Add a message record

To add a message record, follow these steps:

1. Click Tailoring > Notifications > Messages. The Search Message Records form opens.

2. Type or select the following information.

   Field	Description
   Language Code	You can leave this field blank to have HPE Service Manager use the language code defined in the company record. To display the message in another language, type the ISO code of that language.
   Class	Type a name or label to describe the Service Manager applications to which this notification applies. For example, you can make a message relating to Change Management part of the cm3 class.
   Message Number	Type a unique ID to identify this message.
   Severity	This field is reserved for future use and can be ignored.
   Text	Type the text of the message to display. You can use the arguments %S and %S[n] to include information from the triggering event.
   Comments	This is an optional field you can use to type a description of the message.

3. Click Add.

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Related concepts

Notifications

Related tasks

Add a notification definition record
Add a notification delivery method
Create a custom notification
Create a distribution group
Create an on-call schedule
Define which system processes manage message traffic
Send a notification using Format Control

Related references

Default message classes
Default notifications