Description
The integration between UCMDB and Service Anywhere enables synchronization to automatically update Service Anywhere with information gathered from your UCMDB using the On-Premise Bridge. Both automatic and custom synchronizations are supported.
The following image shows a high level view of how the synchronization works.
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Service Anywhere uses the On-Premise Bridge to communicate with UCMDB.
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The relevant data is pushed to the staging area.
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The data is taken from the staging area, and taken in to Service Anywhere using the Identification Web service.
General
Leading Product:
Service Anywhere
Secondary Product:
Universal CMDB
Documentation
For the Service Anywhere Help Center, click here. Go to this topic for details on the integration: Build > Service Asset and Configuration Management > Identification and synchronization > Synchronization
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Support Matrix
Universal CMDB | |
Service Anywhere | |