Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Modify an existing link
User Role: System Administrator
To modify an existing link.
- Click Tailoring > Tailoring Tools > Links.
- Type optional search criteria, and then click Search.
- Double-click a link to view or change it. If necessary, press Ctrl+H to view help for each field.
When the link record opens, the following options are available from the More Actions menu:
Option Value Insert Line Opens a window to prompt for the number of lines to insert, then inserts them above the cursor position. Delete Line Opens a window to prompt for the number of lines to delete, then deletes them beginning with the line the cursor is on. Select Line Allows advanced link processing. Check Field When the cursor is positioned on a Source Field Name or Target Field Name, prompts for a file name and then checks the database dictionary of the file to determine whether a field of that name exists. If invalid, allows selection of a valid field. - If you make changes, click Save.
Related topics
Understanding links
Advanced link editing features
Specifying a link query
Copying fields by name during fill operations
Scalar/non-scalar field links
Keeping changes
Link dependencies within Service Desk
Document Engine master link record
Specifying a link query
Add a new link file
Test a link
Delete a link
Access advanced link maintenance
