Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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CI Selector Overview
Note The CI Selector was known as View Explorer in earlier versions of
The CI Selector presents the elements of the IT universe model in
When you select a view in the CI Selector, the configuration items (CIs) contained in the view are displayed in a hierarchical tree format according to the relationships defined between the CIs. A view may be empty if no CIs were found matching the TQL query. For details on views, see View Formats.
You can use the CI Selector to select views and to locate CIs. You can select a view and browse through the list of CIs, or you can search for a specific CI by name or by CI type. You can also save the search criteria for future use.
For information on the components of the CI Selector, see CI Selector User Interface.