Configuration Manager JMX Methods

How to Enable Advanced Content

If you purchased the relevant license after deploying Configuration Manager, perform the following procedure to activate the content:

1. Launch your Web browser and enter the following address: http://<server_name>:<port_number>/cnc/jmx-console, where <server_name> is the name of the machine on which Configuration Manager is installed.

2. Enter the JMX console authentication credentials.

3. Under Configuration Manager, click ImportExport service.

4. Locate the activateAutomanageResource operation and click Invoke.

How to Delete Advanced Content

If you want to delete advanced content that was previously installed, do the following:

1. Launch your Web browser and enter the following address: http://<server_name>:<port_number>/cnc/jmx-console, where <server_name> is the name of the machine on which Configuration Manager is installed.

2. Enter the JMX console authentication credentials.

3. Under Configuration Manager, click Licensed content service.

4. Locate the deactivateAutomanagedResources operation and click Invoke.

How to Export the System Data

This task describes how to list and export the system data, views, and policies of Configuration Manager and store this information in its file system.

1. Launch your Web browser and enter the following address: http://<server_name>:<port_number>/cnc/jmx-console, where <server_name> is the name of the machine on which Configuration Manager is installed.

2. Enter the JMX console authentication credentials.

3. Under Configuration Manager, click ImportExport service.

4. Locate one of the following operations:

   • exportData

   • listAllViews

   • exportViews

   • listAllPolicies

   • exportPolicies

5. In the Value field, enter the file name and the full path of the directory in the file system of the Configuration Manager server to which the data is exported. You can also provide a network path if you do not want the exported file to reside on the same server.

6. Click Invoke to export the data. The data is exported as an XML file to the specified directory.

How to Import the System Data

This task describes how to import the XML file containing the system data from Configuration Manager's file system to another Configuration Manager of the same version using the JMX console.

1. Launch your Web browser and enter the following address: http://<server_name>:<port_number>/cnc/jmx-console, where <server_name> is the name of the machine on which Configuration Manager is installed.

2. Enter the JMX console authentication credentials.

3. Under Configuration Manager, click ImportExport service.

4. Locate the importData operation.

5. In the Value field, enter the file name and the full path of the directory in the file system of the Configuration Manager server from which the data is imported. You can provide a network path to import data from a file which does not reside on the same server.

6. Click Invoke to import the data.

How to Update the Configuration Manager Folding Rules

1. Access the JMX console by launching your Web browser and entering the following address: http://<server_name>:<port_number>/cnc/jmx-console, where <server_name> is the name of the machine on which Configuration Manager is installed.

2. Enter the JMX console authentication credentials.

3. Click Configuration Manager > View Service. Select updateFoldingRules and click Invoke.

How to Enable Large Capacity

Configuration Manager supports working with up to 20,000 composite CIs in a single managed view. To enable this functionality, do the following:

1. To access the JMX console, launch your Web browser and enter the following address: http://<server_name>:<port_number>/cnc/jmx-console, where <server_name> is the name of the machine on which Configuration Manager is installed.

2. Enter the JMX console authentication credentials.

3. Click Configuration Manager > View Service. Select supportLargeViews and click Invoke.

4. In UCMDB, change the value of the TQL Group View Result Size setting to 500,000 (Administration > Infrastructure Settings Manager > TQL Settings).

5. Do one of the following:

   • If you use the Universal CMDB Configuration Manager Windows service to start Configuration Manager, navigate to the <Configuration_Manager_installation_directory>/bin/ folder and double-click the edit-server-0.bat file. In the Java tab, increase the value of the Maximum memory pool parameter to 4096 or greater.
   • If you use the start-server-0.bat file to start Configuration Manager, edit the start-server-0.bat file and raise the value of the –Xmx parameter to 4096m or greater.

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