Administer > Managing the Software License

Managing the Software License

You can use the Cloud Service Management Console to view, add, or remove software licenses if you are logged in as Administrator (other users can view licensing information, but cannot add or remove software licenses). CSA licensing is based on the number of operating system instances (OSIs) being used in current, active subscriptions. You can add more licenses at any time to increase your OSI capacity.

When users log into the Cloud Service Management Console, a licensing status banner will appear in the following situations:

Note: Expiration information is displayed only for the trial license.
  • The trial license is the only valid license. The banner displays the number of days remaining on the trial license.
  • When you upgrade your product, a banner displays the number of days remaining on the trial license.
  • The trial license has expired, there is no valid license, and you have exceeded the allowed number of operating system instances. The banner informs you that you have exceeded the allowed number of licenses.
  • The trial license has expired, and there is no valid license. The banner displays the number of operating system instances allowed for an unlicensed version of the software. Any existing subscriptions will continue to work normally, except that flex up operations on existing subscriptions will not be supported.
  • One or more valid licenses are installed, and you have exceeded the allowed number of operating system instances. The banner displays the number of active operating system instances by which you are exceeding the allowable license count.

The banner information updates when you refresh your view, log into the Cloud Service Management Console, or navigate to a new section of the Cloud Service Management Console by clicking a tile in the dashboard.

You must be logged in as Administrator to access the software licensing area and add and remove licensing.

Note: The Manage Software License dialog box cannot be viewed in areas of the product that use Flash Player. It is recommended that you open the dialog box from the Dashboard.

Tasks

To perform the following tasks, go to the Cloud Service Management Console masthead, click the arrow next to the user name, and select Licensing.

  • View the following information about your software license:
    • Cumulative count of purchased operating system instances.
    • Current number of operating system instances being used in CSA active subscriptions.
    • Current license key(s).
  • Add a license:
    • When you add a new license (one that is not a trial license), existing subscriptions will not be affected. If you exceed your OSI limit, a banner displays the number of active operating system instances by which you are exceeding the allowable license count.
  • Delete a license:
    • When you delete a license (one that is not a trial license), a banner displays the number of operating system instances allowed. Any existing subscriptions will continue to work normally, except that flex up operations on existing subscriptions will not be supported.

    • You cannot delete the trial license.

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