Description

This out-of-the-box data integration imports HPE Service Manager (SM) data into Executive Scorecard.  The data is then combined with other data sources, transformed, analyzed, and loaded as metrics on a series of Executive Scorecard tabs.

The Service Manager data includes incidents and is used to build key performance indicators (KPIs) for an executive level view of the organization.

 

 

 

General

Leading Product:
IT Business Analytics


Secondary Product:
Service Manager

10/3/2018

Documentation

Documentation for this integration can be found using the following links: 

 

 

Support Matrix

  Service Manager
IT Business Analytics
SupportedSupported (see comments)Not Supported