Integrations > Third Party Integrations > CiscoWorks LAN Management Solution Integration > Troubleshooting and Limitations – CiscoWorks LAN Management Solution Integration

Troubleshooting and Limitations – CiscoWorks LAN Management Solution Integration

If there is a database connection failure, copy the Sybase JDBC driver (jconnectnn.jar or similar JAR file) from the Sybase system to the <hp>\UCMDB\DataFlowProbe\runtime\probeManager\discoveryResources\db\sybase directory on the DFM probe file system.

If the database connection failure occurs after the driver is copied, it may be necessary to change the driver classes in globalSettings.xml from:

<Sybase>com.sybase.jdbc.SybDriver</Sybase>

to

<Sybase>com.sybase.jdbc3.SybDriver</Sybase>