovery and Save Layer actions are disabled for these models.

You can model services, as well as run discovery and troubleshoot the discovery process. New service models are based on CI types that have the SERVICE_MODEL qualifier in UCMDB. After running discovery, you are able to view the discovered CIs in the context of that business service.

When you create a new service model in the UCMDB Browser module, a discovery activity and a perspective-based view with the same name are created in UCMDB, based on the Service_template perspective. In addition, when you create a template-based model, the view also contains the specific perspective that you select when you create the model.

You can also access the Assisted Modeling feature in the UCMDB Browser module through the Service Modeling module. For more information, see .

For more information about models, see the Modeling section of the UCMDB Help.

The Service Modeling module is divided into two sections:

1. Service Modeling Dashboard

   The Service Modeling dashboard displays existing service models. The last service model displayed automatically opens when you open the Service Modeling module.

   The Service Modeling Dashboard displays a thumbnail for each service model, grouped by the state at which the model was deployed. You can hide the service models from a specific group simply by clicking the group's name. Each thumbnail includes:

   - The name of the service model.
   - The CI type on which the service model is based.
   - The owner, if one exists for the service. If no owner exists, you can select one on the map by clicking .

   - An icon showing the business criticality, indicating the relative importance of the service to the business.

2. Service Modeling Left Panel

   In the left panel you can do one of the following:

   - Create a service model.
   - Start assisted modeling. For more information, see .
   - Search for a service model by name.
   - Filter the discovered models by owner.
   - Expand or collapse the service models in the dashboard according to their state at which the model was deployed.

Send Help Center feedback

We welcome your comments!

To open the configured email client on this computer, open an email window.

Otherwise, copy the information below to a web mail client, and send this email to cms-doc@microfocus.com.

Help Topic ID:
Product:
Topic Title:
Feedback:

© Copyright 2011 - 2018 Micro Focus or one of its affiliates

Legal Notices and Support Information

# Legal Notices

## Warranty

The only warranties for products and services of Micro Focus and its affiliates and licensors (“Micro Focus”) are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Micro Focus shall not be liable for technical or editorial errors or omissions contained herein. The information contained herein is subject to change without notice.

## Restricted Rights Legend

Confidential computer software. Except as specifically indicated otherwise, a valid license from Micro Focus is required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

## Disclaimer

Certain versions of software and/or documents (“Material”) accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.

## Copyright Notice

© 2011 - 2018 Micro Focus or one of its affiliates

## Trademark Notices

MICRO FOCUS and the Micro Focus logo, among others, are trademarks or registered trademarks of Micro Focus (IP) Limited or its subsidiaries in the United Kingdom, United States and other countries. All other marks are the property of their respective owners.

Adobe™ is a trademark of Adobe Systems Incorporated.

Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.

UNIX® is a registered trademark of The Open Group.

# Documentation Updates

To check for recent updates or to verify that you are using the most recent edition of a document, go to: https://softwaresupport.softwaregrp.com.

This site requires that you register for a Software Passport and to sign in. To register for a Software Passport ID, click Register for Software Passport on the Micro Focus Support website at https://softwaresupport.softwaregrp.com.

You will also receive updated or new editions if you subscribe to the appropriate product support service. Contact your Micro Focus sales representative for details.

# Support

Visit the Micro Focus Support site at: https://softwaresupport.softwaregrp.com.

This website provides contact information and details about the products, services, and support that Micro Focus offers.

Micro Focus online support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valued support customer, you can benefit by using the support website to:

- Search for knowledge documents of interest
- Submit and track support cases and enhancement requests
- Download software patches
- Manage support contracts
- Look up Micro Focus support contacts
- Review information about available services
- Enter into discussions with other software customers
- Research and register for software training

Most of the support areas require that you register as a Software Passport user and to sign in. Many also require a support contract. To register for a Software Passport ID, click Register for Software Passport on the Micro Focus Support website at https://softwaresupport.softwaregrp.com.

To find more information about access levels, go to: https://softwaresupport.softwaregrp.com/web/softwaresupport/access-levels.

Integration Catalog accesses the Micro Focus Integration Catalog website. This site enables you to explore Micro Focus Product Solutions to meet your business needs, includes a full list of Integrations between Micro Focus Products, as well as a listing of ITIL Processes. The URL for this website is https://softwaresupport.softwaregrp.com/km/KM01702731.

Flare Bug FixThis snippet must be hidden somewhere in your Flare project in order to enable the use of HP Metric fonts in output-to-Help of any format (WebHelp, HTML5, or Frameless Help). This snippet is inserted at the bottom of _HP_Import-SharedFiles\Content\Resources\MasterPages\_HP_Legal_Notices.htm to ensure that our custom Metric fonts are included with the Help files, but never available for our customers to use. Everything in this Snippet is configured to be hidden from view for our customers. You can ignore this file.FontFileBlackurl('../../Stylesheets/_HP_Metric/Black/MetricHPE-Web-Black.eot')url('../../Stylesheets/_HP_Metric/Black/MetricHPE-Web-Black.woff')url('../../Stylesheets/_HP_Metric/Black/MetricHPE-Web-BlackItalic.eot')url('../../Stylesheets/_HP_Metric/Black/MetricHPE-Web-BlackItalic.woff')Boldurl('../../Stylesheets/_HP_Metric/Bold/MetricHPE-Web-Bold.eot')url('../../Stylesheets/_HP_Metric/Bold/MetricHPE-Web-Bold.woff')url('../../Stylesheets/_HP_Metric/Bold/MetricHPE-Web-BoldItalic.eot')url('../../Stylesheets/_HP_Metric/Bold/MetricHPE-Web-BoldItalic.woff')url('../../Stylesheets/_HP_Metric/Bold/MetricHPE-Web-Semibold.eot')url('../../Stylesheets/_HP_Metric/Bold/MetricHPE-Web-Semibold.woff')url('../../Stylesheets/_HP_Metric/Bold/MetricHPE-Web-SemiboldItalic.eot')url('../../Stylesheets/_HP_Metric/Bold/MetricHPE-Web-SemiboldItalic.woff')Lighturl('../../Stylesheets/_HP_Metric/Light/MetricHPE-Web-Light.eot')url('../../Stylesheets/_HP_Metric/Light/MetricHPE-Web-Light.woff')url('../../Stylesheets/_HP_Metric/Light/MetricHPE-Web-LightItalic.eot')url('../../Stylesheets/_HP_Metric/Light/MetricHPE-Web-LightItalic.woff')Regularurl('../../Stylesheets/_HP_Metric/Regular/MetricHPE-Web-Regular.eot')url('../../Stylesheets/_HP_Metric/Regular/MetricHPE-Web-Regular.woff')url('../../Stylesheets/_HP_Metric/Regular/MetricHPE-Web-RegularItalic.eot')url('../../Stylesheets/_HP_Metric/Regular/MetricHPE-Web-RegularItalic.woff')Thinurl('../../Stylesheets/_HP_Metric/Thin/MetricHPE-Web-Thin.eot')url('../../Stylesheets/_HP_Metric/Thin/MetricHPE-Web-Thin.woff')url('../../Stylesheets/_HP_Metric/Thin/MetricHPE-Web-ThinItalic.eot')url('../../Stylesheets/_HP_Metric/Thin/MetricHPE-Web-ThinItalic.woff')Mediumurl('../../Stylesheets/_HP_Metric/Medium/MetricHPE-Web-Medium.eot')url('../../Stylesheets/_HP_Metric/Medium/MetricHPE-Web-Medium.woff')url('../../Stylesheets/_HP_Metric/Medium/MetricHPE-Web-MediumItalic.eot')url('../../Stylesheets/_HP_Metric/Medium/MetricHPE-Web-MediumItalic.woff')iomoonurl('../../Stylesheets/_HP_Icons/_HP_icons.eot')url('../../Stylesheets/_HP_Icons/_HP_icons.ttf')url('../../Stylesheets/_HP_Icons/_HP_icons.woff')Required link to each HPE Metric font file to enable font-family: 'HPMetricLocal')
You have previously viewed this document. Click OK to use your previous selections. Click Cancel to start again.
Collapse Step
Expand Step
Done: