Discovery > Discovery Modules > Network Infrastructure > Layer2 Discovery > Layer2 Discovery Troubleshooting and Limitations

Layer2 Discovery Troubleshooting and Limitations

This section describes troubleshooting and limitations for Layer2 discovery.

  • If the results of the discovery return empty, verify that you have access to the discovered SNMP agent (or to the SNMP agent using the special community authentication) and that all the requested MIB tables are responding to SNMP requests from the Data Flow Probe machine. For details on the MIB tables, refer to the appropriate script.

  • In cases where the reported bridge MAC address is 000000000000, "", or null, the adapter does not report results.

  • If the retrieved basic bridge MAC (retrieved from the 1.3.6.1.2.1.17.1.1 table) is not the same as the given bridgeId in the destination data, the adapter returns zero results.
    In the case of SNMP_Dis_L2_Bridge, bridgeId is set by bridge_basemacaddr.
    In the case of SNMP_Dis_L2_VLAN, bridgeId is set by vlan_bridgemac.

Layer2 Discovery Troubleshooting

In general, the following types of issues might occur in the Layer2 discovery: