Use > General Reference > How to Disable Call Home

How to Disable Call Home

This task describes how to disable the Call Home feature.

Call Home can be disabled depending on the method that you use to install UD Agent.

ClosedInfrastructure Discovery Activity

Set Request Frequency on the Agent Deployment page of the Infrastructure Discovery Activity to 0. For details about the Infrastructure Discovery Activity, see Infrastructure Discovery Activity.

ClosedManual

  • For Windows, do one of the following:

    • When manually installing UD Agent, do not provide Call Home Primary URL and Secondary URL.

    • If you already installed UD Agent, do the following:

      1. Open Registry Editor, go to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Hewlett-Packard\Universal Discovery\V1\Options, and do one of following:

        • Set the value data of CallHomeTimeout to 0.
        • Delete the value data of CallHomeURL0.

      2. Restart UD Agent, or run the Update UD Agent job.

  • For non-Windows

    When manually installing UD Agent via agentinstall.sh, set the timeout parameter to 0. For example,

    sudo ./agentinstall.sh --timeout 0 hp-ud-agent-linux-x64.rpm

    For details about agentinstall.sh, see "Universal Discovery Resources for UNIX" in the Universal CMDB Data Flow Management Guide.

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