UCMDB - ServiceNow

Description

This integration provides several abilities including push CIs and relationships from UCMDB to ServiceNow and populate CIs and relationship from SNOW to UCMDB. The adapter uses the new GPA framework that enables users to map CI Types between UCMDB and ServiceNow in Graphic Mapping Tool.

General

Leading Product:
Universal CMDB

Secondary Product:
ServiceNow

Participating Products

SOAP, UCMDB Generic Adapter, REST

Integration Tech.

5/22/2019

Last Update

Documentation

Documentation for this integration can be found using the following link:

Discovery and Integrations Content Guide - Third Party Integrations (Content Pack 21) (See Chapter 15 "ServiceNow Integration Using Enhanced Generic Adapter")
Discovery and Integrations Content Guide - Third Party Integrations (Content Pack 22) (See Chapter 15 "ServiceNow Integration Using Enhanced Generic Adapter")
Discovery and Integrations Content Guide - Third Party Integrations (Content Pack 23) (See Chapter 16 "ServiceNow Integration Using Enhanced Generic Adapter")
Discovery and Integrations Content Guide - Third Party Integrations (Content Pack 24) (See Chapter 16 "ServiceNow Integration Using Enhanced Generic Adapter")
Discovery and Integrations Content Guide - Third Party Integrations (Content Pack 25) (See Chapter 16 "ServiceNow Integration Using Enhanced Generic Adapter")
ServiceNow Integration Using Enhanced Generic Adapter (Content Pack 26)
ServiceNow Integration Using Enhanced Generic Adapter (Content Pack 27)
ServiceNow Integration Using Enhanced Generic Adapter (Content Pack 28)
ServiceNow Integration Using Enhanced Generic Adapter (Content Pack 29)
ServiceNow Integration Using Enhanced Generic Adapter (Content Pack 30)
ServiceNow Integration Using Enhanced Generic Adapter (Content Pack 2019.05)

Support Matrix

	ServiceNow
Universal CMDB

For an older version of this integration, please see Integration ID #822