Import a UNL File into Service Manager

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

This task describes how to upload the cm4sm.unl UNL file to Service Manager, in order to activate the service that enables integration between Service Manager and Configuration Manager.

Note: Skip this task if your Micro Focus Service Manager is of version 9.30 or later.

To import the UNL file:

In Service Manager, click Menu Navigation > Tailoring > Database Manager.

Right-click the detail button and select Import/Load.

In the Micro Focus Service Manager File Load/Import page, click Specify File and select <Configuration_Manager_installation_directory>/adapters/sm/cm4sm.unl.

The file is loaded via the file browser.

Enter the description in the Import Description box.

Select winnt in the File Type list.

Select a display option.

Click Load FG to start loading.