Integrations > HPE Product Integrations > HPE Service Anywhere Push Integration > How to Integrate UCMDB and Service Anywhere > Push CI Data from UCMDB to Service Anywhere

Push CI Data from UCMDB to Service Anywhere

Data push jobs copy CI or CI relationship records from your UCMDB system to your Service Anywhere system. To run a data push job, complete the following steps:

  1. Log on to UCMDB as an administrator.

  2. Go to Data Flow Management > Integration Studio. UCMDB displays a list of existing integration points.

  3. Select the integration point you created for Service Anywhere.

  4. Select the default SAW Push job, or any other job you have created for this integration.

    UCMDB Creates a default data push job when creating an integration point.The following table lists the Topology Query Language (TQL) queries in the default data push job. If required, you may create, update, or remove TQL queries for the push job. You may also need to update the mapping. See Customize an Existing Mapping.

    To access the out-of-the-box TQL queries for push, go to Modeling > Modeling Studio > Resources, select Queries for Resource Type, and then go to Root > Integration > Service Anywhere Push.

    Note The order in which the TQL queries are resolved is important.

    TQL Query Description

    SAW_BusinessElement

    Pushes Business Activity, Business Application, Business Function, Business Process, Business Service, Business Infrastructure, Business Transaction, CI Collection, Functional Groups, and Organization CIs.

    Note Persons are not synchronized in this integration. You must import Persons into Service Anywhere using LDAP.

    Mapping XMLs:

    • businessElementCisMappings.xml

    • businessElementrelationsMappings.xml

    SAW_Computer

    Pushes nodes (Computers, Network Devices, etc.) and Location CIs.

    Mapping XMLs:

    • computerCisMappings.xml

    • computerRelationsMappings.xml

    SAW_ComputerElement

    Pushes Buffer, File System, File System Export, Installed Software, and Logical Volume CIs.

    Mapping XMLs:

    • computerCisMappings.xml

    • computerRelationsMappings.xml

    SAW_ComputerPhysicalElements

     

    Pushes CPU, Disk Device, Environmental Sensor, Fan, Hardware Board, Memory Unit, Physical Ports, and Power Supply CIs.

    Mapping XMLs:

    • computerPhysicalEelementCisMappings.xml

    • computerPhysicalElementRelationsMappings.xml
    SAW_ComputerRelations

    Pushes only relationships.

    Note The relationships that are pushed depend on the CIs pushed in the preceding TQL queries.

    Mapping XMLs:

    • computerRelationsMappings.xml
    SAW_NetworkEntity

    Pushes Interface, IpAddress, IpSubnet, Layer2 Connection, and VLAN CIs.

    Mapping XMLs:

    • computerCisMappings.xml

    • computerRelationsMappings.xml
    SAW_RunningSoftware

    Pushes Application Server, Cluster Resource Group, Cluster Software, Failover Cluster, IpService Endpoint, Running Software,and URI Endpoint CIs.

    Mapping XMLs:

    • runningSoftwareCisMappings.xml

    • runningSoftwareRelationsMappings.xml

  5. Run the job manually to see if the integration job works properly:

    1. To push all the relevant data for the job, click Full Synchronization .

    2. To push only the changes in the data since the job last executed, click Delta Synchronization .

  6. Wait for the job to complete; click Refresh multiple times as needed until the job is completed.

  7. When the job is completed, the job status becomes one of the following depending on the results:

    • Succeeded

    • Completed

    • Failed

  8. Click the Statistics tab to view the results; if any errors occur, click the Query Status tab and Job Errors tab for more information.

    Note For details about these tabs and managing the integration, see Integration Jobs Pane in the HPE Universal CMDB Data Flow Management Guide.

    If the job completes successfully, you can view the UCMDB CI data in Service Anywhere.