Get started > Add the UCMDB URL to the Trusted Sites List in Your Web Browser

Add the UCMDB URL to the Trusted Sites List in Your Web Browser

When you access CMS UI, if the following error message appears:

Something went wrong. You're probably using a self signed certificate. Please click 'OK' to visit the UCMDB URL, then add it as an exception in your browser and refresh this page.

Add the UCMDB URL to your browser's list of Trusted Sites or Exceptions, and then refresh the CMS UI page.

Note If you click OK and the UCMDB website does not open, check the address bar and if it is marked with Pop-ups blocked, allow the pop-ups for this site.

To add the UCMDB URL to the Trusted Sites list in your web browser, do the following:

Google Chrome

  1. Click the Application menu button on the right side of the Address bar.
  2. Go to Settings > Show Advanced Settings > Change proxy settings > Security > Trusted Sites > Sites.
  3. Enter the UCMDB URL, and then click Add.

  4. Click Close > OK.

Mozilla Firefox

  1. Click the Application menu button on the right side of the Address bar, and then choose Options.

  2. Go to Advanced > Certificates > View Certificates > Servers > Add Exception.
  3. Enter the UCMDB URL, click Get Certificate, and then click Confirm Security Exception.

Internet Explorer

  1. Click the Tools button on the right side of the Address bar, and then choose Internet options.
  2. Go to Security > Trusted Sites > Sites.
  3. Enter the UCMDB URL, click Add, and then click Close.

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