Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Consuming KPIs in BSM
Using the federation functionality in UCMDB, the data that is federated by Configuration Manager can be optionally consumed by other applications. BSM version 9.10 or later provides such integration capabilities, and the KPIs that are federated by Configuration Manager can be viewed in BSM. For details about how to setup the integration, see Consume the KPIs in Business Service Management.
Once the integration is set up appropriately, you can consume KPIs for CIs in MyBSM. KPIs that enter BSM via federation are displayed in the External KPIs area of the KPIs component. For details, see the section about the KPIs Component User Interface in Using Service Health. For general information on how to display components in BSM, see "How to Open Pages and Components in Service Health" in Using Service Health.
