Start the Service Manager Server

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.50

Install > Install the Service Manager Server > Start the Service Manager Server

Start the Service Manager Server

Once the Service Manager Server is installed and is successfully connected to the database, you are ready to start it.

Start the Service Manager Server on Windows

Start the Service Manager server so that users can connect with client sessions. You can start the server from the Windows command prompt or from Windows services. Click a method below to view instructions for starting the server using that method.

Start the server from the Windows command prompt

Open the Windows command prompt on the Service Manager server. Click Start > All Programs > Accessories > Command Prompt.
Change directories to the RUN folder of your Service Manager installation. For example, C:\Program Files (x86)\HPE\Service Manager 9.50\Server\RUN.

Caution Before proceeding to the next step, check that the HPESM_pdf.txt file exists in this folder. Do not delete or modify this file; otherwise the server will fail to start. Additionally, if you have copied the HPSM7_pdf.txt or HPSM_pdf.txt file from the RUN folder of a previous server installation, you are recommended to delete it.
Type the following command:

sm -httpPort:13080 -httpsPort:13443

Tip You can omit the httpsPort parameter if SSL is not enabled in your Service Manager environment.

Note You can omit the httpPort and httpsPort parameters if you provide them in the Service Manager initialization file (sm.ini).
Press Enter.

Caution Leave the command prompt open while the Service Manager server runs. Closing the command prompt window stops Service Manager immediately without cleaning up any processes or releasing any record locks.

Start the Service Manager Server on Linux

Start the Service Manager server so that users can connect with client sessions.

Note You may encounter out-of-memory issues when the Service Manager server is highly loaded. To avoid the issues, we recommend that you run the ulimit -d unlimited command to set the heap size to unlimited before starting the Service Manager server.

Run the following command to go to the RUN directory of your Service Manager:

cd <install path>/ServiceManager 9.50/RUN

Caution Before proceeding to the next step, check that the HPESM_pdf.txt file exists in this folder. Do not delete or modify this file; otherwise the server will fail to start. Additionally, if you have copied the HPSM7_pdf.txt or HPSM_pdf.txt file from the RUN folder of a previous server installation, you are recommended to delete it.
Type the following command, and then press Enter.

smstart

Now, the Service Manager server is started. Next, you must install either the Windows Client or the Web Tier to get a user interface for accessing the server. See Install the Service Manager Windows Client and Install the Service Manager web tier.

Tip The Service Manager server supports several different implementation options to manage large numbers of client connections to the server. For information on how to manage your client connections, see Configuring installation and setup options.

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