How to Discover Siebel Topology

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

This task describes how to discover Siebel topology. It includes the following steps:

Prerequisite - Set up protocol credentials

Set up the following protocols:

Platform	Protocol
Windows	WMI protocol NTCMD protocol Siebel Gateway protocol
UNIX	SSH protocol Telnet protocol Siebel Gateway protocol

Note The Siebel Gateway protocol allows the user to specify which port is used during connection to the gateway.

For credential information, see Supported Protocols.

Prerequisites - Other

The driver tool is used to extract data about the enterprise structure from Siebel.

Note

If you are working with different versions of Siebel in your organization, make sure you use a driver tool with a version that is appropriate for the Siebel server.
If the Data Flow Probe is installed on a 64-bit machine on a Windows platform, place the ntdll.dll, MSVCR70.DLL, and msvcp70.dll drivers together with the Siebel drivers in the Siebel driver folder on the Probe machine. You enter details of this folder in the Siebel set of credentials (Path to Siebel Client). These drivers usually exist on a 32-bit machine and can be copied to the 64-bit machine.

For details, see "Siebel Gateway Protocol" in the HPE Universal CMDB Data Flow Management Guide.

To copy the driver tool to the Data Flow Probe:

Copy the driver Command Line Interface (CLI) tool from the Siebel server to any folder on the Data Flow Probe machine.
(Recommended) Run the Siebel connection test to validate the driver installation. To run the connection test, open the command line on the Data Flow Probe machine and change directory to the location of the driver.exe file.
Run from the command line:

>driver /e [site_name] /g [gateway_host] /u [username] /p [password]

If the connection is established successfully, the Command Prompt window displays the driver prompt and a status message about the number of connected servers.

Run the discovery

To trigger the discovery of Siebel networking features, add a Network CI to the CMDB. For details, see "New CI/New Related CI Dialog Box" in the HPE Universal CMDB Modeling Guide.
In the Universal Discovery window, activate jobs in the following order:

Range IPs by ICMP, or Range IPs by nmap
Host Connection by Shell
Host Connection by WMI
Host Resources by Shell
Host Resources by WMI
Host Applications by Shell
Host Applications by WMI
Siebel Web Applications by NTCMD or UDA, and/or Siebel Web Applications by TTY
Siebel Gateway Connection
Siebel Application Servers
Siebel Application Server Configuration
Siebel DB by NTCMD or UDA, and/or Siebel DB by TTY

Note The following enrichment adapters automatically run in the background during discovery:
Siebel_Route_WebApp_To_Component. Builds the route between Siebel Web Application CIs and Siebel Component CIs.
Siebel_Web_To_Middle_Tier. Builds the route between the Web tier and the middle tier when the Siebel enterprise uses a Resonate server for load balancing.

For details on running jobs, refer to "Module/Job-Based Discovery" in the HPE Universal CMDB Data Flow Management Guide.