Description
Service Health Analyzer (SHA) pulls incident information from Service Manager (SM) and displays that information in the Highlights UI and the Investigation UI.
SHA allows the user to link the current anomaly with its relevant ticket. By doing so, the user can see this information in all future anomalies that are similar to the current anomaly and, by that, shorten the MTTR.
General
Leading Product:
Service Health Analyzer
Secondary Product:
Service Manager
6/11/2018
Documentation
Documentation for this integration can be found using the following links:
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Support Matrix
| Service Manager | |
| Service Health Analyzer | |