Enable an integration to LDAP

Applies to User Roles:

System Administrator

You must have the SysAdmin capability word to use this procedure.

To enable an integration to LDAP:

  1. Do one of the following to enable HPE Service Manager to create operator records dynamically when LDAP users log in: These settings allow LDAP users to log in to HPE Service Manager without having existing operator records.
  2. Define the default LDAP server and authentication base directory to which you want HPE Service Manager to connect.
  3. Define the file and field mappings you want to the LDAP directory service.
  4. Set LDAP query parameters in the HPE Service Manager initialization file.