Synchronize ALM defects and SAP Service Desk support messages, and manage them from either system.
To enable this integration you need to have:
- HP and SAP licenses
- EI (Enterprise Integration) extension installed on the ALM server and enabled for the ALM project
- Configured communication ports configured in solution manager and associated ALM/SAP projects
- Field mapping between the systems using the ALM Field Mapping dialog box
For more details, refer to the HP Enterprise Integration Module documentation at in the HP ALM Help Center.
Customers can access and download all documentation from here if they have valid ALM/Quality Center SAID.
|SAP Solution Manager|
|Application Lifecycle Management|
|Comments: Requires minimum ALM 11.00 patch1, and EI 2.6 or EI 2.7.|