This out-of-the-box data integration imports HPE Service Manager (SM) data into Executive Scorecard.  The data is then combined with other data sources, transformed, analyzed, and loaded as metrics on a series of Executive Scorecard tabs.

The Service Manager data includes incidents and is used to build key performance indicators (KPIs) for an executive level view of the organization.





Leading Product:
IT Business Analytics

Secondary Product:
Service Manager



Documentation for this integration can be found using the following links: 



Support Matrix

  Service Manager
IT Business Analytics
SupportedSupported (see comments)Not Supported