Federating KPIs

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

KPIs (Key Performance Indicators) measure the health of a system according to predefined performance indicators. In the case of Configuration Manager, the KPIs that are supplied are policy compliance and authorization level. Configuration Manager federates two KPIs: policy compliance and authorization status. Note that the policy information that is federated by the policy adapter is raw data, and for policy KPIs, the information is modeled as a measurement of policy compliance for KPIs.

These KPIs are measured at two levels:

Composite CI (for example, host).

Business Service (aggregated on the configuration related to the Business Service). For details, see Identifying Business Service Views.

Configuration Manager federates its KPI data into these models:

Model	Description
Policy compliance KPI for composite CI	data_origin—the source of the KPI (Configuration Manager) description—a system-generated description that provides additional information about the KPI value kpi_name—the name of the KPI ( policy_compliance) kpi_status—the status of this KPI (OK, if the policy compliance for the composite CI is 100%; otherwise, Warning) kpi_unit_of_measure—unit of measurement (%) kpi_value—the percentage of policy compliance (for example, if a CI has three satisfied policies out of five, it is 60% compliant)
Policy compliance KPI for business service	data_origin—the source of the KPI (Configuration Manager) description—a system-generated description that provides additional information about the KPI value kpi_status—the status of this KPI (OK, if the policy compliance for the all the composite CIs in the business service is 100%; otherwise, Warning) kpi_unit_of_measure—unit of measurement (%) kpi_value—the percentage of policy compliance for CIs in the scope of the business service level (for example, if a business service has three compliant CIs out of five, it is 60% compliant)
Authorization status KPI for composite CI	data_origin—the source of the KPI (Configuration Manager) description—a system-generated description that provides additional information about the KPI value kpi_name—the name of the KPI (authorization_status) kpi_status—the status of this KPI (OK, if the authorization status of the states for the composite CI is identical; otherwise, Warning) kpi_value—the value of this KPI, as a percentage (0-not authorized; 100-authorized))
Authorization status KPI for business service	data_origin—the source of the KPI (Configuration Manager) description—a system-generated description that provides additional information about the KPI value kpi_status—the status of this KPI (OK, if the authorization status of the states for the all the composite CIs in the business service is identical; otherwise, Warning) kpi_value—the value of this KPI, as a percentage (0-100)

Model

Description

Policy compliance KPI for composite CI

data_origin—the source of the KPI (Configuration Manager)
description—a system-generated description that provides additional information about the KPI value
kpi_name—the name of the KPI ( policy_compliance)
kpi_status—the status of this KPI (OK, if the policy compliance for the composite CI is 100%; otherwise, Warning)
kpi_unit_of_measure—unit of measurement (%)
kpi_value—the percentage of policy compliance (for example, if a CI has three satisfied policies out of five, it is 60% compliant)

Policy compliance KPI for business service

data_origin—the source of the KPI (Configuration Manager)
description—a system-generated description that provides additional information about the KPI value
kpi_status—the status of this KPI (OK, if the policy compliance for the all the composite CIs in the business service is 100%; otherwise, Warning)
kpi_unit_of_measure—unit of measurement (%)
kpi_value—the percentage of policy compliance for CIs in the scope of the business service level (for example, if a business service has three compliant CIs out of five, it is 60% compliant)

Authorization status KPI for composite CI

data_origin—the source of the KPI (Configuration Manager)
description—a system-generated description that provides additional information about the KPI value
kpi_name—the name of the KPI (authorization_status)
kpi_status—the status of this KPI (OK, if the authorization status of the states for the composite CI is identical; otherwise, Warning)
kpi_value—the value of this KPI, as a percentage (0-not authorized; 100-authorized))

Authorization status KPI for business service

data_origin—the source of the KPI (Configuration Manager)
description—a system-generated description that provides additional information about the KPI value
kpi_status—the status of this KPI (OK, if the authorization status of the states for the all the composite CIs in the business service is identical; otherwise, Warning)
kpi_value—the value of this KPI, as a percentage (0-100)

If a CI is in the scope of multiple views, the most updated result of the policy compliance or authorization status is taken.

The following sections contain additional information about federating KPIs:

Connect

ITOM Marketplace

IT Service Management blog

Documentation Forum

Micro Focus Support and News Forum

Learn

Micro Focus Support Online

Micro Focus Support Downloads

Micro Focus Software Education

Contact

Send Help Center feedback

Submit Service Request

View Service Requests