Troubleshoot > Troubleshooting and Limitations – Discovery Modules > Troubleshooting and Limitations – SAP Java Discovery

Troubleshooting and Limitations – SAP Java Discovery

If you complete all prerequisites, but the discovery returns a “Connection Failed” message, review RemoteProcesses.log in the DDM Flow Probe logs folder(C:\hp\UCMDB\DataFlowProbe\runtime\log). If "NoClassDefFoundError" is displayed there, use the following workaround:

  1. Copy the following SAP jar files to the C:\hp\UCMDB\DataFlowProbe\content\lib\sap folder:

    • sapj2eeclient.jar

    • logging.jar

    • exception.jar

    • sapxmltoolkit.jar

    • com_sap_pj_jmx.jar

    If the sap folder does not exist, create it.

  2. Restart the Data Flow Probe.

If you use this workaround, you may only use one version of SAP jar files.