Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Troubleshooting and Limitations – Merge Clustered Software
This section describes troubleshooting and limitations for Merge Clustered Software Discovery.
Problem: Some duplicate Clustered Software instances occur after users run the Merge Clustered Software job.
Possible Cause: The MSSQL Topology by SQL job incorrectly reports MS Clusters as SQL Server instances. This issue was fixed in UCMDB 10.22 or later by adding a new parameter reconciliation.prefer.crg.container to the setSettingValue JMX method in the UCMDB:service=Settings Services category. By default, this parameter is false. If true, Cluster Resource Group (CRG) is selected as the root_container.
Solution: To solve this problem, do the following:
- Go to JMX Console > UCMDB:service=Settings Services > setSettingValue.
- In the name field, enter reconciliation.prefer.crg.container.
- In the value field, enter true.
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Click Invoke.
- Clear the Data Flow Probe result cache and rerun the Merge Clustered Software job.
