Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
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| Either word in a topic |
|
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Troubleshooting and Limitations – SE Integration
This section describes troubleshooting and limitations of Storage Essentials Integration.
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Problem: If the SE system has duplicate entries for nodes, switches or arrays, the job produces the following error message: "Process validator error: multiple updates in bulk...".
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Error message: "Please use the SE database with SID 'REPORT' for this integration."
Solution: For integration with SE 9.4 or higher, you should configure the integration point for a REPORT database instance (and not for an APPIQ instance as applied for SE versions up to and including 6.3).
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Limitation: The credentials used for integration with SE should have access to the relevant materialized view status table as detailed below:
Storage Essentials Materialized View Status Table Version 6.03 and earlier
appiq_system.mview_status
Later than Version 6.03 and earlier than Version 6.1
appiq_system.mviewcore_status
and
appiq_system.mview_status
Later than Version 6.1 and earlier than Version 9.4
appiq_system.mview_module_status
Version 9.4 and later
appiq_system.mv_report_user_status
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Limitation: If the discovery does not find a valid IP address and serial number for a VMWare ESX server in the HPE Storage Essentials database, that VMware ESX server is not reported to UCMDB.
Solution: This is expected behavior and does not affect population of valid CIs into UCMDB. To prevent this error message, duplicates must be removed from the SE system.
