DDMI Adapter

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Integration with DDMI is performed using a DDMI adapter, which is based on the Generic DB Adapter. This adapter supports full and differential population for defined CI types as well as federation for other CI types or attributes.

The DDMI adapter supports the following features:

Full population of all instances of the selected CI types.

Identifying changes that have occurred in DDMI, to update them in UCMDB.

Implementing Remove in DDMI. When a CI is removed in DDMI, it is not physically deleted from the database, but its status is changed to indicate that the CI is no longer valid. The DDMI adapter interprets this status as an instruction to remove the CI when needed.

Federation of defined CI types and attributes.

Out-of-the-box integration with DDMI includes population of the following classes:

Node (some of the attributes are populated and some are federated)

Layer2 connection

Location that is connected to the node

IP address

Interface

In addition, the following classes can be defined as federated from DDMI:

Asset

CPU

File system

Installed software

Printer

Cost center

The following classes and attributes should be marked as federated by the DDMI adapter for the proper functionality of the Actual State feature of Service Manager:

Classes